Toll-free Reservations 1-866-899-8039

Red Roof Inn Downtown Magnificent Mile Chicago

This is a 2 star hotel in Chicago
162 East Ontario Street, Chicago, IL, U.S.A.
Photo 1 - Red Roof Inn Downtown Magnificent Mile Chicago
Central location for walking and public transit, friendly staff and good rates
Pros 
  • Free Wi-Fi
  • The hotel was praised for its proximity to restaurants, shopping and Michigan Ave.
  • Many guests complimented the staff for their friendly and attentive service
  • The hotel was found to provide reasonable rates and good value according to several lodgers
Cons 
  • Noise disturbances were reported by some reviewers
  • Some guests reported worn decor and cleanliness issues
All photos on this page are provided to us and hosted by hotelscombined.com. Webscope and hotelstravel.com maintain no responsibility over the use or restrictions of these photos.
Check-in:
Check-out:
Rooms:
Adults:
Children:
Check Rates
Compare rates to other hotels in Chicago
(will open in a new window)

Editor's Analysis

Back to Top
Updated on May 31, 2013
Overview
Located about a 4-minute drive from Interstate 94, less than a 30-second walk from public transit access and one block from Chicago's Magnificent Mile, the Red Roof Inn Downtown Magnificent Mile Chicago is geared towards travellers who prefer a well-priced and centrally located hotel with easy access to public transit.

This non-smoking hotel has 195 air-conditioned guest rooms and suites, each offering free Wi-Fi, cable TV, a coffeemaker, a desk, a hair dryer and an iron and ironing board. Standard rooms offer one king or two double beds, while various rooms and suites offer additional amenities such as a mini-fridge, a microwave, a separate bedroom, a sitting area with a sofabed and 1.5 bathrooms.

The hotel also offers a business centre, free coffee in the lobby, vending machines and parking nearby for an additional $36 per day (valet parking is $44 per day). Wheelchair-accessible rooms are available upon request and small pets are permitted at no charge.

Coco Pazzo Cafe is adjacent to the hotel's lobby, and Starbucks is just across the street. The Shops at North Bridge are a 5-minute walk southwestward. Northwestern University can be found 3 minutes away on foot, and O'Hare International Airport (ORD) is about a 25-minute drive northwest of the hotel. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, parking nearby $36/day, valet parking $44/day, small pets permitted free of charge, wheelchair accessible. (Call Date: May 30, 2013)
The Good
The majority of the reviews sourced for this analysis were positive, with praise going to the hotel's location, staff and value.

The hotel's location was praised by numerous lodgers, who found it to be close to shopping, restaurants, Michigan Ave., Northwestern Hospital, Northwestern University, architectural landmarks and jazz clubs. 

Many reviewers complimented the hotel's staff, finding them to be attentive, knowledgeable, and friendly. 

Several guests found the hotel to provide good value, and described the rates as reasonable, inexpensive and affordable.

The hotel's rooms were also praised by several lodgers, who described them as clean, quiet, spacious and well equipped, with comfortable beds and good city views. It should be noted, however, that some guests had complaints about their rooms (see below).

The Bad
While the majority of reviews consulted for this analysis were positive, there were some common complaints about noise transfer and the rooms.

A few reviewers complained of traffic noise, particularly sirens late at night, as well as noise from guests in the hallways and adjacent rooms, and loud in-room air-conditioning units.

While the majority of guests were pleased with their comfortable and well-equipped rooms, some lodgers were disappointed with their accommodations. They reported cleaning issues, small rooms, worn decor and carpets and old TVs.
Expedia.ca guest reviews rated the hotel 3.1 out of 5 with an 68% recommendation rate from 1,051 reviews.

Hotels.com guest reviews rated the hotel 3.2 out of 5 from 671 reviews.

TripAdvisor.com guest reviews ranked the hotel #113 out of 164 Chicago hotels with an average rating of 3 out of 5 from 477 reviews.

The author called the hotel on May 30, 2013 to verify some information.

Guest Reviews

Back to Top
58.07 USD - 0.00 USD Red Roof Inn Downtown Magnificent Mile Chicago
Rating:
6.4
Fair
Ranking:
#54
Out of 178 hotels
Guest Rating Explained
Rating: 6.4 / 10

