OverviewLocated about a 10-minute drive from the Mississippi River in downtown St. Louis and a 1-minute drive from the nearest Interstate 55, 64 and 70 on-ramps, the Millennium Hotel St. Louis is geared towards business or vacation travellers who prefer a hotel with on-site dining, an outdoor pool and easy highway access.
Each of the hotel's air-conditioned guest rooms and suites comes equipped with cable TV, a coffeemaker, an iron and ironing board and a hair dryer. Rooms with a desk and ergonomic chair are also available, as are wheelchair-accessible rooms. In-room Wi-Fi is available for $9.95 per day.
Hotel amenities include a seasonal outdoor pool, a fitness centre, a martini lounge, meeting/banquet space, a business centre, guest laundry, a gift shop, vending machines and a free area shuttle to destinations within a 3-mile radius. Self-parking is an additional $20 per night and pets are not permitted.
On-site dining is offered at Top of the Riverfront (serving Sunday brunch and dinner daily) and Fourth Street Grill, which serves breakfast, lunch and dinner daily.
Busch Stadium is a 5-minute walk from the hotel, while America's Center Convention Complex is about a 3-minute drive away. Union Square Plaza is a 5-minute drive away and St. Louis Downtown Airport (CPS) is 11 minutes away by car. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Wi-Fi $9.95/day, self-parking $20/day, pets not permitted, wheelchair accessible. (Call Date: September 23, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with compliments going to the hotel's location, rooms and staff.
The hotel's location was praised by numerous guests, who described it as downtown, and close to Busch Stadium, the St. Louis Arch, restaurants, the Mississippi River, shopping and highway access. One patron noted, "It is in the heart of downtown St. Louis, and within walking distance of anything a person plans to do in that area".
Many lodgers were pleased with the hotel's accommodations. They described their rooms as clean, quiet, spacious, modern and nicely decorated, with comfortable beds and great views of the St. Louis Arch and Mississippi River. A few guests criticized their lodgings, however (see below).
The hotel's staff were the source of several compliments by reviewers, who characterized them as professional, friendly and helpful.
The Bad
While the majority of reviews consulted for this analysis were positive, there were some common complaints about the rooms and added costs.
Although many guests were pleased with their quiet and comfortable rooms, some reviewers had complaints about their lodgings. They reported cleaning issues, worn furniture and carpets, no in-room mini-fridges, uncomfortable beds and highway noise.
A few travellers were disappointed with the added costs they incurred while staying at the hotel. They found the Wi-Fi and parking charges ($9.95 and $20 daily, respectively) to be expensive, and felt a free breakfast should have been included in the price of the rooms.
Expedia.ca guest reviews rated the hotel 3.3 out of 5 with a 68% recommendation rate from 3,304 reviews.
TripAdvisor.com guest reviews ranked the hotel #95 of 122 St. Louis hotels with an average rating of 2.5 out of 5 from 972 reviews.
Booking.com guest reviews rated the hotel 7.1 out of 10 from 77 reviews
The author called the hotel on September 23, 2013 to verify some information.
