OverviewLocated about a 7-minute drive from Lafayette's city centre and a 3-minute drive from Highway 90, the Hilton Lafayette is suitable for business or vacation travellers who prefer a centrally located hotel with meeting/banquet space, on-site dining and easy highway access.
Each of the hotel's air-conditioned guest rooms and suites comes equipped with free Wi-Fi, cable TV, a coffeemaker, a desk, an iron and ironing board and a hair dryer. Rooms with a separate bedroom, a living area with a sofabed, a jetted tub, a mini-fridge, a microwave and a wet bar are also available, as are wheelchair-accessible rooms.
Hotel amenities include an outdoor pool, a fitness centre, a pool table, 22,000 square feet of meeting space, a business centre, laundry services, free parking and on-site dining at Alexander's (serving breakfast, lunch and dinner), and Maximilian's, which serves dinner daily. Pets are permitted for an additional $50 per pet, per stay.
A free area shuttle is also offered (please contact the hotel for details).
The Cajundome is about a 7-minute drive from the hotel, while South College Shopping Center can be found 5 minutes away by car. The University of Louisiana at Lafayette is a 4-minute drive away and Lafayette Regional Airport (LFT) is roughly a 6-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets $50/pet/stay, wheelchair accessible. (Call Date: September 28, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with praise going to the hotel's staff, rooms and food.
Many guests praised the hotel's staff, characterizing them as professional, attentive and courteous. They were said to have provided an efficient check-in service. One patron remarked, "The staff really made us feel special as we celebrated our anniversary. They were very attentive and considerate. All of our questions were answered and treated as important".
The hotel's accommodations were enjoyed by numerous reviewers. They described their rooms as clean, quiet and spacious, with comfortable beds, good water pressure, fast Wi-Fi and nice views of the Vermilion River. A few guests did have complaints about their rooms, however (see below).
Several lodgers were impressed with the hotel's food, which they described as excellent, very good and delicious.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the rooms and noise transfer.
Although the majority of guests were pleased with their spacious and comfortable rooms, a few lodgers had complaints. The reported dated and worn decor and some cleaning issues.
A few reviewers complained of noise disturbances during their stay. They reported noise from guests in adjacent rooms, the hallways and the pool area, and also complained of noise in rooms located near the elevators.
Expedia.ca guest reviews rated the hotel 4.1 out of 5 with an 89% recommendation rate from 324 reviews.
TripAdvisor.com guest reviews ranked the hotel #16 of 46 Lafayette hotels with an average rating of 3.5 out of 5 from 276 reviews.
Booking.com guest reviews rated the hotel 7.8 out of 10 from 15 reviews
The author called the hotel on September 28, 2013 to verify some information.
