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DoubleTree Club by Hilton Hotel Boston Bayside

This is a 3 star hotel in Boston
240 Mount Vernon Street, Boston, MA, U.S.A.
Photo 1 - DoubleTree Club by Hilton Hotel Boston Bayside
Close to subway, great service, a few concerns with parking, food and Wi-Fi costs
  • Free airport shuttle
  • The hotel was praised for its proximity to public transport and the airport
  • Many guests were pleased with the level of customer service they received
  • Several lodgers enjoyed their clean and comfortable rooms
  • Some guests found the hotel's parking, Wi-Fi and food prices to be expensive
  • A few lodgers reported difficulty regulating their rooms' temperature
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Editor's Analysis

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Updated on Jul 12, 2013
Located about a 4-minute drive from Interstate 93 and a 4-minute walk from Boston's Old Harbor, the DoubleTree Club by Hilton Hotel Boston Bayside is geared towards business and vacation travellers who require a hotel with meeting/banquet space, a free airport shuttle and easy highway access.

This non-smoking hotel has over 197 air-conditioned guest rooms and suites, cable TV, a coffeemaker, a desk, an iron and ironing board and a hair dryer. Rooms with a separate bedroom, a microwave, a mini-fridge, a mini-bar and a dining table and chairs are also available. Some rooms have a sofabed.

Wi-Fi is available in guest rooms for an additional $12.95 per day. Pets are not permitted and the hotel is wheelchair accessible.

Hotel amenities include a business centre, meeting/banquet space, a lounge and an elevator. Guests can also use their room keys to access the nearby UMass Boston Beacon Fitness Centre at no charge.

Parking is an additional $12 per day. A complimentary shuttle service to Logan International (BOS) Airport, neighboring UMass Boston and downtown Boston, is also offered. The shuttle runs on a schedule between 5 am and 12 am. Please contact the hotel for full scheduling details. 

On-site dining is offered at Marketplace CafĂ© and Take Away, which serves breakfast, lunch and dinner daily.

The University of Massachusetts Boston is about a 10-minute walk southeast of the hotel, while Fenway Park is roughly a 15-minute drive or 42-minute subway ride northwest. JFK/UMass Subway Station can be found an 8-minute walk west, and Logan International Airport (BOS) is a 15-minute drive northward. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Wi-Fi $12.95/day, parking $12/day, pets not permitted, wheelchair accessible. (Call Date: July 6, 2013)
The Good
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's location, staff and rooms.

Many guests were pleased with the hotel's location. They described it as being close to public transit, a grocery store, the train station, highway access, the airport, JFK Library and The University of Massachusetts Boston. A few guests did mention they wished there were more restaurants in the area, however.

The hotel's staff were praised by numerous lodgers, who found them to be welcoming, professional and helpful with directions. One guest remarked, "The hotel staff went above and beyond with help in providing directions to our desired destinations to recommending when to arrive at certain attractions to engaging in real conversations".

Several reviewers enjoyed their accommodations at the hotel. They described their rooms as clean, spacious and quiet, with comfortable beds. It should be noted, however, that a few guests had complaints about their rooms (see below).

The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about extra costs and the rooms.

Some guests had complaints about the added costs they incurred during their time at the hotel. They cited the parking fee, Wi-Fi fee and high room rates, as well as the food prices, as deterring from the hotel's overall value. They were also disappointed there was no free breakfast offered.

While the majority of reviewers were pleased with their clean and comfortable beds, a few lodgers had complaints. They reported difficulty regulating the room temperature, as well as worn decor and furniture. guest reviews rated the hotel 4 out of 5 with an 86% recommendation rate from 727 reviews. guest reviews ranked the hotel #58 out of 77 Boston hotels with an average rating of 3.5 out of 5 from 457 reviews. guest reviews rated the hotel 7.9 out of 10 from 47 reviews.

The author called the hotel on July 6, 2013 to verify some information.

Guest Reviews

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122.61 USD - 0.00 USD DoubleTree Club by Hilton Hotel Boston Bayside
Out of 103 hotels
Guest Rating Explained
Rating: 6.8 / 10

No. of guest ratings: 3
No. of guest comments: 3
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #16 out of 103 hotels in Boston ranked by guests.
Guest Recommendations
"Excellent helpful & cheeful staff Free shuttle service to city centre"
Nicholas from Farnham, GB rated DoubleTree Club by Hilton Hotel Boston Bayside 9 out of 10 on August 27, 2006
Brian from Keen, NH US rated DoubleTree Club by Hilton Hotel Boston Bayside 7 out of 10 on July 27, 2005
"Found the sound proofing between rooms very poor - ie we were able to overhear all conversations so be careful what you say"
Thomas from Belfast, XB rated DoubleTree Club by Hilton Hotel Boston Bayside 8 out of 10 on October 27, 2003


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DoubleTree Club by Hilton Hotel Boston Bayside

  • Business Center
  • High-speed Internet
  • Fitness Room/Gym
  • Parking
  • Airport shuttle
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Conference Room(s)
  • Cable / Satellite TV
  • In Room Movies
  • Bath / Hot Tub
  • Coffee / Tea Maker
  • Hair Dryer
  • TV
  • Laundry service
  • Shops
  • Internet Connection (wireless)
  • En suite
  • Private Bathroom
  • Coffee Shop/Cafeteria
  • Luggage Storage
  • Designated Smoking Area
  • Shops in Hotel
  • Express Check-In/Check-Out

User Contributed Info

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Category Accommodation and Food Services
Friday Closing Time 24:00
Friday Opening Time 00:00
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 00:00
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Postal Code 02125
Saturday Closing Time 24:00
Saturday Opening Time 00:00
Sunday Closing Time 24:00
Sunday Opening Time 00:00
Thursday Closing Time 24:00
Thursday Opening Time 00:00
Tuesday Closing Time 24:00
Tuesday Opening Time 00:00
Wednesday Closing Time 24:00
Wednesday Opening Time 00:00

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