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DoubleTree by Hilton Hotel Boston - Downtown

This is a 3 star hotel in Boston
821 Washington Street, Boston, MA, U.S.A.
Photo 1 - DoubleTree by Hilton Hotel Boston - Downtown
a no frills hotel that is close to the subway, with a helpful staff, however some guests thought the amenities were too expensive
Pros 
  • Countless guests made positive mention of the staff
  • Many reviewers thought that the hotel's close proximity to the subway was very convenient
  • A decent amount of guests were satisfied with the value of the hotel
  • Several reviewers found that their room did not have any apparent issues
Cons 
  • A few reviewers felt that the hotel was in need of a small renovation
  • A significant number of guests found the amenities to be too expensive
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Editor's Analysis

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Updated on Oct 10, 2013
Overview
The DoubleTree by Hilton Hotel Boston - Downtown, situated in Boston, MA, is located 9 minutes away by car from Fenway Park.

At this hotel, guests are unable to smoke or bring pets into their room. There are 6 floors with 267 rooms.

Each room features amenities such as a desk, a clock radio, air conditioning, a hair dryer, daily housekeeping, a multi-line phone that has both voicemail and wake-up calls available, a flat screen cable HDTV with paid movies, HBO, and ESPN, climate control, a coffeemaker, an ironing board with an iron, available cribs and rollaway beds, toiletries, an ergonomic chair, and paid Wi-Fi.

At this hotel, guests have the option to purchase valet parking for their car at the rate of $43/day. Guests are also able to eat breakfast at the hotel, buy buying it at the on-site restaurant. Other Amenities that guests can enjoy during their stay include a bar, a fitness center, a cafe, a restaurant, and an indoor pool.

For any needs the guest may have, there is a 24 hour front desk, an ATM, event catering, a currency exchange, a laundry service with dry cleaning available, a staff capable of speaking multiple languages, audiovisual equipment, tour assistance, luggage storage, 5 conference rooms, a 24 hour business center, banquet facilities, concierge services, and a safe at the front desk. 

A few locations that a guest who is staying at the DoubleTree by Hilton Hotel Boston - Downtown may decide to visit include the City Center, which is 7 minutes away by car, the Quincy Market, which is 18 minutes away by car, Copley Square, which is 5 minutes away by car, the Museum of Science, which is 11 minutes away by car, the Back Bay, which is 6 minutes away by car, and the Boston Logan International Airport (BOS), which is 11 minutes away by car.(All transportation time estimates sourced from Google Maps)
The Good
What guests thought about their stay at the DoubleTree by Hilton Hotel Boston - Downtown, overall, was very good for the most part. Despite the occasional complaint, there were not many negative things that were agreed on by multiple reviewers.

Countless guests made positive mention of the staff. The staff was generally described as attentive, as well as capable and friendly.

Several reviewers found that their room did not have any apparent issues. These guests were satisfied with the condition their room was in, many mentioned that they would like to stay in the hotel again in the future.

Many reviewers thought that the hotel's close proximity to the subway was very convenient. They found that this provided a fast and easy way to access the area, in addition to this, guests also saw that many of their favorite points of interest are in walking distance.

A decent amount of guests were satisfied with the value of the hotel, their main reasoning for this was because of the location according to their reviews.


The Bad
There were not many complaints that many guests agreed on, but as stated above, they do exist for the DoubleTree by Hilton Hotel Boston-Downtown.

A few reviewers felt that the hotel was in need of a small renovation, specifically new paint in the rooms, or a carpet replacement.

A significant number of guests found the amenities to be too expensive, such as the restaurant, the breakfast  and the parking. They felt that the high price made these amenities inaccessible to them. 
Expedia.com guests rated this hotel 4.1 out of 5 and 92% of guests recommended it based on 815 reviews.

Hotels.com guests rated this hotel 4.1 out of 5 based on 649 reviews.

TripAdvisor.com ranked this hotel #65 of 77 Boston hotels, with an average rating of 3.5 out of 5 based on 670 reviews.

Guest Reviews

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151.04 USD - 0.00 USD DoubleTree by Hilton Hotel Boston - Downtown
Rating:
6.9
Fair
Ranking:
#14
Out of 103 hotels
Guest Rating Explained
Rating: 6.9 / 10

No. of guest ratings: 1
No. of guest comments: 1
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #14 out of 103 hotels in Boston ranked by guests.
Guest Recommendations
Philippe from St-lambert, QC CA rated DoubleTree by Hilton Hotel Boston - Downtown 10 out of 10 on July 08, 2006

Amenities

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DoubleTree by Hilton Hotel Boston - Downtown

  • Business Center
  • Room Service
  • Fitness Room/Gym
  • Parking
  • Valet Parking
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Conference Room(s)
  • Multilingual Staff
  • Cable / Satellite TV
  • Meeting Rooms
  • Hair Dryer
  • TV
  • Laundry service
  • Photocopier
  • Internet Connection (wireless)
  • En suite
  • Private Bathroom
  • Highchairs
  • Luggage Storage


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Published 09.01.2015
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