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Omni Chicago Hotel

This is a 4 star hotel in Chicago
676 North Michigan Avenue, Chicago, IL, U.S.A.
Photo 1 - Omni Chicago Hotel
Highly praised for proximity to shopping & restaurants and attentive service
  • Free town car service to destinations within a three-mile radius
  • Many guests found the location central for accessing shopping and restaurants on foot
  • The staff were frequently complimented for their friendly service
  • Several reviewers described the rooms as clean and comfortable
  • Several guests praised the food at the on-site restaurant
  • A couple of reviewers thought that this hotel offered good value for the money they spent
  • A couple of guests complained about additional fees for parking ($65 per day) and Wi-Fi ($9.94 per 24 hours)
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Editor's Analysis

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Updated on Jan 31, 2014
This property is situated among restaurants, shops, hotels and office buildings, along the "Magnificent Mile". Offering in-room wet bars, in-room massage, town car service and concierge service, this hotel is well suited for guests looking for luxurious downtown accommodations.

This hotel is 100% smoke free and all rooms include a flat screen TV with on-demand movies, a desk, wet bar, a coffeemaker, a mini-bar, bathrobes, a safe, a make-up mirror, an iron and ironing board, a hair dryer and individual climate control. Select rooms also include a DVD player and a sofabed.

Suites at this property provide more spacious accommodations and are also equipped with separate dining and living areas. Wheelchair-accessible units are available.

Wi-Fi is available in all public areas for free, while in-room Wi-Fi is $9.95 per 24 hours. Parking is available on site at an extra charge of $65 per 24 hours. This hotel provides free town car service to local destinations within a three-mile radius. The town car service operates on weekdays only from 7 am to 2:30 pm. Pets under 25 lbs are permitted in select rooms for an additional fee of $50 per stay.

The on-site 676 Restaurant and Bar serves breakfast, lunch and dinner, while 676 Lounge serves light meals and alcoholic beverages. Poolside service is available daily from 11 am to 8 pm and room service is available 24 hours.

Other on-site amenities include an indoor pool, two outdoor sun decks, a fitness centre, in-room massage service, free newspapers delivered to guest rooms, a 24-hour business centre, an ATM, concierge service, dry cleaning service, mail service and safe deposit boxes.

Public transit (the 'El' Train) is 7 minutes away on foot, while the financial district on Division Street, the Art Institute of Chicago (on Michigan Avenue) and the Chicago Sun-Times building are all about a 5-minute drive away, while the famous Willis Tower, a skyscraper with glass box lookouts, is 6 minutes away by car.

The Navy Pier area, which features restaurants, the Chicago Shakespeare Theatre and the Children's Museum, is 7 minutes away by car. Wrigley Field, home of Major League Baseball's Chicago Cubs, is also about 15 to 20 minutes away by car, while O'Hare International Airport (ORD) is a 30- to 40-minute drive away. (All walking and driving time estimates: Google Maps)
The Good
Among the reviews used for this analysis, many guests seemed impressed with their stay at this property. One reviewer said, "I have stayed in quite a few hotels in this area and this one sets the mark for service and quality of accommodations."

Many guests found the hotel centrally located for walking to shopping and restaurants along the "Magnificent Mile".

The staff were frequently complimented for their friendly and helpful service, while one reviewer thought that the staff provided "exceptional service. Concierge was extremely helpful."

Several reviewers described their rooms as clean and generally comfortable, while a couple of guests added that their rooms were well appointed and spacious.

The food at the on-site restaurant was praised by several guests and one reviewer noted, "extensive and tasty room service".

A couple of guests thought that the room rates were reasonable and that the hotel offered good value for the money they spent.

The Bad
There were very few concerns or complaints found for this hotel, among the reviews sourced for this editorial. However, a couple of guests complained that the parking fees ($65 per day) and charges for Wi-Fi ($9.95 per 24 hours) were too expensive. gave this hotel an average score of 4.6 out of 5, with 95% of 1,648 guests recommending the property. ranked this hotel #27 out of 166 hotels in Chicago, with an average score of 4.5 out of 5, from 1,401 reviews.

