OverviewLocated along Highway 74A and about an 8-minute drive from Asheville's city centre, the Days Inn Asheville Mall is popular with road travellers who require an economical stopover hotel with easy highway access, a free breakfast and an outdoor pool.
Each of the hotel's air-conditioned guest rooms comes with free Wi-Fi, cable TV, a coffeemaker, a mini-fridge, a microwave, an in-room safe, a desk, an iron and ironing board and a hair dryer. Rooms with a sitting area and sofabed and a jetted tub are also available, as are wheelchair-accessible rooms.
The hotel also offers an outdoor heated pool, fitness facilities, a business centre, guest laundry, vending machines, free parking and a free breakfast. Pets are permitted for an additional $20 per pet, per night.
Asheville Mall is about an 8-minute walk from the hotel, while Biltmore House can be found roughly 13 minutes away by car. McCormick Field is an 8-minute drive away and Asheville Regional Airport (AVL) is a 25-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets permitted for $20/pet/night, wheelchair accessible. (Call Date: September 15, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with praise going to the hotel's breakfast, value, location and staff.
The hotel's breakfast was the source of numerous compliments by reviewers, who described it as wonderful, outstanding, plentiful and delicious, with a large variety of hot and cold items. One guest remarked, "We were blown away when we discovered how great the buffet breakfast was. Not only was there a wide, wide variety of items, but the quality was also excellent. The staff were continually bringing items to refresh what people had already used up".
Many lodgers were pleased with the hotel's value. They described the rates as reasonable, inexpensive, economical and affordable, and also cited the free breakfast as adding to the hotel's overall worth.
Several guests appreciated the hotel's location. They found it close to Blue Ridge Parkway, Asheville Mall, restaurants, downtown Asheville and the Biltmore area.
The hotel's staff were also complimented by several patrons, who found them friendly, efficient, accommodating and helpful with directions.
The Bad
While the majority of reviews consulted for this analysis were positive, there were some complaints about the rooms and noise transfer.
Although several guests found their rooms to be clean and well equipped, some lodgers were disappointed with their accommodations. They reported worn furniture, bathrooms in need of updates, musty smells, uncomfortable beds and some plumbing issues.
Noise disruptions were mentioned by a few reviewers of the hotel. They reported noisy in-room air-conditioning units, as well as noise from guests in adjacent rooms.
Expedia.ca guest reviews rated the hotel 3.7 out of 5 with an 84% recommendation rate from 561 reviews.
Hotels.com guest reviews rated the hotel 3.7 out of 5 from 443 reviews.
TripAdvisor.com guest reviews ranked the hotel #44 of 58 Asheville hotels with an average rating of 4 out of 5 from 345 reviews.
The author called the hotel on September 15, 2013 to verify some information.
