OverviewThis property is well suited for both leisure and business travellers who need to access the
Lambert St. Louis International Airport (STL), which is a 3-minute drive away. Also, a free airport shuttle is provided to guests of this hotel.
All rooms are smoke free and include a 32" flat screen TV with on-demand movies and video games, blackout curtains, a coffeemaker, a desk, an iron and ironing board, a hair dryer and individual climate control. Accessible rooms are available. Suites at this hotel provide more spacious accommodations.
Guests staying in rooms on the Executive Level receive access to a private lounge that includes concierge service, a free breakfast, free evening hour hors d'oeuvres and free beverages.
In-room Wi-Fi is available for an additional fee of $9.95 per 24 hours. A free 24-hour shuttle service is offered for travel to the airport (STL) and local businesses. Self-parking is available on-site for $10 per night. Pets are permitted in select rooms for an additional fee of $75 per stay.
The on-site World's Away restaurant serves breakfast, lunch and dinner, while Constellations serves light meals and alcoholic beverages from 5 pm to 1 am daily. Room service is also available.
Other on-site amenities include an indoor pool, a 24-hour fitness centre, a business centre, an ATM, baggage storage, a concierge desk, a gift shop, safe deposit boxes, and laundry and dry cleaning service.
This hotel is situated along Interstate 70, while access to Interstates 170 and 270 are both within a 5-minute drive. St. Louis Mills Mall and the Verizon Amphitheatre are both about 12 minutes away by car, while the St. Louis Zoo is about a 17-minute drive away. The downtown area of St. Louis is about a 20- to 30-minute drive away and features Busch Stadium and the St. Louis Gateway Arch (the tallest national monument in the US). (All driving time estimates: Google Maps)
Verified by a front desk agent on December 12, 2013: Wi-Fi, parking and pet fees.
The GoodAmong the reviews used for this analysis, many guests seemed happy with their stay at this hotel and some reviewers mentioned that this property met their expectations of the Hilton brand.
Many guests described their rooms as clean and comfortable, while some reviewers added that the beds were comfortable and that the rooms were spacious.
The staff were frequently complimented for their helpful, accommodating and friendly service.
The free breakfast and snacks served in the Executive Lounge were praised by several guests (who stayed on the Executive floor and thus had access to it).
A few reviewers mentioned that this hotel was convenient for accessing the airport, while a couple of guests found restaurants nearby.
A few guests appreciated that this hotel permitted pets.
The Bad
There were few concerns or complaints found for this property, among the reviews sourced for this analysis. However, a few guests complained about paying additional fees for parking ($10 per night) and Wi-Fi ($9.95 per 24 hours), while a couple of reviewers were disappointed that a free breakfast was not offered to all guests.
A couple of reviewers said that the halls and common areas were uncomfortably cold.
Expedia.ca gave this hotel an average score of 3.9 out of 5, with 83% of 601 guests recommending the property.
TripAdvisor.ca ranked this hotel #3 out of 13 hotels in Berkeley, with an average score of 3.5 out of 5, from 423 reviews.
The author called the hotel the hotel on December 12, 2013 to verify some information.