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New Orleans Marriott

This is a 3 star hotel in New Orleans
555 Canal Street, New Orleans, LA, U.S.A.
Photo 1 - New Orleans Marriott
Great tourist location, friendly staff, on-site dining
  • The hotel was praised by numerous guests for its central location and proximity to restaurants, shopping and attractions
  • Many reviewers praised the hotel's efficient and friendly staff
  • Several lodgers enjoyed their clean and well-equipped rooms
  • Some guests were disappointed with the hotel's rates and extra charges for Wi-Fi and parking
  • The hotel rooms were found to be small and worn according to some lodgers
  • Noise transfer was reported by a few reviewers
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Editor's Analysis

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Updated on May 31, 2013
Located in New Orleans' French Quarter and about a 3-minute drive from Interstate 10, the New Orleans Marriott is suitable for travellers who prefer a centrally located hotel with easy highway access and on-site dining.

This hotel has 1,329 air-conditioned guest rooms and suites, each offering one king or two queen beds, cable TV, a coffeemaker, a desk, a hair dryer and an iron and ironing board. Standard rooms offer one king or two double beds, while rooms with a separate bedroom, a dining area, a wet bar and two bathrooms area also available. Wi-Fi is an additional $14.95 per day, and the hotel is wheelchair accessible.

Hotel amenities include a heated outdoor pool, fitness facilities, meeting/conference space, a business centre and vending machines. On-site dining is available at 5 Fifty 5 (serving breakfast, lunch and dinner daily), 55 Fahrenheit (serving lunch and dinner daily), and Starbucks, which serves breakfast and lunch daily.

Parking is $33 per day and p
ets are not permitted.

Public transit access is less than a 1-minute walk from the hotel. The Audubon Aquarium of the Americas is about a 7-minute walk southeast, while Jackson Square can be found roughly a 3-minute drive away. The Shops at Canal Place are a 4-minute walk away, and Louis Armstrong New Orleans International Airport (MSY) is approximately a 25-minute drive from the hotel. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Wi-Fi $14.95/night, parking $33/day, pets not permitted, wheelchair accessible. (Call Date: May 30, 2013)
The Good
The majority of the reviews sourced for this analysis were positive, with praise going to the hotel's location, staff and rooms.

The hotel's location was praised by numerous reviewers, who found it to be close to downtown, St. Louis Cathedral, Bourbon St., bars, restaurants, Cafe du Monde, House of Blues, a casino and Jackson Square. One guest stated, "This is a perfect location that is very close to the trolley stops, many restaurants, shopping and the French Quarter. Also, it is only a short walk to Jackson Square and the Riverwalk area".

Many guests complimented the hotel's staff, characterizing them as efficient, friendly, helpful and professional. One reviewer remarked the staff were always willing to help give directions and respond to requests. 

Several lodgers enjoyed the hotel's accommodations. They described their rooms as clean, quiet and well equipped, with great river views and comfortable beds. It should be noted, however, that a few guests had complaints about their rooms (see below).

The Bad
While the majority of reviews consulted for this analysis were positive, there were some common complaints about the prices, the rooms and noise transfer.

Several reviewers were disappointed with the hotel's prices. They described the room rates as overpriced, and also felt the additional Wi-Fi fee, parking fee and cost for breakfast were much too expensive.

While the majority of guests found their rooms to be clean and well equipped, a few lodgers had complaints about their accommodations. They reported small rooms, worn decor and musty odours.

Noise transfer was mentioned by a few reviewers. They reported a lot of noise in rooms located near the elevators and recommended guests book rooms away from them. Noise from guests in adjacent rooms was also reported by a couple guests. guest reviews rated the hotel 4.3 out of 5 with a 91% recommendation rate from 845 reviews. guest reviews rated the hotel 8.4 out of 10 from 128 reviews. guest reviews ranked the hotel #80 out of 150 New Orleans hotels with an average rating of 3.5 out of 5 from 1,252 reviews.

The author called the hotel on May 30, 2013 to verify some information.

Guest Reviews

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130.80 USD - 0.00 USD New Orleans Marriott
Very Good
Out of 162 hotels
Guest Rating Explained
Rating: 8.2 / 10

No. of guest ratings: 6
No. of guest comments: 6
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #1 out of 162 hotels in New Orleans ranked by guests.
Guest Recommendations
Verified Guest from Tarpon Springs, FL US rated New Orleans Marriott 8 out of 10 on April 20, 2014
"Got some great information from Bell Captain "Joe". He went out of his way to make our stay memorable."
Charles from Herndon, VA US rated New Orleans Marriott 9 out of 10 on April 03, 2011
Completely satisfied and deeply grateful!
"We had a corner room on the 33rd floor with a view of the Mississippi River and New Orleans at night. Absolutely beautiful! Everyone was friendly, efficient, and offered marvelous service. The proximity to the French Quarter was an additional blessing. Thank you for every consideration on our behalf."
Virginia from Fort Cornnel, CO US rated New Orleans Marriott 10 out of 10 on January 15, 2011
"We were led to believe that the parking fee would be $20 plus tax for our three night stay. We had to pay $20 a day which was deceptive and a bit overboard for guests."
Paula from Dahlonege, GA US rated New Orleans Marriott 9 out of 10 on December 28, 2003
Joe from Birmingham, AL US rated New Orleans Marriott 8 out of 10 on November 27, 2003
Tom from Pensacola, FL US rated New Orleans Marriott 9 out of 10 on November 01, 2003


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New Orleans Marriott

  • Business Center
  • Room Service
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Valet Parking
  • Elevator / Lift
  • 24 Hour Reception
  • Air Conditioned
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Safe-Deposit Box
  • Cable / Satellite TV
  • Wake-up Service
  • Meeting Rooms
  • Hair Dryer
  • TV
  • Laundry service
  • Casino
  • Photocopier
  • Spa & Wellness Centre
  • En suite
  • Private Bathroom
  • Private Toilet
  • Luggage Storage
  • Vending Machines

User Contributed Info

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Category Accommodation and Food Services
Fax 504-523-6755
Friday Closing Time 24:00
Friday Opening Time 0:00
General Property Info 24 hr Service
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 0:00
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Place Status Open at this location
Public Access Open to the General Public
Saturday Closing Time 24:00
Saturday Opening Time 0:00
Sunday Closing Time 24:00
Sunday Opening Time 0:00
Thursday Closing Time 24:00
Thursday Opening Time 0:00
Tuesday Closing Time 24:00
Tuesday Opening Time 0:00
Wednesday Closing Time 24:00
Wednesday Opening Time 0:00

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Published 09.01.2015
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