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Fern Valley Hotel and Conference Center

This is a 3 star hotel in Louisville
2715 Fern Valley Rd, Louisville, KY, U.S.A.
Photo 1 - Fern Valley Hotel and Conference Center
Good highway/airport locale, some concerns with worn rooms and disorganized staff
  • Free Wi-Fi, free parking
  • The hotel was praised for its proximity to Churchill Downs and the airport
  • Several reviewers were pleased with the hotel's reasonable rates
  • The hotel's pool was said to be well maintained and nice by some guests
  • Many reviewers reported broken fixtures and worn decor in their rooms
  • Some reviewers said that staff were disorganized and not very knowledgeable
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Editor's Analysis

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Updated on Jun 30, 2013
Located just east of Interstate 65 and about a 13-minute drive from Louisville's city centre, the Fern Valley Hotel and Conference Center is geared towards business and vacation travellers who require a hotel with easy highway access and an indoor pool.

This hotel has 401 air-conditioned guest rooms and suites, each offering free Wi-Fi, cable TV, a coffeemaker, a desk, an iron and ironing board and a hair dryer. Standard rooms offer two double beds or one king bed, while rooms with a seating area and a sofabed are also available. Wheelchair-accessible rooms are available upon request.

Hotel amenities include an indoor pool, a hot tub, fitness facilities, meeting/banquet space, a business centre, guest laundry, a games room, a playroom, a gift shop and free parking. Pets are permitted for an additional $35 per stay.

Atrium Cafe is located on site and serves breakfast, lunch and dinner. Infield Lounge is also on site and has billiards and a juke box. Room service is available in the morning and evening, but not between 1 pm and 5 pm.

Churchill Downs is roughly a 12-minute drive northwest of the hotel, while Jefferson Mall can be found 9 minutes away by car. The Kentucky Fair and Exposition Center is a 5-minute drive northward, the Kentucky Derby Museum is 11 minutes away by car, and Louisville International Airport (SDF) is a 6-minute drive northwest. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, pets permitted for $35/stay, wheelchair accessible. (Call Date: June 27, 2013)
The Good
Guest reviews sourced for this analysis showed positive responses to the hotel's location, rates and pool.

Numerous guests were pleased with the hotel's location. They found it to be close to the airport, shopping, restaurants, highway access, the Exposition Center and Churchill Downs.

The hotel's rates were praised by several reviews. They were described as reasonable, cheap, unbeatable and affordable.

Several lodgers enjoyed the hotel's indoor pool. They described it as nice, relaxing and well maintained, with a friendly pool attendant.

The Bad
Guest reviews showed negative comments towards the hotel's rooms and staff.

While the majority of guests described their rooms as clean, many lodgers complained about the hotel's accommodations. They reported plumbing issues, worn decor, old furniture, stained carpets, broken phones and TVs, cleaning issues and intermittent Wi-Fi signals.

Although some reviewers were pleased with the level of customer service they received, several guests found the hotel's service disappointing. They described the staff as rude, not very knowledgeable about the area or hotel facilities and disorganized when it came to honouring reservations. guest reviews rated the hotel 6 out of 10 from 41 reviews. guest reviews rated the hotel 2.9 out of 5 with a 62% recommendation rate from 244 reviews. guest reviews ranked the hotel #85 of 96 Louisville hotels with an average of 2.5 out of 5 from 89 reviews.

The author called the hotel on June 27, 2013 to verify some information.

Guest Reviews

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67.15 USD - 0.00 USD Fern Valley Hotel and Conference Center
Out of 91 hotels
Guest Rating Explained
Rating: 7.3 / 10

No. of guest ratings: 4
No. of guest comments: 4
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #3 out of 91 hotels in Louisville ranked by guests.
Guest Recommendations
Steven from Land O Lakes, FL US rated Fern Valley Hotel and Conference Center 7 out of 10 on August 12, 2010
Mauricio from Pindamonhangaba, BR rated Fern Valley Hotel and Conference Center 8 out of 10 on May 21, 2010
"This is close to where I use to live and I visit my girls in louisville since I had to move away, This is a great place to stay the beds are comfortable and the service is great. I slept in a couple of the days and they still came later and cleaned my room for me."
Richard from Davenport, FL US rated Fern Valley Hotel and Conference Center 10 out of 10 on May 28, 2006
"Our two children loved the holidome play area. They never complained once saying they were bored."
Tami from West Bend, WI US rated Fern Valley Hotel and Conference Center 9 out of 10 on December 31, 2005


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Fern Valley Hotel and Conference Center

  • Room Service
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Airport shuttle
  • Disabled Access
  • Elevator / Lift
  • 24 Hour Reception
  • Conference Room(s)
  • Safe-Deposit Box
  • Meeting Rooms
  • Shops
  • Disabled Accessible Rooms
  • Jacuzzi
  • Pool Indoor
  • Souvenirs/Gift Shop
  • Self Laundry

User Contributed Info

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Category Accommodation and Food Services
Fax (502) 966-4874
Friday Closing Time 24:00
Friday Opening Time 00:00
General Amenities Safe-deposit box (front desk) | Porter / Bellhop | Gift Shop / News Stand | Fitness Room | Laundry Service | Dry Cleaning Service
General Property Info 24 hr Service
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 00:00
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Place Status Open at this location
Public Access Open to the General Public
Saturday Closing Time 24:00
Saturday Opening Time 00:00
Sunday Closing Time 24:00
Sunday Opening Time 00:00
Thursday Closing Time 24:00
Thursday Opening Time 00:00
Tuesday Closing Time 24:00
Tuesday Opening Time 00:00
Wednesday Closing Time 24:00
Wednesday Opening Time 00:00

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