OverviewThis property is situated among commercial businesses, across the street from Hammons Field (home of the MLB Springfield Cardinals). With the Springfield Expo Centre within an 8-minute walk and free Wi-Fi throughout the hotel, this property is well suited for business travellers.
This hotel is 100% smoke free and all 140 rooms and suites include free Wi-Fi, a TV with pay-per-view movies, a desk, an iron and ironing board, a hair dryer, a coffeemaker and individual climate control. Rooms are furnished with one king bed or two double beds.
Suites provide more spacious accommodations and are furnished with one king bed and a sofabed.
Free parking is available on site and pets are not permitted. A free breakfast is served from 6:30 am to 9:30 am on weekdays and from 7 am to 10 am on weekends. This hotel does not have an on-site restaurant.
Other on-site amenities include an outdoor heated pool, a hot tub, a sauna, a fitness centre, a business centre, event/meeting space, guest laundry facilities, an ATM, ice machines, free newspapers and safe deposit boxes.
JQH Arena, a concert and sporting events venue, is a 15-minute walk away, while Landers Theatre, which is a performing arts venue, is about 17 minutes away on foot.
Missouri State University is 3 minutes away by car, while the Kraft Foods site is an 8-minute drive away. 3M corporate offices and the Dickerson Zoo are both about 15 minutes away by car, while the Fantastic Caverns are a 24-minute drive away. The Springfield-Branson National Airport (SGF) is about a 20-minute drive away. (All walking and driving time estimates: Google Maps)
Verified by a front desk agent on August 28, 2013: The free breakfast hours.
The GoodAmong the reviews used for this analysis, many guests described satisfactory stays at this hotel.
Many guests described their rooms as clean and generally comfortable, while several reviewers specifically mentioned that their beds were comfortable. Several guests found their rooms quiet.
The staff were frequently complimented for their helpful, friendly and attentive service. However, some other guests expressed concerns about the service (see below for more details).
Many reviewers praised the food and the selection of hot items served at the free breakfast. One reviewer found the dining room inviting and spacious.
Several guests found the location convenient for accessing MSU and Hammons Field. Several reviewers mentioned finding restaurants and a drug store within walking distance of the hotel.
A couple of reviewers enjoyed the outdoor pool area.
The Bad
There were few common concerns found for this property, among the reviews sourced for this editorial. However, a few guests complained about plumbing problems in their rooms. A couple of these guests specifically mentioned slow water drainage in the shower, while one reviewer said that her toilet was not flushing properly.
While many guests praised the staff at this hotel, a couple of reviewers found the front desk understaffed, while a couple of other guests thought that the staff in the breakfast area could have been more attentive.
TripAdvisor.ca ranked this hotel #26 out of 49 hotels in Springfield, with an average score of 4 out of 5, from 107 reviews.
Booking.com gave this property an average score of 7.7 out of 10, based on 5 guest reviews.
The author called the hotel on August 28, 2013 to verify some information.
