OverviewLocated just off Interstate 465 and about an 11-minute drive from Indianapolis's city centre, the Red Roof Inn Indianapolis - South is geared towards road travellers who require an economical and pet-friendly hotel with free Wi-Fi and easy highway access.
Each of this smoke-free hotel's air-conditioned guest rooms offers free Wi-Fi, cable TV, an in-room safe and a desk. Rooms with a coffeemaker, a mini-fridge and a microwave are also available, as are wheelchair-accessible rooms.
The hotel also offers free coffee in the lobby, free parking, vending machines, free long distance calls in the continental U.S. and free fax service (up to 10 pages). One pet per room is permitted free of charge.
The Indianapolis Motor Speedway is roughly a 21-minute drive away, while Emerson Shoppes Shopping Center can be found 2 minutes away by car. Lucas Oil Stadium is about a 9-minute drive from the hotel and Indianapolis International Airport (IND) is a 20-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, 1 pet/room stays free, wheelchair accessible. (Call Date: January 5, 2014)
The GoodGuest reviews consulted for this review showed positive responses towards the hotel's location, rates and staff.
The hotel's location was praised by numerous reviewers. They described it as easily accessible, as well as close to Lucas Oil Stadium, shopping, restaurants, highway access, Walmart, downtown Indianapolis and gas stations.
Many guests were pleased with the hotel's rates. They were described as affordable, reasonable, cheap and "worth the money".
Several travellers were pleased with level of customer service they received during their stay, characterizing the staff as accommodating, efficient, professional and friendly. One patron remarked, "All the people who work here, from the manager, desk clerks, maids, and maintenance man are always friendly and most helpful".
The Bad
Guest critiques sourced for this review showed negative responses towards the hotel's rooms.
Although the majority of reviewers described their rooms as clean, several lodgers reported dated decor, worn fixtures and furniture, no in-room hair dryers, uncomfortable beds, highway noise and inefficient air conditioning. Several reviewers also reported cigarette odours in their rooms, though the hotel is advertised a smoke-free property.
Expedia.ca guest reviews rated the hotel 3 out of 5 with an 83% recommendation rate from 225 reviews.
Hotels.com guest reviews rated the hotel 3 out of 5 from 216 reviews.
TripAdvisor.com guest reviews ranked the hotel #130 of 182 Indianapolis hotels with an average rating of 2.5 out of 5 from 51 reviews.
The author called the hotel on January 5, 2014 to verify some information.