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Hilton Suites Chicago Magnificent Mile

This is a 4 star hotel in Chicago
198 East Delaware Place, Chicago, IL, U.S.A.
Photo 1 - Hilton Suites Chicago Magnificent Mile
All-suite hotel 1 block from Michigan Ave, on-site restaurants and pool area
  • Free breakfast and evening hors d'oeuvres for guests staying on the Executive Level
  • Many guests described their rooms as clean
  • Many reviewers found the location ideal for accessing attractions, shopping and restaurants in the downtown area
  • The staff were frequently complimented for their friendly service
  • Several guests praised the food at the on-site restaurants
  • A few reviewers enjoyed the on-site pool and hot tub
  • A couple of guests thought that the additional fees for Wi-Fi ($12.95 per day) and parking ($35 for self-parking or $56 for valet parking) were expensive
  • A couple of reviewers thought that their in-room carpeting was in need of cleaning
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Editor's Analysis

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Updated on May 14, 2013
This all-suite property is situated one block (a 3-minute walk) from the John Hancock building, shopping and restaurants on Michigan Avenue (or the "Magnificent Mile"). The hotel is also about a 3-minute walk from Lakeshore Drive. Offering suites with work desks, remote printing and a business centre, this property is well suited for business travellers.

Both smoking and non-smoking rooms are available, and there are nine handicap-accessible rooms available. All suites include a 42" flat screen TV with pay-per-view movies, a living room area with a sofabed and arm chair, a coffeemaker, a mini-fridge, a microwave, a sink, blackout curtains, an iron and ironing board, a hair dryer, a work desk with desk-level electrical outlets, remote printing access and individual climate control. Suites are furnished with one king bed or two double beds.

A hospitality suite, which also includes a conference room area, and a presidential suite are also offered. The presidential suite features more spacious accommodations, a jetted tub, views of Lake Michigan, a kitchen and a dining area.

Executive rooms are suites located on the Executive Level and guests staying in these rooms are afforded access to the Executive Lounge, which offers a complimentary breakfast, evening hors d'oeuvres and a cash bar.

Free Wi-Fi is available in common areas of the hotel, while in-room Wi-Fi service is available for a daily fee of $12.95. Parking is available on site for an additional fee of $35 per day, while valet parking is available for $56 per day. Pets are permitted for an additional fee of $75 per stay.

There are two on-site restaurants. Local Chicago serves breakfast, lunch and dinner, while Masaki, specializing in authentic Japanese cuisine, serves lunch and dinner Monday through Thursday and dinner only on Friday, Saturday and Sunday. Room service is also available.

Other on-site amenities include a fitness centre, an indoor pool, a business centre, an ATM, baggage storage, a concierge desk, a gift shop, dry cleaning service, a news stand/convenience store and safe deposit boxes.

Public transit can be accessed within a 1-minute walk. The financial district on Division Street is about a 5-minute drive away, while the Navy Pier area, which features restaurants, the Chicago Shakespeare Theatre and the Children's Museum, is 8 minutes away by car. The Chicago Sun-Times building is a 9-minute drive away, while the Art Institute of Chicago (on Michigan Avenue) is 10 minutes away by car. 

The City Centre area, including the famous Willis Tower, a skyscraper with glass box lookout, is a 15-minute drive away. Wrigley Field, home of Major League Baseball's Chicago Cubs, is also about 15 minutes away by car, while O'Hare International Airport is a 30- to 40-minute drive away. (All walking and driving time estimates: Google Maps)

Verified by a front desk agent on May 14, 2013: Pet policy.
The Good
Many guests described enjoyable stays at this hotel among the reviews used for this analysis. The location seemed to be the highlight for many reviewers, who described having easy access to shopping and restaurants on Michigan Avenue, city attractions and the lakefront area.

Many guests described their rooms as clean, while several reviewers agreed that their rooms were well appointed, generally comfortable and spacious. A couple of reviewers thought that their rooms were well equipped with amenities, including flat screen TVs.

The staff were frequently complimented and guests described the reviewers as friendly and helpful. One reviewer found the service to be pleasant and efficient.

However, there were a few complaints about room cleanliness and the staff (see below).

Several guests described enjoyable meals and attentive staff at the on-site restaurant, while a few other reviewers enjoyed the on-site pool and hot tub. A couple of guests thought that this hotel offered good value for the money they spent.

The Bad
There were few complaints or common concerns found for this property, among the reviews sourced for this editorial. However, a couple of guests complained about the additional fees for in-room Wi-Fi ($12.95 per day) and parking ($35 per day for self parking and $56 per day for valet parking).

A couple of other guests thought that the carpets in their rooms were in need of a deep cleaning.

