OverviewLocated about a 2-minute drive from Highway 146 in east Louisville, the Embassy Suites Hotel Louisville is suitable for business or vacation travellers who prefer a hotel with a free breakfast, extended kitchen amenities and easy highway access.
Each of the hotel's air-conditioned suites is equipped with free Wi-Fi, cable TV, a kitchenette, a coffeemaker, a separate bedroom, a living area with a sofabed, a desk, an iron and ironing board and a hair dryer. Some rooms also have a meeting table, and the hotel is wheelchair accessible.
Hotel amenities include an indoor pool, a hot tub, a fitness centre, meeting/banquet space, a business centre, a gift shop, laundry services, a free made-to-order breakfast and free parking. Atrium Cafe serves breakfast, lunch and dinner daily, and a free evening reception is also offered with snacks and beverages. Pets are permitted for an additional $50 per pet, per stay.
Oxmoor Center Mall is a 7-minute drive from the hotel, while downtown Louisville can be found about 20 minutes away by car. E.P. "Tom" Sawyer State Park is roughly a 10-minute drive from the hotel and Louisville International Airport (SDF) is a 20-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets permitted for $50/pet/stay, wheelchair accessible. (Call Date: September 5, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's breakfast, rooms and staff.
Numerous reviewers praised the hotel's breakfast, describing it as fantastic, excellent, fresh, nutritious and well stocked, with a great selection of hot and cold items. One guest noted, "The breakfast is amazing, cook[ed] to order food with a great area to sit and enjoy it".
The hotel's rooms were the source of many compliments by lodgers. They described their accommodations as clean, spacious, quiet, well equipped and nicely decorated, with comfortable beds and pillows.
Several guests were pleased with the level of customer service they received while at the hotel, characterizing the staff as friendly, helpful, efficient and attentive.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about noise transfer.
A few guests complained of noise transfer during their stay. They reported noisy in-room air-conditioning units, as well as noise from guests in the hallways, adjacent rooms and the hotel's atrium.
TripAdvisor.com guest reviews ranked the hotel #1 of 96 Louisville hotels with an average rating of 4.5 out of 5 from 395 reviews.
Expedia.ca guest reviews rated the hotel 4.8 out of 5 with a 99% recommendation rate from 152 reviews.
Hotels.com guest reviews rated the hotel 4.7 out of 5 from 103 reviews.
The author called the hotel on September 5, 2013 to verify some information.
