Overview
Located in New Orleans' French Quarter and about a 3-minute drive from Interstate 10, the New Orleans Marriott is suitable for travellers who prefer a centrally located hotel with easy highway access and on-site dining.
This hotel has 1,329 air-conditioned guest rooms and suites, each offering one king or two queen beds, cable TV, a coffeemaker, a desk, a hair dryer and an iron and ironing board. Standard rooms offer one king or two double beds, while rooms with a separate bedroom, a dining area, a wet bar and two bathrooms area also available. Wi-Fi is an additional $14.95 per day, and the hotel is wheelchair accessible.
Hotel amenities include a heated outdoor pool, fitness facilities, meeting/conference space, a business centre and vending machines. On-site dining is available at 5 Fifty 5 (serving breakfast, lunch and dinner daily), 55 Fahrenheit (serving lunch and dinner daily), and Starbucks, which serves breakfast and lunch daily.
Parking is $33 per day and pets are not permitted.
Public transit access is less than a 1-minute walk from the hotel. The Audubon Aquarium of the Americas is about a 7-minute walk southeast, while Jackson Square can be found roughly a 3-minute drive away. The Shops at Canal Place are a 4-minute walk away, and Louis Armstrong New Orleans International Airport (MSY) is approximately a 25-minute drive from the hotel. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Wi-Fi $14.95/night, parking $33/day, pets not permitted, wheelchair accessible. (Call Date: May 30, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with praise going to the hotel's location, staff and rooms.
The hotel's location was praised by numerous reviewers, who found it to be close to downtown, St. Louis Cathedral, Bourbon St., bars, restaurants, Cafe du Monde, House of Blues, a casino and Jackson Square. One guest stated, "This is a perfect location that is very close to the trolley stops, many restaurants, shopping and the French Quarter. Also, it is only a short walk to Jackson Square and the Riverwalk area".
Many guests complimented the hotel's staff, characterizing them as efficient, friendly, helpful and professional. One reviewer remarked the staff were always willing to help give directions and respond to requests.
Several lodgers enjoyed the hotel's accommodations. They described their rooms as clean, quiet and well equipped, with great river views and comfortable beds. It should be noted, however, that a few guests had complaints about their rooms (see below).
The Bad
While the majority of reviews consulted for this analysis were positive, there were some common complaints about the prices, the rooms and noise transfer.
Several reviewers were disappointed with the hotel's prices. They described the room rates as overpriced, and also felt the additional Wi-Fi fee, parking fee and cost for breakfast were much too expensive.
While the majority of guests found their rooms to be clean and well equipped, a few lodgers had complaints about their accommodations. They reported small rooms, worn decor and musty odours.
Noise transfer was mentioned by a few reviewers. They reported a lot of noise in rooms located near the elevators and recommended guests book rooms away from them. Noise from guests in adjacent rooms was also reported by a couple guests.
Expedia.com guest reviews rated the hotel 4.3 out of 5 with a 91% recommendation rate from 845 reviews.
Booking.com guest reviews rated the hotel 8.4 out of 10 from 128 reviews.
TripAdvisor.com guest reviews ranked the hotel #80 out of 150 New Orleans hotels with an average rating of 3.5 out of 5 from 1,252 reviews.
The author called the hotel on May 30, 2013 to verify some information.
