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Hotel New Orleans Downtown

This is a 4 star hotel in New Orleans
333 Poydras Street, New Orleans, LA, U.S.A.
Photo 1 - Hotel New Orleans Downtown
Great staff, close to attractions, some concerns with dated room decor
  • Many guests praised the informative and friendly staff
  • The hotel was praised for its proximity to the French Quarter, public transit and Harrah's Casino
  • Several reviewers enjoyed their quiet and modern rooms
  • Some guests reported dated decor and small-sized rooms
  • The hotel's costs for Wi-Fi and parking were deemed expensive by a few reviewers
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Editor's Analysis

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Updated on Sep 10, 2013
Located about a 4-minute drive from the nearest Interstate 10 on-ramp in New Orlean's city centre, W New Orleans is geared towards business or leisure travellers who require a centrally located hotel with easy highway access, on-site dining and an outdoor pool.

Each air-conditioned guest room is equipped with cable TV, a CD/DVD player, a mini-bar, a coffeemaker, a desk, a safety deposit box, a hair dryer, an iron and ironing board and a bathrobe and slippers for each guest. Rooms with a separate bedroom, a living room, a dining table and an additional bathroom are available and the hotel is wheelchair accessible. In-room Wi-Fi is available for $14.95 per 24 hours.

Hotel amenities include an outdoor rooftop pool, meeting/banquet facilities, a business centre, a bar and laundry services. An area shuttle is also available to guests (please contact the hotel for details). Pets are permitted for $25 per pet, per day and parking is an additional $35 per night.

On-site dining is offered at Living Room Bar (serving light lunch and dinner daily) and Zoe, which is open daily for breakfast, lunch and dinner.

Harrah's Casino is located 1 minute away on foot, across the street from the hotel, while the Shops At Canal Place is 5 minutes away on foot. The French Quarter is roughly a 6-minute drive away and Louis Armstrong New Orleans International Airport (MSY) can be found about 20 minutes away by car. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Wi-Fi $14.95/day, parking $35/night, pets permitted for $25/pet/day, wheelchair accessible. (Call Date: September 1, 2013)
The Good
The majority of the reviews sourced for this analysis were positive, with praise going to the hotel's staff, location and rooms.

Numerous guests praised the hotel's staff, characterizing them as informative, friendly and accommodating. 

The hotel's location was enjoyed by many reviewers, who found it close to the French Quarter, the riverfront, restaurants, public transit, Harrah's Casino and Bourbon Street. One guest noted, "This property is very well located and within walking distance of restaurants, shops and some local attractions".

Several lodgers were pleased with the hotel's accommodations. They described their rooms as clean, modern, quiet and well equipped, with comfortable beds and great views of the city and Mississippi River. It should be noted, however, that some reviewers had complaints about their lodgings (see below).

The Bad
While the majority of reviews consulted for this analysis were positive, there were some common complaints about the rooms and added charges.

Although several guests were pleased with their clean and modern rooms, some reviewers were disappointed with their accommodations. They reported worn decor and furniture, some cleaning issues, small-sized rooms, noise transfer from the street and cigarette odours in non-smoking rooms.

A few guests complained about the added costs they incurred during their stay, finding the parking fees, Wi-Fi charge, room rates and cost of food to be expensive and overpriced. One lodger stated, "The only negative: from snacks to in-room entertainment, the W has the penchant to surcharge every single little thing, which gets tiring". guest reviews ranked the hotel #93 of 149 New Orleans hotels with an average rating of 3.5 out of 5 from 980 reviews. guest reviews rated the hotel 4 out of 5 with an 81% recommendation rate from 662 reviews. guest reviews rated the hotel 7.7 out of 10 from 16 reviews.

The author called the hotel on September 1, 2013 to verify some information.

Guest Reviews

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148.75 USD - 0.00 USD Hotel New Orleans Downtown
Out of 162 hotels
Guest Rating Explained
Rating: 7.2 / 10

No. of guest ratings: 2
No. of guest comments: 2
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #5 out of 162 hotels in New Orleans ranked by guests.
Guest Recommendations
Colleen from Baton Rouge, LA US rated Hotel New Orleans Downtown 10 out of 10 on August 29, 2004
"Neat, funky hotel with great gathering spaces in the lobby area. Beds, pillows, and linens extremely comfortable. Good location in between convention center and French Quarter."
Karyn from Fairfield, CT US rated Hotel New Orleans Downtown 9 out of 10 on November 12, 2003


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Hotel New Orleans Downtown

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Pet Friendly
  • Concierge
  • Valet Parking
  • Tour Desk
  • Massage / Beauty Centre
  • 24 Hour Reception
  • Dry Cleaning
  • Non-Smoking Rooms
  • Golf Course
  • Conference Room(s)
  • Safe-Deposit Box
  • Porters
  • Wake-up Service
  • Meeting Rooms
  • Hair Dryer
  • CD Player
  • DVD Player
  • Laundry service
  • Casino
  • Nightclubs
  • Massage
  • Spa & Wellness Centre
  • Internet Connection (wireless)
  • Bathrobes
  • En suite
  • Private Bathroom
  • Luggage Storage

User Contributed Info

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Category Accommodation and Food Services
Friday Closing Time 24:00
Friday Opening Time 0:00
General Property Info 24 hr Service
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 0:00
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Place Status Open at this location
Public Access Open to the General Public
Saturday Closing Time 24:00
Saturday Opening Time 0:00
Sunday Closing Time 24:00
Sunday Opening Time 0:00
Thursday Closing Time 24:00
Thursday Opening Time 0:00
Tuesday Closing Time 24:00
Tuesday Opening Time 0:00
Wednesday Closing Time 24:00
Wednesday Opening Time 0:00

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