OverviewLocated about a 10-minute walk from Indianapolis' city centre and a 4-minute drive from Indianapolis Amtrak, the Courtyard Indianapolis Downtown is geared towards travellers who prefer a centrally located hotel with on-site dining, an indoor pool and easy access to public transit.
Each of this smoke-free hotel's guest rooms and suites offers air conditioning, free Wi-Fi, cable TV, a desk, a mini-fridge, a coffeemaker, an iron and ironing board and a hair dryer. Rooms with a sitting area and sofabed and a separate bedroom are also available, as are wheelchair-accessible rooms.
Hotel amenities include an indoor pool, fitness facilities, a business centre, guest laundry, vending machines and on-site dining at The Bistro, which serves breakfast, lunch and dinner daily. Self-parking is an additional $23 per day and pets are not permitted.
The hotel is connected to both the Indiana Convention Center and Lucas Oil Stadium via sky bridge (about an 11-minute and 14-minute walks, respectively), while Circle Center offers shopping about 10 minutes away on foot. The Indianapolis Zoo is a 2-minute drive from the hotel and Indianapolis International Airport (IND) is roughly a 17-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, self-parking $23/day, no pets, wheelchair accessible. (Call Date: November 19, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's location, rooms and staff.
The hotel's location was praised by many lodgers. They found the hotel close to shopping, restaurants, White River State Park, Indianapolis Zoo, the Indiana Convention Center, Lucas Oil Stadium, Military Park, Circle Mall and Indiana State Museum.
Numerous reviewers enjoyed their accommodations at the hotel. They described their rooms as clean, modern, spacious, well equipped and well maintained, with fast Wi-Fi, great water pressure and comfortable beds.
Several guests were pleased with the level of customer service they received. They characterized the staff as friendly, efficient, accommodating and helpful with dining and sightseeing recommendations.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the hotel's value.
A few lodgers complained about the hotel's value. They found the added parking fee to be overpriced and also felt a free breakfast should have been included in the daily room rate.
Expedia.ca guest reviews rated the hotel 4.5 out of 5 with a 96% recommendation rate from 200 reviews.
TripAdvisor.com guest reviews ranked the hotel #10 of 183 Indianapolis hotels with an average rating of 4.5 out of 5 from 124 reviews.
Booking.com guest reviews rated the hotel 8.4 out of 10 from 31 reviews.
The author called the hotel on November 19, 2013 to verify some information.