No. of guest ratings: 15
No. of guest comments: 15
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #54 out of 178 hotels in Chicago ranked by guests.
Guest Recommendations
Zahyra from Catano, PR US rated Red Roof Inn Downtown Magnificent Mile Chicago 5 out of 10 on November 08, 2011
Don't charge me an extra $50 for terrible valet service.
"Terrible valet service. If you could even call it service. I paid an 49 dollars to park my car @ this hotel overnight. upon arrival, I'm dropped off @ the valet stand. No one shows after I waited for about 10 minutes. I went to talk to the front desk & they didn't know where the valet was either. I wait another 10 minutes. Finally the front desk attendant (who was helpful) had to fill out the valet form with my help & take my keys himself. Upon departure we have the same story. This time a valet shows up after 5 or 6 minutes. I attempt to have him retrieve both mine & my girlfriends car. Where he gives us a "one second" sign with his hand & proceeds to walk across the street with his friend for 20 minutes. Meanwhile my girlfriend & I could've been gone from this lousy place."
Stefan from Springfield, IL US rated Red Roof Inn Downtown Magnificent Mile Chicago 5 out of 10 on October 17, 2010
Boma from Houston, TX US rated Red Roof Inn Downtown Magnificent Mile Chicago 8 out of 10 on August 12, 2010
Verified Guest from Chagrin Falls, OH US rated Red Roof Inn Downtown Magnificent Mile Chicago 10 out of 10 on August 11, 2010
Denise from Shelbyville, TN US rated Red Roof Inn Downtown Magnificent Mile Chicago 7 out of 10 on November 18, 2005
"Noted some Mold growing in the shower. Just a tiny bit in the creases between the tiles. I I know it wiil come off, as I tried to wipe it."
Verified Guest from Battle Creek, MI US rated Red Roof Inn Downtown Magnificent Mile Chicago 8 out of 10 on August 21, 2005
"staff was very friendly and accomodating"
Deirdre from Windsor, ON CA rated Red Roof Inn Downtown Magnificent Mile Chicago 8 out of 10 on July 25, 2005
"Building was slightly worse for wear but price and location were great. Service was OK, nothing to complain about but noone went out of thier way either. Location was very nice, 3 blocks from "L", a few blocks from Navy pier and the river front."
Verified Guest from Yampa, CO US rated Red Roof Inn Downtown Magnificent Mile Chicago 7 out of 10 on September 13, 2004
"The Red Roof in Chicago does NOT have a parking garage for guests staying at the hotel. Be prepared to either find your own parking ($18 or more) or pay $24 for overnight valet parking through the hotel."
Patrick from Columbia, MO US rated Red Roof Inn Downtown Magnificent Mile Chicago 8 out of 10 on June 20, 2004
Alan from London, GB rated Red Roof Inn Downtown Magnificent Mile Chicago 8 out of 10 on May 24, 2004
Mogens from Frederiksberg, DK rated Red Roof Inn Downtown Magnificent Mile Chicago 8 out of 10 on May 15, 2004
"Great value in the heart of the Chicago loop and a block from the "miracle mile""
Michael from Springfield, IL US rated Red Roof Inn Downtown Magnificent Mile Chicago 9 out of 10 on April 09, 2004
Lesley from Dewitt, MI US rated Red Roof Inn Downtown Magnificent Mile Chicago 8 out of 10 on January 01, 2004
Jodie from Arcadra, OH US rated Red Roof Inn Downtown Magnificent Mile Chicago 8 out of 10 on November 30, 2003
"Valeria is wonderful, a definite keeper."
Verified Guest from Rockford, IL US rated Red Roof Inn Downtown Magnificent Mile Chicago 8 out of 10 on November 27, 2003

Amenities

Back to Top

Red Roof Inn Downtown Magnificent Mile Chicago

  • Business Center
  • Fitness Room/Gym
  • Parking
  • Airport shuttle
  • Valet Parking
  • Elevator / Lift
  • 24 Hour Reception
  • Air Conditioned
  • Safe-Deposit Box
  • Cable / Satellite TV
  • Bath / Hot Tub
  • Hair Dryer
  • TV
  • Photocopier
  • Shower
  • En suite
  • Private Bathroom
  • Private Toilet
  • Luggage Storage
  • Vending Machines

User Contributed Info

Back to Top

Choose Chicago, and choose this great downtown location. Just 1 block east of Michigan Avenue, and the glittering Magnificent Mile with block upon block of fabulous shopping and dining. Red Roof Downtown Chicago is within an easy walking distance to attractions like the famous Navy Pier, Lakeshore Drive, Soldier Field, Boat Tours, Watertower Place, American Girl Place, House of Blues, The Chicago Art Institute, Marina City, the Redhead Piano Bar, and fun dining at the Hard Rock Cafe, Rock n Roll McDonalds, Ed Debevics, Chicago Chop House, Rock Bottom Restaurant, Pizzeria Uno, Grand Lux Cafe, and Lawrys Prime Rib, to name just a few. Steps away from bus lines, El train lines, and close to the Metra Train lines, you can easily reach points farther north and south, like Wrigley Field, US Cellular Field, and all the attractions in the Chicago suburbs. So convenient to Michigan Avenue shopping and major attractions in River North, the Theater District, and beyond. This location offers valet parking for $36 for standard vehicles for a 24-hour period with in and out privileges. The parking garage accepts passenger cars only. This hotel has a friendly staff ready to welcome you.

Category Accommodation and Food Services
Friday Closing Time 24:00
Friday Opening Time 00:00
General Amenities Safe-deposit box (front desk) | Fitness Room
General Property Info Cash Machine | Great for Children | Elevator/Lift | Security Guard | 24 hr Service | Air Conditioned
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 00:00
Number of Floors 16
Number of Rooms 195
Parking Paid | Lot | Valet
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Place Email i0281@redroof.com ?
Place Status Open at this location
Public Access Open to the General Public
Room Amenities Direct-dial phone
Room Details Non-smoking rooms
Room Entertainment Cable Television | Movies
Saturday Closing Time 24:00
Saturday Opening Time 00:00
Sunday Closing Time 24:00
Sunday Opening Time 00:00
Thursday Closing Time 24:00
Thursday Opening Time 00:00
Tuesday Closing Time 24:00
Tuesday Opening Time 00:00
Wednesday Closing Time 24:00
Wednesday Opening Time 00:00
WiFi Free


24 Hour Hotel Reservations call Toll Free 1-866-899-8039 from the USA or Canada
International Callers call Toll Free 00-800-86071350 or +1 210-507-5997 and mention Promo Code 6932
Published 09.01.2015
© Copyright 1994-2015 WebScope.
99 West Hawthorne Ave, Suite 420 Valley Stream, NY, US 11580 About Us | Privacy Policy