Guest Reviews

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138.86 USD - 0.00 USD Omni Chicago Hotel
Out of 178 hotels
Guest Rating Explained
Rating: 7.1 / 10

No. of guest ratings: 3
No. of guest comments: 3
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #15 out of 178 hotels in Chicago ranked by guests.
Guest Recommendations
"This was a surprise trip for my daughter's 17th birthday. I have to say that I was very pleased with the whole trip. I must mention one person however, Gil. He was the porter who brought our bags up to the room. My daughter wanted to see the Real World house and I had no idea where it was. Gil took the extra time to go on the computer, print a map and offer the hotel car to take us there. He was very impressive as was the rest of the staff. I plan on bringing the whole family next year."
Sara from Macomb, MI US rated Omni Chicago Hotel 9 out of 10 on December 18, 2005
Eric from Brownsburg, IN US rated Omni Chicago Hotel 9 out of 10 on February 08, 2004
"Probably the best placed hotel in Chicago, right on the Magnifent Mile. The bar and bar food was excellent. rooms could do with a little smartening up. Generally very good."
David from London, UZ rated Omni Chicago Hotel 9 out of 10 on November 19, 2003


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Omni Chicago Hotel

  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Parking
  • Swimming pool
  • Pet Friendly
  • Disabled Access
  • Concierge
  • Valet Parking
  • Massage / Beauty Centre
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Safe-Deposit Box
  • ATM / Cash Machine
  • Mini Bar
  • Cable / Satellite TV
  • Wake-up Service
  • Meeting Rooms
  • Hair Dryer
  • TV
  • Laundry service
  • Desk
  • Disabled Accessible Rooms
  • Jacuzzi
  • Massage
  • Spa & Wellness Centre
  • Internet Connection (wireless)
  • Bathrobes
  • Pool Indoor

User Contributed Info

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Located in the heart of the Magnificent Mile, the Omni Chicago Hotel is one of the  area's best-loved hotels and home to  Michigan Avenue's only all-suite luxury accommodations with plasma-screen televisions.  Every guest room exudes the lavish sophistication you expect from a four-diamond hotel.

While in Chicago be sure to take in all our local attractions including: shopping, parks, museums and music venues.  Dine at the highly acclaimed 676 Restaurant, explore the Art Institute of Chicago or take a stroll along the beautiful lakefront.  Or retreat to the comforts of one of the finest suites in Chicago.  

Planning a meeting or wedding in Chicago?  Hold your next function at the Omni Chicago Hotel to take advantage of our prime location and elegant facilities. For larger events at McCormick Place, the hotel is conveniently located less than 3 miles away.

Bed Amenities Premium bedding | Hypo-allergenic bedding available
Category Accommodation and Food Services
Fax (312) 266-3015
Friday Closing Time 24:00
Friday Opening Time 00:00
General Amenities Newspaper in Lobby | Porter / Bellhop | Tours / Ticket Assistance | Shoe Shine Service | Wedding Services | Fitness Room | Laundry Service | Concierge | Dry Cleaning Service
General Property Info Cash Machine | Elevator/Lift | Security Guard | 24 hr Service | Smoke-free property | Air Conditioned
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 00:00
Number of Floors 25
Number of Rooms 1999
Parking Valet | Garage
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Place Email ?
Place Status Open at this location
Postal Code 60611
Public Access Open to the General Public
Room Amenities Climate Control | Blackout drapes/curtains | Electronic/magnetic keys | Air Conditioning | Iron/Ironing Board | Complimentary Newspaper | Telephone | Voicemail | In room safe (laptop size)
Room Details Private Patio | Window opens | Non-smoking rooms
Room Entertainment Clock Radio | DVD Player | Cable Television | CD Player | Movies
Saturday Closing Time 24:00
Saturday Opening Time 00:00
Sunday Closing Time 24:00
Sunday Opening Time 00:00
Telephone (312) 944-6664
Thursday Closing Time 24:00
Thursday Opening Time 00:00
Tuesday Closing Time 24:00
Tuesday Opening Time 00:00
Wednesday Closing Time 24:00
Wednesday Opening Time 00:00

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Published 09.01.2015
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