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Holiday Inn Bloomington - Airport Mall of America

This is a 3 star hotel in Bloomington
1201 West 94Th Street, Bloomington, MN, U.S.A.
Photo 1 - Holiday Inn Bloomington - Airport Mall of America
Great service, close to airport and the interstate, free parking
Pros 
  • Free Wi-Fi, free airport shuttle, free parking
  • Numerous guests were pleased with the customer service they received
  • The hotel was close to the airport, highway and shopping according to many reviewers
  • Several lodgers enjoyed their clean and well-equipped rooms
Cons 
  • The hotel's pool was described as small and noisy by some guests
  • A few reviewers reported very slow Internet connections
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Editor's Analysis

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Updated on Aug 8, 2013
Overview
Located about a 9-minute drive from Minneapolis−Saint Paul International Airport (MSP), just off Interstate 35W, the Holiday Inn Bloomington - Airport Mall of America is geared towards air and car travellers who prefer a hotel with on-site dining, a free airport shuttle and easy highway access.

This non-smoking hotel has 171 air-conditioned guest rooms and suites, each offering free Wi-Fi, cable TV, a coffeemaker, a desk, a hair dryer and an iron and ironing board. Rooms with a jetted tub, a mini-fridge, a microwave, a dining table, a separate bedroom and/or a living room with a sofabed are also available, as are wheelchair-accessible rooms.

Hotel amenities include an indoor pool, a hot tub, a fitness centre, meeting/banquet facilities, a business centre, guest laundry, vending machines and free parking. Green Mill Restaurant and Lounge is located on the premises and serves breakfast, lunch and dinner daily. A free round-trip, 24-hour airport shuttle is offered, as is a daily shuttle to the Mall of America (please contact the hotel for details). This hotel is not pet friendly.

The Mall of America and Water Park of America are both about an 8-minute drive northeastward, while Bloomington Ice Garden can be found a 5-minute trip away by car. The Minnesota Zoo is roughly an 18-minute drive southeast and Minneapolis' city centre is an 18-minute drive north of the hotel. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted, wheelchair accessible. (Call Date: July 31, 2013)
The Good
The majority of the reviews sourced for this analysis were positive, with praise going to the hotel's staff, location and rooms.

Numerous guests were pleased with the level of customer service they received during their stay, and characterized the staff as accommodating, welcoming, helpful with recommendations and friendly.

The hotel's location was praised by many reviewers, who found it to be close to highway access, the airport, the Mall of America, restaurants and shopping. One guest remarked, "We like the hotel for its central location to most anything in the downtown, airport, mall, or south Minneapolis areas". A few guests did mention there was very little within walking distance of the hotel, however.

Several lodgers complimented their accommodations at the hotel. They described their rooms as well equipped, clean, quiet and modern, with comfortable beds.

The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the pool area and the Wi-Fi.

Some reviewers were disappointed with the pool. They described it as being much smaller than the hotel's website photos indicated, and also mentioned the hot tub was in a separate area from the pool, making it difficult for adults to supervise their children when they were in the hot tub. Those in rooms located near the pool also complained of noise transfer and chlorine smells.

A few guests had complaints about the Wi-Fi, which they described as painfully slow and an inconvenience.
TripAdvisor.com guest reviews ranked the hotel #20 of 38 Bloomington hotels with a 3.5 out of 5 average rating from 130 reviews.

Expedia.ca
guest reviews rated the hotel 4.1 out of 5 with an 89% recommendation rate from 71 reviews.

Booking.com guest reviews rated the hotel 8.1 out of 10 from 13 reviews.

The author called the hotel on July 31, 2013 to verify some information.

