OverviewLocated a 1-minute drive from the nearest Interstate 55 on-ramp in north Jackson, the Courtyard by Marriott Jackson is suitable for business or vacation travellers who prefer a hotel with meeting/banquet space, on-site dining and easy highway access.
Each of the hotel's air-conditioned guest rooms and suites offers free Wi-Fi, cable TV, a coffeemaker, a desk, a mini-fridge, an iron and ironing board and a hair dryer. Rooms with a seating area and sofabed, a dining area and a microwave are also available, and all rooms are non-smoking.
Hotel amenities include a seasonal outdoor pool, a hot tub, a fitness centre, free coffee in the lobby, meeting/banquet space, a business centre, laundry services, a convenience store, free parking and on-site dining at The Bistro, which serves breakfast and dinner daily. They hotel is wheelchair accessible and pets are not permitted.
Jackson's city centre is roughly an 11-minute drive from the hotel, while The Junction offers shopping 2 minutes away by car. The University of Mississippi Medical Center is about a 9-minute drive away and Jackson-Medgar Wiley Evers International Airport (JAN) is a 22-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, no pets, wheelchair accessible. (Call Date: December 9, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's staff, rooms and location.
Numerous guests were pleased with the level of customer service they received, characterizing the staff as helpful, professional, friendly and accommodating. One guest noted, "My stay at this Courtyard was made perfect by the great attitudes and friendliness of the staff. Everyone was so polite and helpful! I was extremely impressed".
The hotel's accommodations were the source of many compliments by reviewers. They described their rooms as clean, spacious, well maintained, modern, quiet and well equipped, with comfortable beds and linens. A few lodgers had complaints about their rooms, however (see below).
Several travellers enjoyed the hotel's location. They found it close to restaurants, shopping, highway access, museums, downtown Jackson and a movie theatre.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about the rooms.
Although the majority of lodgers were pleased with their clean and well-equipped rooms, a few reviewers had complaints about their accommodations. They reported uncomfortable and squeaky beds, as well as some noise transfer from outside and guests in the hallway.
Expedia.ca guest reviews rated the hotel 4.1 out of 5 with a 90% recommendation rate from 105 reviews.
Hotels.com guest reviews rated the hotel 4.3 out of 5 from 54 reviews.
TripAdvisor.com guest reviews ranked the hotel #7 of 47 Jackson hotels with an average rating of 4 out of 5 from 41 reviews.
The author called the hotel on December 9, 2013 to verify some information.
