OverviewThe Holiday Inn Louisville Southwest, situated in Louisville, KY, is located 9 minutes away by car from the Kentucky Derby Museum.
This hotel does not allow smoking, but pets are welcome for a fee of $25 per night. There are six floors with 169 rooms.
Each room has both free wireless and wired Internet access, TV with premium channels and paid movies, an ironing board with an iron, a hair dryer, air conditioning, room service, a video-game console, a phone, a coffeemaker, daily housekeeping and a clock radio. Rooms offer either one or two double beds or a king bed. Refrigerators and microwaves must be requested.
In the Holiday Inn Louisville Southwest, parking on site is free. Also available on site is a restaurant, gift shops, a bar, a 24-hour fitness facility and an indoor pool. The on-site restaurant serves breakfast and dinner only, from 6 am to 10 am and from 5 pm to 10 pm. It serves American cuisine and includes a bar with TVs. Children 12 and under eat free with a paying adult.
For the guests' needs, there is a 24-hour front desk, a concierge desk, a limo service, guest laundry facilities, laundry facilities, a staff capable of speaking multiple languages, a business centre, business services and a bellhop.
Areas that guests may want to visit include the Kentucky Derby Fair and Exposition Center, Churchill Downs and Cardinal Stadium, which are all about 8 or 9 minutes away by car. Iroquois Park is 13 minutes away by car, while The Muhammad Ali Center is 16 minutes away by car.
Louisville International Airport (SDF) is 7 minutes away by car.(All transportation time estimates sourced from Google Maps)
The GoodDespite some of the complaints, the majority of guests who stayed at the Holiday Inn Louisville Southwest described mostly positive experiences in the guest reviews sourced for this editorial.
Many guests left this hotel feeling positive towards the staff. The majority of these compliments were about the level of quality of the staff at the front desk.
Many liked the location of the Holiday Inn Louisville Southwest, as it is less than 10 minutes away by car from the airport, and not very far from many other tourist attractions.
A significant number of guests felt comfortable and clean while staying in their rooms. Guests also enjoyed some of the recreational areas, like the bar.
The Bad
Although there were many compliments among guest reviews sourced for this article, and most reviewers described positive experiences overall, there were also a significant number of complaints from guests who stayed at the Holiday Inn Louisville Southwest.
Some guests felt that the overall quality of this hotel was sub-par when compared to other Holiday Inns, as some guests were dissatisfied with the level of cleanliness of the Holiday Inn Louisville Southwest.
Many guests mentioned that they did not feel safe in the parking lot of this hotel. They described it as having people loitering at all hours, and one guest reported that his vehicle was stolen during his stay.
Some guests reported that the pool was very noisy and overcrowded. This stopped some from going into the pool. One guest reported that other guests often bring non-guests to the pool.