Guest Reviews

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108.90 USD - 0.00 USD Holiday Inn Bloomington - Airport Mall of America
Rating:
6.0
Fair
Ranking:
#19
Out of 37 hotels
Guest Rating Explained
Rating: 6.0 / 10

No. of guest ratings: 2
No. of guest comments: 2
Guest Recommended: Mixed
Popularity Ranking Explained

Rating: #19 out of 37 hotels in Bloomington ranked by guests.
Guest Recommendations
Thomas from Sioux Falls, SD US rated Holiday Inn Bloomington - Airport Mall of America 9 out of 10 on July 09, 2006
"The door to our room would stick. If you did not push it shut real hard it could just be pushed open. Also the hot tub did not work while we were there and the pool had some kind of film on it. My husband went in and smelled a bad smell and noticed how he was coated with some type of film. We left the pool area and went back to our room. We only stayed two nights but sorry to say were not impressed at all. Also the hotel charged our credit card on top of the on line service that charged us. It took several phone calls to get to the right person to get this charge off our credit card. Finally on my last call (three weeks later) the book keeper (who apologized for our inconvenience)stated she never received the message and immediately took the charge off. She gave my very prompt attention which was definately appreciated so that I would not get a finance charge for not paying the card off because of the charge."
Philip from Oak Lawn, IL US rated Holiday Inn Bloomington - Airport Mall of America 3 out of 10 on July 29, 2005

Amenities

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Holiday Inn Bloomington - Airport Mall of America

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Parking
  • Swimming pool
  • Airport shuttle
  • Disabled Access
  • Concierge
  • Tour Desk
  • Elevator / Lift
  • 24 Hour Reception
  • Air Conditioned
  • Conference Room(s)
  • Safe-Deposit Box
  • Sauna
  • ATM / Cash Machine
  • Meeting Rooms
  • Coffee / Tea Maker
  • Hair Dryer
  • TV
  • Laundry service
  • Casino
  • Disabled Accessible Rooms
  • Jacuzzi
  • Internet Connection (wireless)
  • Pool Indoor
  • Executive Floor
  • Self Laundry

User Contributed Info

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Whether you arrive in the Twin Cities at the airport or drive up I-35W, you'll find that our Holiday Inn® Bloomington - Airport (Mall of America)hotel offers you the ideal location. Our free, 24-hour airport shuttle and daily shuttle service to the Mall of America are unrivaled.

Corporate guests appreciate our Minneapolis airport hotel in Bloomington, MN because it puts them close to Donaldson, Ziegler / Caterpillar . Since we're off I-35W and one mile from I-494, you can be in downtown Minneapolis and St. Paul in a matter of minutes. But why not host your meetings with our 4,000 sq ft of meeting space, catering and superb staff? Either way, our free high-speed, wireless Internet access keeps you connected to the world.

Leisure guests love our Mall of America hotel location. In Bloomington, MN you can not only shop, but our easy access to I-35W and I-494 gets you into the Twin Cities to enjoy the world-class Guthrie Theatre or a Vikings or Twins game. Families love our indoor pool in The Park.

No matter what brings you to our Minneapolis airport hotel in Bloomington, MN, you'll love our amenities. You can enjoy a great meal at our Green Mill Restaurant & Lounge. There's a well-equipped fitness center and an indoor pool. Even our rooms have been freshly updated for you. Discover why we're the best Minneapolis airport hotel when you select us for your next stay.

Accessibility Options Handicapped Parking | Wheelchair Accessible
Category Accommodation and Food Services
Fax 952-881-5574
Friday Closing Time 24:00
Friday Opening Time 00:00
General Amenities Safe-deposit box (front desk) | Gift Shop / News Stand | Laundry Machines | Fitness Room | Laundry Service | Dry Cleaning Service | Concierge
General Property Info Cash Machine | Elevator/Lift | 24 hr Service | Air Conditioned
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 00:00
Number of Floors 4
Number of Rooms 171
Number of Suites 2
Parking Outdoor | Lot
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Place Status Open at this location
Postal Code 55431
Public Access Open to the General Public
Saturday Closing Time 24:00
Saturday Opening Time 00:00
Sunday Closing Time 24:00
Sunday Opening Time 00:00
Telephone (952) 884-8211
Thursday Closing Time 24:00
Thursday Opening Time 00:00
Toll-free 800 593 5708
Tuesday Closing Time 24:00
Tuesday Opening Time 00:00
Wednesday Closing Time 24:00
Wednesday Opening Time 00:00
WiFi Free


24 Hour Hotel Reservations call Toll Free 1-866-899-8039 from the USA or Canada
International Callers call Toll Free 00-800-86071350 or +1 210-507-5997 and mention Promo Code 6932
Published 09.01.2015
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