Located about a 6-minute walk from Boston's city centre and a 5-minute walk from Downtown Crossing Subway Station, the Club Quarters Boston is suitable for travellers who require a centrally located hotel with extended kitchen amenities and easy access to public transit.
This hotel has 178 air-conditioned guest rooms and suites, each offering free Wi-Fi, cable TV, a coffeemaker, a desk, an iPod docking station and a hair dryer. Rooms with a sitting area and sofabed and a kitchenette are also available, and the hotel is wheelchair accessible. Amenities available upon request include an air purifier, extra towels, sound machines, special pillows, iPads and exercise/yoga equipment.
The hotel also offers a fitness centre, meeting/conference facilities, a business centre, a common area (with complimentary coffee, tea, snacks, magazines and games), free bottled water and guest laundry. Public self-parking is available nearby for $25 per night and pets are not permitted.
Elephant and Castle is on site and offers breakfast, lunch and dinner daily. Room service is available.
Orpheum Theatre is about an 8-minute walk west of the hotel, while Faneuil Hall Marketplace is a 7-minute walk northward. Suffolk University is roughly a 6-minute walk northwest, and Logan International Airport (BOS) is about a 25-minute trip via public transit from the hotel. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, off-site self-parking $25, pets not permitted, wheelchair accessible. (Call Date: August 2, 2013)
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's location, staff and rooms.
The hotel's location was praised by many reviewers, who found it close to public transit, restaurants, shopping, attractions and Boston's business district.
Numerous guests were pleased with the level of customer service they received during their stay, characterizing them as friendly, attentive and professional.
Several lodgers enjoyed the hotel's accommodations. They described their rooms as clean, spacious, well maintained and well equipped, with comfortable beds. A few guests had complaints about their rooms, however (see below).
While the majority of reviews consulted for this analysis were positive, there were a few complaints about the rooms and the cost.
Although the majority of reviewers were pleased with their clean and well-maintained rooms, a few guests had complaints. They reported small-sized rooms and bathrooms, some street noise and no bathtubs (only showers).
A few lodgers had complaints about the hotel's costs. They found the parking and rates to be overpriced, and also felt a free breakfast should have been included in the room cost.
Expedia.ca guest reviews rated the hotel 4.3 out of 5 with a 94% recommendation rate from 2,541 reviews.
TripAdvisor.com guest reviews ranked the hotel #33 of 77 Boston hotels with an average rating of 4 out of 5 from 741 reviews.
Booking.com guest reviews rated the hotel 8.3 out of 10 from 376 reviews.
The author called the hotel on August 2, 2013 to verify some information.