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Holiday Inn Express Boston

This is a 2 star hotel in Boston
69 Boston Street, Boston, MA, U.S.A.
Photo 1 - Holiday Inn Express Boston
Modern rooms with kitchenettes, good service, close to highway
  • Free Wi-Fi, free continental breakfast, free parking
  • $5 airport shuttle available
  • Many guests praised their clean and modern rooms
  • The hotel was praised for its proximity to highway access and shopping
  • Several lodgers were pleased with the level of customer service they received
  • A few reviewers complained of noise disruptions during their stay
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Editor's Analysis

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Updated on Jun 7, 2013
Located about a 4-minute drive from the nearest Interstate 93 on-ramp and a 9-minute drive from Boston's city centre, the Holiday Inn Express Boston is geared towards business and vacation travellers who prefer a hotel with easy highway access, meeting/conference space and a free breakfast.

This hotel has 118 air-conditioned guest rooms and suites, each offering free Wi-Fi, cable TV, a coffeemaker, a mini-fridge, a microwave, a desk, an iron and ironing board and a hair dryer. Standard rooms offer two double beds or one king bed, while rooms with a jetted tub, a living area with a sofabed and a dining table are also available.

Hotel amenities include fitness facilities, a business centre, meeting/conference space, guest laundry, free parking and a free continental breakfast. A free shuttle is offered every 30 minutes to Andrew Subway Station, and a $5 per way airport shuttle is also offered (pre-booking required). Pets are not permitted, and wheelchair-accessible rooms are available upon request.

Cafe Polonia is about a 7-minute walk northeast of the hotel. Shopping and dining can be found at South Bay Center, 2 minutes away on foot. The University of Massachusetts Boston is roughly a 6-minute drive away, and Logan International Airport (BOS) is an 11-minute drive northeast. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, $5 shuttle to airport per way, free shuttle to Andrew Subway Station, pets not permitted, wheelchair accessible. (Call Date: June 4, 2013)
The Good
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's rooms, location and staff.

Many guests were pleased with the hotel's accommodations. They described their rooms as clean, modern, spacious and well equipped, with fast Wi-Fi, comfortable beds and nice views of the Boston skyline.

The hotel's location was praised by numerous reviewers. They found it to be close to the subway, highway, airport, Fenway Park, South Bay Center, Boston Library, Trinity Church, restaurants and shopping.

Several lodgers complimented the hotel's staff, characterizing them as friendly, helpful and accommodating. One guest felt that the hotel was well managed.

The hotel's value was also praised by several guests, who described the rates as reasonable, affordable and very good. The hotel's free Wi-Fi, free parking and free shuttle to Andrew Subway Station were cited as adding to the hotel's overall value.

The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about noise transfer.

A few reviewers complained of noise disturbances during their stays, and reported noise from guests in adjacent rooms and rooms overhead, as well as highway noise and noise from the parking lot. Some guests recommended booking rooms on the upper floors to avoid outside noise. guest reviews ranked the hotel #54 out of 77 Boston hotels with an average rating of 4 out of 5 from 384 reviews. guest reviews rated the hotel 4.1 out of 5 with an 89% recommendation rate from 349 reviews. guest reviews rated the hotel 8 out of 10 from 97 reviews.

The author called the hotel on June 4, 2013 to verify some information.

Guest Reviews

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149.43 USD - 0.00 USD Holiday Inn Express Boston
Very Good
Out of 103 hotels
Guest Rating Explained
Rating: 8.0 / 10

No. of guest ratings: 6
No. of guest comments: 6
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #1 out of 103 hotels in Boston ranked by guests.
Guest Recommendations
Great service
"The service we received was excellent. We had trouble with the card we booked with. The supervisor allowed us to pay with cash."
Melissa from Montarel, QC CA rated Holiday Inn Express Boston 9 out of 10 on January 14, 2012
Clean, Comfortable and Courteous.
"The staff were very sincerely courteous and helpful. The sheets, bed and pillows were very comfortable, and I slept very well, something I am not apt to do in hotels."
Verified Guest from Mt. Veron, ME US rated Holiday Inn Express Boston 9 out of 10 on June 19, 2011
Verified Guest rated Holiday Inn Express Boston 10 out of 10 on November 18, 2010
Sabir from Baku, AZ rated Holiday Inn Express Boston 8 out of 10 on September 06, 2009
Rovshan from Baku, AZ rated Holiday Inn Express Boston 9 out of 10 on September 04, 2009
"Only problem was that we had a smoker's room and it smelled badly of smoke. My sister's room, too, which was worse. Our clothes smelled of smoke. My daughter asked where the smell of smoke came from, at her apartment. I thought we had a non-smoker's room but couldn't remember if I ordered it or not. Otherwise, everything was OK, it was close to where we had to go, morning breakfast was good and the hotel was clean except for that smoke smell."
Verified Guest from Cornwall, NY US rated Holiday Inn Express Boston 8 out of 10 on November 09, 2003


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Holiday Inn Express Boston

  • Business Center
  • High-speed Internet
  • Fitness Room/Gym
  • Parking
  • Airport shuttle
  • Concierge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Multilingual Staff
  • Safe-Deposit Box
  • Cable / Satellite TV
  • In Room Movies
  • Connecting Rooms
  • Bath / Hot Tub
  • Meeting Rooms
  • Hair Dryer
  • TV
  • Laundry service
  • Photocopier
  • Internet Connection (wireless)
  • En suite
  • Private Bathroom
  • Private Toilet
  • Designated Smoking Area
  • Self Laundry

User Contributed Info

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Category Accommodation and Food Services
Friday Closing Time 24:00
Friday Opening Time 00:00
General Property Info 24 hr Service
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 00:00
Neighbourhood Ashmont
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Place Status Open at this location
Postal Code 02125
Public Access Open to the General Public
Saturday Closing Time 24:00
Saturday Opening Time 00:00
Sunday Closing Time 24:00
Sunday Opening Time 00:00
Telephone (617) 288-3030
Thursday Closing Time 24:00
Thursday Opening Time 00:00
Tuesday Closing Time 24:00
Tuesday Opening Time 00:00
Wednesday Closing Time 24:00
Wednesday Opening Time 00:00

24 Hour Hotel Reservations call Toll Free 1-866-899-8039 from the USA or Canada
International Callers call Toll Free 00-800-86071350 or +1 210-507-5997 and mention Promo Code 6932
Published 09.01.2015
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