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Comfort Inn Conference Center Westport St Louis

This is a 2 star hotel in Saint Louis
12031 Lackland Rd., Saint Louis, MO, U.S.A.
Photo 1 - Comfort Inn Conference Center Westport St Louis
Free breakfast and airport shuttle, good rates and staff, clean but dated rooms
  • Free Wi-Fi, free breakfast, free airport shuttle, free parking
  • Many guests were pleased with the level of customer service they received
  • Numerous reviewers enjoyed the hotel's proximity to the highway, the airport and attractions
  • The hotel's rates were described as reasonable and budget friendly by several lodgers
  • Some guests reported dated decor and spotty Wi-Fi
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Editor's Analysis

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Updated on Nov 1, 2013
Located about a 2-minute drive from the nearest Highway 364 on-ramp and a 5-minute drive from Maryland Heights' city centre, the Comfort Inn Westport is quite suitable for road travellers who require an economical hotel with easy highway access, a free airport shuttle and a free breakfast.

Each of this smoke-free hotel's air-conditioned guest rooms offers free Wi-Fi, cable TV, an in-room safe, a coffeemaker, a desk, a hair dryer and an iron and ironing board. Rooms with a separate bedroom, a living area with a sofabed, a microwave, a mini-fridge and a jetted tub are also available, as are wheelchair-accessible rooms.

The hotel also offers a seasonal outdoor pool, a fitness room, 3,500 square feet of meeting/banquet space, a business centre, a gift shop, guest laundry, free parking, a free breakfast and a free airport shuttle (please contact the hotel for details). Spazio's Restaurant serves breakfast, lunch and dinner daily. Pets are permitted for an additional $10 per pet, per day plus a $75 cleaning fee per pet, per stay.

Verizon Wireless Amphitheater is about an 11-minute drive from the hotel, while Creve Coeur Shopping Center is 8 minutes away by car. Lindenwood University is roughly 9 minutes away on foot and Lambert St Louis International Airport (STL) is a 15-minute drive away. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, pets $10/pet/day + $75 one-time cleaning fee, wheelchair accessible. (Call Date: October 30, 2013)

The Good
The majority of the reviews sourced for this analysis were positive, with praise going to the hotel's staff, location, rates and breakfast.

Many guests were pleased with level of customer service they received, and found the staff to be friendly, helpful, efficient and responsive. One patron remarked, "The staff is professional and friendly... Example: The guest laundry washing machine was broken. They went out of their way to wash my clothes in the hotel that is Service with a Smile!"

The hotel's location was praised by numerous reviewers. They described it as easily accessible, and close to highway access, the airport, shopping, restaurants, attractions, the Saint Louis Science Center and Hollywood Casino.

Several patrons were satisfied with the hotel's rates. They described them as budget friendly, competitive, reasonable and economical. The free breakfast was also cited as contributing to the hotel's overall value.

The Bad
While the majority of reviews consulted for this analysis were positive, there were some common complaints about the hotel's rooms.

Although several guests found their rooms to be clean and spacious, some reviewers were disappointed with their lodgings. They reported dated decor, worn bedding, poor Wi-Fi connectivity and some musty odours. guest reviews rated the hotel 3.8 out of 5 with an 84% recommendation rate from 217 reviews. guest reviews ranked the hotel #6 of 15 Maryland Heights hotels with an average rating of 4 out of 5 from 137 reviews. guest reviews rated the hotel 7.6 out of 10 from 28 reviews.

The author called the hotel on October 30, 2013 to verify some information.

Guest Reviews

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82.86 USD - 0.00 USD Comfort Inn Conference Center Westport St Louis
Out of 139 hotels
Guest Rating Explained
Rating: 7.2 / 10

No. of guest ratings: 4
No. of guest comments: 4
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #9 out of 139 hotels in Saint Louis ranked by guests.
Guest Recommendations
Verified Guest from Maumee, OH US rated Comfort Inn Conference Center Westport St Louis 10 out of 10 on September 09, 2010
Verified Guest from Rusesell Ville, MO US rated Comfort Inn Conference Center Westport St Louis 10 out of 10 on August 14, 2010
Stephen from Benton, IL US rated Comfort Inn Conference Center Westport St Louis 9 out of 10 on November 24, 2005
Verified Guest from Quincy, IL US rated Comfort Inn Conference Center Westport St Louis 9 out of 10 on July 10, 2004


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Comfort Inn Conference Center Westport St Louis

  • Business Center
  • Fitness Room/Gym
  • Airport shuttle
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Conference Room(s)
  • Safe-Deposit Box
  • Cable / Satellite TV
  • Bath / Hot Tub
  • Meeting Rooms
  • TV
  • Laundry service
  • Casino
  • Photocopier
  • Shower
  • En suite
  • Private Bathroom
  • Private Toilet
  • Luggage Storage
  • Self Laundry

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Published 09.01.2015
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