OverviewOverlooking Boston's waterfront and about a 5-minute walk from
World Trade Center Silver Line Station, the Seaport Boston Hotel is geared towards business or vacation travellers who prefer a centrally located hotel with meeting/banquet space, an indoor pool and easy access to public transit.
Each of this non-smoking hotel's guest rooms and suites comes equipped with air conditioning, free Wi-Fi, cable TV, a coffeemaker, a bathrobe for each guest, an iron and ironing board, a hair dryer, a stereo, a desk and an in-room safe. Rooms with a separate bedroom, a wet bar, a conference/dining table and a jetted tub are also available, as are wheelchair-accessible and allergen-free rooms.
Hotel amenities include an indoor pool, a sauna, a fitness centre, massage services, meeting/banquet facilities, a business centre, a gift shop and laundry services. Self-parking is $33 per day and pets under 25 lbs are permitted for a non-refundable $100 cleaning fee.
On-site dining is available at Aura Restaurant (serving breakfast, lunch and dinner daily), Tamo Bar (serving lunch and dinner daily) and Seaport Cafe, which serves breakfast and lunch daily.
The Seaport World Trade Center can be found 1 minute away on foot, while Stores at 500 Washington are about a 6-minute drive away. Boston's city centre is roughly a 7-minute drive away and Logan International Airport (BOS) is an 8-minute drive from the hotel. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, self-parking $33, pets under 25 lbs $100/pet/stay, wheelchair accessible. (Call Date: December 23, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's rooms, staff and location.
The hotel's accommodations were praised by numerous reviewers. They described their rooms as clean, well equipped, bright, spacious and quiet, with comfortable beds and pillows, fast Wi-Fi and great harbour views.
Many travellers were pleased with the level of customer service they received during their stay. They characterized the staff as helpful, friendly, accommodating and efficient.
Several lodgers enjoyed the hotel's location. They found it close to public transit, the airport, restaurants, shopping, downtown Boston, the World Trade Center, water taxis and the Institute of Contemporary Art.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the added costs.
Some guests were disappointed with the added costs they incurred during their stay. They found the costs of parking, food and beverages at the hotel to be expensive, and also felt a free breakfast and free airport shuttle should have been included in the room rates.
TripAdvisor.com guest reviews ranked the hotel #3 of 77 Boston hotels with an average rating of 4.5 out of 5 from 1,365 reviews.
Expedia.ca guest reviews rated the hotel 4.5 out of 5 with a 95% recommendation rate from 1,206 reviews.
Booking.com guest reviews rated the hotel 9 out of 10 from 245 reviews.
The author called the hotel on December 23, 2013 to verify some information.
