Located about a 2-minute drive from the nearest Highway 364 on-ramp and a 5-minute drive from Maryland Heights' city centre, the Comfort Inn Westport is quite suitable for road travellers who require an economical hotel with easy highway access, a free airport shuttle and a free breakfast.
Each of this smoke-free hotel's air-conditioned guest rooms offers free Wi-Fi, cable TV, an in-room safe, a coffeemaker, a desk, a hair dryer and an iron and ironing board. Rooms with a separate bedroom, a living area with a sofabed, a microwave, a mini-fridge and a jetted tub are also available, as are wheelchair-accessible rooms.
The hotel also offers a seasonal outdoor pool, a fitness room, 3,500 square feet of meeting/banquet space, a business centre, a gift shop, guest laundry, free parking, a free breakfast and a free airport shuttle (please contact the hotel for details). Spazio's Restaurant serves breakfast, lunch and dinner daily. Pets are permitted for an additional $10 per pet, per day plus a $75 cleaning fee per pet, per stay.
Verizon Wireless Amphitheater is about an 11-minute drive from the hotel, while Creve Coeur Shopping Center is 8 minutes away by car. Lindenwood University is roughly 9 minutes away on foot and Lambert St Louis International Airport (STL) is a 15-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets $10/pet/day + $75 one-time cleaning fee, wheelchair accessible. (Call Date: October 30, 2013)
The majority of the reviews sourced for this analysis were positive, with praise going to the hotel's staff, location, rates and breakfast.
Many guests were pleased with level of customer service they received, and found the staff to be friendly, helpful, efficient and responsive. One patron remarked, "The staff is professional and friendly... Example: The guest laundry washing machine was broken. They went out of their way to wash my clothes in the hotel laundry.....now that is Service with a Smile!"
The hotel's location was praised by numerous reviewers. They described it as easily accessible, and close to highway access, the airport, shopping, restaurants, attractions, the Saint Louis Science Center and Hollywood Casino.
Several patrons were satisfied with the hotel's rates. They described them as budget friendly, competitive, reasonable and economical. The free breakfast was also cited as contributing to the hotel's overall value.
While the majority of reviews consulted for this analysis were positive, there were some common complaints about the hotel's rooms.
Although several guests found their rooms to be clean and spacious, some reviewers were disappointed with their lodgings. They reported dated decor, worn bedding, poor Wi-Fi connectivity and some musty odours.
Expedia.ca guest reviews rated the hotel 3.8 out of 5 with an 84% recommendation rate from 217 reviews.
TripAdvisor.com guest reviews ranked the hotel #6 of 15 Maryland Heights hotels with an average rating of 4 out of 5 from 137 reviews.
Booking.com guest reviews rated the hotel 7.6 out of 10 from 28 reviews.
The author called the hotel on October 30, 2013 to verify some information.