OverviewConnected by a skyway to the Minneapolis Convention Center and about a 3-minute drive from the nearest Interstate 94 on-ramp, the Hyatt Regency Minneapolis is suitable for business or vacation travellers who prefer a hotel with on-site dining, an indoor pool and easy highway access.
Each air-conditioned guest room or suite features cable TV, a coffeemaker, a desk, a hair dryer and an iron and ironing board. Rooms with a living room and a sofabed, a separate bedroom, a wet bar, a dining table, a computer and printer and a DVD/CD player are also available, as are wheelchair-accessible rooms. In-room Wi-Fi is available for $9.95 per day.
Hotel amenities include an indoor pool, a fitness centre, meeting/banquet space, a beauty/barber shop, a business centre, a gift shop, laundry services and vending machines. On-site dining is offered at Prairie Kitchen and Bar and the Market, which are both open for breakfast, lunch and dinner daily. Pets are permitted for an additional $35 per pet, per day, as well as a $100 deposit, and self-parking is $17 per day.
Downtown Minneapolis is located about a 7-minute drive or 13-minute walk from the hotel. Minneapolis Convention Center is a 5-minute walk away. Target Field is a 5-minute drive away and Minneapolis-Saint Paul International Airport (MSP) is roughly 15 minutes away by car. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Wi-Fi $9.95/day, parking $17/day, pets permitted for $35/pet/night + $100 deposit, wheelchair accessible. (Call Date: September 4, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's rooms, location and staff.
Many guests praised their accommodations at the hotel. They described their rooms as quiet, clean, spacious and modern, with comfortable beds, large bathrooms, good water pressure and great city views. A few lodgers did mention they wished their rooms had a mini-fridge, however.
The hotel's location was enjoyed by numerous patrons. They found it close to restaurants, shopping, Minneapolis Convention Center, pubic transit, Loring Park, Nicolette Mall and downtown Minneapolis.
Several reviewers were pleased with the customer service they received during their stay, characterizing the staff as friendly, professional and knowledgeable. One guest remarked, "The best part was the customer service. I made a mistake on the reservation and the [staff] went out of their way to help me out. There was miscommunication with breakfast being included or not - they took care of that was well. I could not ask for a better result".
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about the additional costs incurred.
Some reviewers were disappointed with the extra charges incurred during their stay. They felt the additional Wi-Fi and parking fees were expensive, and also reported the restaurant and gift shop were overpriced.
Expedia.ca guest reviews rated the hotel 4.3 out of 5 with a 95% recommendation rate from 316 reviews.
TripAdvisor.com guest reviews ranked the hotel #6 of 49 Minneapolis hotels with an average rating of 4 out of 5 from 275 reviews.
Booking.com guest reviews rated the hotel 8.8 out of 10 from 88 reviews.
The author called the hotel on September 4, 2013 to verify some information.
