OverviewLocated along Highway 70 in east Asheville, the Days Inn Biltmore East is geared towards road travellers who require a well-priced hotel with a free breakfast, an outdoor pool and easy highway access.
Each of the hotel's air-conditioned guest rooms comes equipped with free Wi-Fi, cable TV, a coffeemaker, an iron and ironing board and hair dryer. Rooms with a mini-fridge, a microwave and a desk are also available, as are wheelchair-accessible, smoking and non-smoking rooms.
Hotel amenities include a heated outdoor pool, a business centre, a free continental breakfast and free parking. Pets are permitted for an additional $10 per pet, per night plus a $100 sanitation fee, if applicable.
Asheville Mall can be found about 9 minutes away by car, while the WNC Nature Center is a 7-minute drive away. Biltmore Estate is roughly a 14-minute drive from the hotel and Asheville Regional Airport (AVL) is a 23-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets $10/night + $100 sanitation fee if applicable, wheelchair accessible. (Call Date: November 13, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with praise going to the hotel's staff, rates, location and rooms.
Many guests praised the hotel's staff, finding them friendly, helpful, efficient and attentive. One patron remarked, "From the time of our arrival, we received a four star service. From the front desk to house keeping, our comfort was seen to. All efforts were shown to make our five day stay memorable".
Numerous reviewers were pleased with the hotel's rates. They described them as great, reasonable and affordable.
The hotel's location was enjoyed by several lodgers. They found it close to restaurants, highway access, Biltmore Estate, hiking trails, waterfalls and Warren Wilson College.
Several travellers complimented the hotel's accommodations. They described their rooms as clean, spacious, quiet and well equipped, with comfortable beds and linens. A few guests found their rooms to have dated decor, however (see below).
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about noise transfer and the hotel's free breakfast.
Several guests mentioned hearing train noise during their stay. They reported the train waking them up two or three times a night, and suggested ear plugs for light sleepers.
The hotel's breakfast was a source of disappointment for some lodgers. They described it as limited, average and tasteless, with a small and crowded eating area. It was also mentioned that items ran out and were not replenished.
Expedia.ca guest reviews rated the hotel 3.9 out of 5 with an 86% recommendation rate from 546 reviews.
TripAdvisor.com guest reviews ranked the hotel #34 of 58 Asheville hotels with an average rating of 3.5 out of 5 from 376 reviews.
Booking.com guest reviews rated the hotel 8.1 out of 10 from 49 reviews.
The author called the hotel on November 13, 2013 to verify some information.
