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Holiday Inn St. Louis-Airport

This is a 3 star hotel in Saint Louis
4505 Woodson Road, Saint Louis, MO, U.S.A.
Photo 1 - Holiday Inn St. Louis-Airport
4 minutes from the airport (STL) by car, high praise for the customer service
Pros 
  • Free Wi-Fi, free airport shuttle and free parking
  • Many guests described their rooms as clean
  • Many reviewers found the location convenient for accessing the airport (STL)
  • The staff were frequently complimented for their friendly service
  • Several guests praised the food at the on-site restaurant
  • A couple of reviewers thought that the hotel offered good value for the money they spent
Cons 
  • Several guests thought that their rooms were in need of upgrades
  • A couple of reviewers complained that the elevators were slow
  • A couple of guests were disturbed by noise from neighbouring rooms
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Editor's Analysis

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Updated on Sep 18, 2013
Overview
This property is situated within a 4-minute drive of the Lambert - St. Louis International Airport (STL). Offering free airport shuttle service, this hotel is well suited for business or leisure travellers who need convenient access to the airport. The shuttle runs every 20 minutes from 6 am to 10 pm and on-demand from 10 pm to 12 am. This property also offers park, stay and fly packages. Long-term parking arrangements should be made in advance with the front desk.

All rooms include free Wi-Fi, a TV with pay-per-view movies, a work desk, a coffeemaker, a mini-fridge, an iron and ironing board, a hair dryer and individual climate control. Suites provide more spacious accommodations and also include a mini-fridge and a microwave. Accessible rooms are also available.

Free parking is available on site and pets are not permitted.

The on-site Jet Set Bar and Grill serves breakfast, lunch and dinner. Room service is available from 6:30 am to 9:30 am.

Other on-site amenities include an outdoor pool, a 24-hour fitness centre, a business centre, meeting rooms, a guest laundry facility, dry cleaning service, an ATM, ice/vending machines, porter/bell service and safe deposit boxes.

Access to Interstate 70 is about a 2-minute drive away. Harrah's Casino and Ameristar Casino are both about 15 minutes away by car. Downtown St. Louis, which features the Gateway Arch, Lumiere Place, Busch Stadium and Scottrade Center, is 20 to 30 minutes away by car. (All driving time estimates: Google Maps)

Verified by a front desk agent on September 15, 2013: Airport shuttle details.
The Good
Among the reviews used for this analysis, many guests seemed generally satisfied with the hotel.

The staff throughout the hotel were complimented for their friendly and accommodating service. 

Many guests described their rooms as clean, while some other reviewers added that their rooms were generally comfortable. A couple of guests found the beds comfortable. However, there were also several complaints about rooms (see below for more details).

Many reviewers found the hotel conveniently located for accessing the airport and a few guests specifically commended the driver of the airport shuttle for his friendly service.

Several guests praised the food at the on-site restaurant.

A couple of reviewers enjoyed the on-site pool area, while a couple of guests offered good value for the money spent.

The Bad
There were a few concerns found for this property, among the reviews sourced for this editorial. Several guests thought that the rooms appeared dated and in need of upgrades. A couple of these guests specifically mentioned old furnishings and a dingy bathroom.

A couple of guests complained about slow elevators, while a couple of other reviewers were disturbed by noise from neighbouring rooms.
Expedia.ca gave this hotel an average score of 3.9 out of 5, with 81% of 123 guests recommending the property.

TripAdvisor.ca ranked this hotel #7 out of 13 hotels in Berkeley, with an average score of 3 out of 5, from 72 reviews.

The author called the hotel on September 15, 2013 to verify some information.

Guest Reviews

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111.27 USD - 0.00 USD Holiday Inn St. Louis-Airport
Rating:
6.6
Fair
Ranking:
#20
Out of 139 hotels
Guest Rating Explained
Rating: 6.6 / 10

No. of guest ratings: 1
No. of guest comments: 1
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #20 out of 139 hotels in Saint Louis ranked by guests.
Guest Recommendations
"The bus to the airport was a blessing. The drivers were very nice and helpful."
Bonnie from Mt Vernon, IL US rated Holiday Inn St. Louis-Airport 8 out of 10 on June 17, 2006

Amenities

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Holiday Inn St. Louis-Airport

  • Business Center
  • Room Service
  • Fitness Room/Gym
  • Restaurant
  • Airport shuttle
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Safe-Deposit Box
  • Refrigerator
  • In Room Movies
  • Connecting Rooms
  • Bath / Hot Tub
  • Wake-up Service
  • Meeting Rooms
  • Hair Dryer
  • TV
  • Laundry service
  • Casino
  • Photocopier
  • En suite
  • Private Bathroom
  • Private Toilet
  • Games Available
  • Executive Floor
  • Designated Smoking Area
  • Vending Machines
  • Self Laundry


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Published 09.01.2015
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