OverviewLocated about a 1-minute drive from the nearest Interstate 55 on-ramp and a 10-minute drive from Jackson's city centre, the Howard Johnson Jackson North Ridgeland is geared towards road travellers who require a hotel with easy highway access and a free breakfast near downtown Jackson.
Each of this hotel's air-conditioned guest rooms offers free Wi-Fi, cable TV, a coffeemaker, a mini-fridge, a microwave, a hair dryer, an iron and ironing board and a desk. Wheelchair-accessible rooms are available upon request.
The hotel also offers an outdoor pool, a fitness room, meeting/event space, a business centre, a free breakfast and free parking. Pets are permitted for an additional $10 per pet, per night with a $100 refundable deposit.
The Mississippi State Capital building is about a 10-minute drive from the hotel, while Northpark Mall is roughly a 7-minute drive away. Jackson Zoo can be found 15 minutes away by car and Jackson International Airport (JAN) is approximately a 25-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets permitted for $10/pet/day + $100 refundable deposit, wheelchair accessible. (Call Date: September 5, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with praise going to the hotel's staff, rooms and location.
Many reviewers were pleased with the level of customer service they received during their stay. They found the staff to be professional, friendly, accommodating and helpful with directions.
Several lodgers praised their accommodations while at the hotel. They described their rooms as clean, well equipped, quiet and spacious, with comfortable beds. It should be noted, however, that some patrons had complaints about their lodgings (see below).
The hotel's location was enjoyed by some guests. They found it close to shopping, restaurants, highway access, Jackson Zoo and the airport.
The Bad
While the majority of reviews consulted for this analysis were positive, there were some complaints about the rooms and noise transfer.
Although several reviewers enjoyed their spacious and comfortable rooms, some guests were disappointed with their accommodations. They reported worn decor and fixtures, small and worn bathrooms, worn towels, some cleaning issues and cigarette odours in non-smoking rooms.
A few lodgers complained of noise disturbances during their stay. They reported noise from guests in the hallways, as well as noisy in-room air-conditioning units.
Expedia.ca guest reviews rated the hotel 3.9 out of 5 with a 78% recommendation rate from 95 reviews.
TripAdvisor.com guest reviews ranked the hotel #16 of 49 Jackson hotels with an average rating of 3.5 out of 5 from 45 reviews.
Hotels.com guest reviews rated the hotel 3.2 out of 5 from 35 reviews.
The author called the hotel on September 5, 2013 to verify some information.
