OverviewLocated about a 3-minute drive from New Orleans' city centre and the nearest Route 90 on-ramp, the SpringHill Suites New Orleans Convention Center is suitable for business or vacation travellers who prefer a hotel with meeting/banquet space, a free breakfast and easy highway access.
Each of this smoke-free hotel's guest rooms offers air conditioning, free Wi-Fi, cable TV, a sitting area with a sofabed, a wet bar, a mini-fridge, a microwave, a coffeemaker, a desk, an iron and ironing board and a hair dryer. The hotel is wheelchair accessible and pets are not permitted.
Hotel amenities include an outdoor pool, a hot tub, a fitness centre, 3,700 square feet of meeting/banquet space, a business centre, guest laundry, a sundry shop and a free breakfast. Parking is an additional $25 per day.
Ernest N. Morial Convention Center is roughly a 3-minute walk from the hotel, while the Shops at Canal Place can be found 11 minutes away on foot. The Julia Street Cruise Terminal is about a 4-minute drive away and Louis Armstrong New Orleans International Airport (MSY) is a 21-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, parking $25/day, no pets, wheelchair accessible. (Call Date: January 2, 2014)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's location, staff, rooms and breakfast.
The hotel's location was praised by many lodgers. They found it close to restaurants, shopping, highway access, the French Quarter, the Warehouse District, Julia Street Cruise Terminal, Ernest N. Morial Convention Center and public transit.
Numerous reviewers were pleased with the level of customer service they received during their stay. They characterized the staff as friendly, attentive and helpful with restaurant suggestions.
Several guests enjoyed their accommodations at the hotel. They described their rooms as clean, quiet, spacious, modern and well equipped, with comfortable beds.
The hotel's breakfast was complimented by several travellers. They described it as plentiful, amazing and frequently replenished, with a good variety of hot and cold items.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the parking and noise transfer.
Some guests complained about the hotel's parking. They found it expensive and also reported not being able to find a spot on nights when the hotel was busy. Although parking is also available across the street from the hotel, these guests felt inconvenienced.
A few guests complained about noise disturbances during their stay. They reported noise late at night from a nearby nightclub, as well as noisy in-room air conditioning.
Expedia.ca guest reviews rated the hotel 4.2 out of 5 with a 92% recommendation rate from 377 reviews.
Booking.com guest reviews rated the hotel 8.5 out of 10 from 137 reviews.
TripAdvisor.com guest reviews ranked the hotel #89 of 150 New Orleans hotels with an average rating of 4 out of 5 from 82 reviews.
The author called the hotel on January 2, 2014 to verify some information.