While many reviewers complimented the staff, a couple of guests thought that the front desk agents they encountered could have been more helpful. gave this hotel an average score of 4.4 out of 5, with 94% of 1,056 guests recommending the property. ranked this hotel #74 out of 164 hotels in Chicago, with an average score of 4 out of 5, from 479 reviews.

The author called the hotel on May 14, 2013 to verify some information.

Guest Reviews

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126.46 USD - 0.00 USD Hilton Suites Chicago Magnificent Mile
Out of 178 hotels
Guest Rating Explained
Rating: 7.7 / 10

No. of guest ratings: 12
No. of guest comments: 12
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #3 out of 178 hotels in Chicago ranked by guests.
Guest Recommendations
Was certainly a fan
"Staff was near perfect sweet polite accommodating and very respectful"
Cliff from Chicago, IL US rated Hilton Suites Chicago Magnificent Mile 9 out of 10 on January 24, 2014
Scott from Palatine, IL US rated Hilton Suites Chicago Magnificent Mile 6 out of 10 on February 08, 2013
Cornelius from Edmundsville, IL US rated Hilton Suites Chicago Magnificent Mile 9 out of 10 on November 26, 2011
location, location, location...
"This hotel is in a great location for restaurant and entertainment. Relaxing accomodations."
Daniel from Evansville, IN US rated Hilton Suites Chicago Magnificent Mile 8 out of 10 on November 21, 2011
Verified Guest rated Hilton Suites Chicago Magnificent Mile 10 out of 10 on October 06, 2010
"We were in Chicago for the charity event - Hustle Up the Hancock. The Hilton was a sponsor of this event. this was the reason our team had elected this hotel. We were given room 717. The room was clean and well decorated. The bed was most comfortable. Unfortunately the cold water faucet is broken. It spins and takes some finagleing to get the water to turn on. The carpet is coming loose and frayed near the bedroom/bathroom entrance. The shower curtain has a "see through" section that allows water to spray all over the bathroom floor creating a slip and fall hazard. It took 5 towels to soak up the water. At dinner, other team members staying at the hotel advised us they asked for, and received, a 2pm check out. We called the front desk, they transferred us to Reservations. We were told it would cost us an additional $75 for a late check out (2pm). In the morning we stopped by the front desk. The desk clerk was more accomodating and allowed us to remain until 2pm at no charge after some minor negotiation. We had to advise her that our other team members were given a 2pm check out. She reviewed the computer system. Next, we wanted to visit a family member in a nearby hospital and do some shopping. We contacted the valet and bell desk. We were advised that we could leave our car until 6pm and that we could store our luggage behind the front desk until departure. Arriving back at the hotel after shopping, the Bell Hop loaded our luggage into the car. When we got home, we were distressed that my companion's roll away luggage was broken. The bottom was completely shattered into tiny pieces as if someone had punted it across a room. All said & done, I doubt I will use that particular Hilton again"
Debra from Galesburg, IL US rated Hilton Suites Chicago Magnificent Mile 7 out of 10 on February 28, 2010
Verified Guest from Stillwater, OK US rated Hilton Suites Chicago Magnificent Mile 8 out of 10 on May 13, 2006
"Staff could not have been nicer. Hotel is busy, good location and the suite concept adds to enjoyment of stay. Rooms are comfortable and the new bedding is exceptional. Restaurant in hotel is very convenient and serves an excellent meal and prices are fair for value. Love the cookies! Double Tree Delivers!"
Elaine from Allentown, PA US rated Hilton Suites Chicago Magnificent Mile 9 out of 10 on October 30, 2005
Linda from Manhattan, KS US rated Hilton Suites Chicago Magnificent Mile 9 out of 10 on August 29, 2004
"The concierge Andrea was great! She went above and beyond helping us with dinner reservations, theatre tickets and general tips about the city. I was not as impressed with the front desk staff who were painfully slow checking us out. We checked out at 6:30 am with no one else around and it still took them 1/2 hour! Very frustrating. Overall, a very nice hotel, great location and good deal."
Julie from Toronto, ON CA rated Hilton Suites Chicago Magnificent Mile 8 out of 10 on February 25, 2004
Kyle from Fort Lauderdale, FL US rated Hilton Suites Chicago Magnificent Mile 8 out of 10 on February 24, 2004
"It was extremely conveniently located for me and the hotel staff were very friendly. The amenities were great, especially the coffee shop with Krispy Kreme donuts located in the hotel lobby!"
Kellie from Hallowell, ME US rated Hilton Suites Chicago Magnificent Mile 10 out of 10 on November 22, 2003


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Hilton Suites Chicago Magnificent Mile

  • Business Center
  • Room Service
  • Fitness Room/Gym
  • Parking
  • Swimming pool
  • Concierge
  • Valet Parking
  • Tour Desk
  • Elevator / Lift
  • Multilingual Staff
  • Safe-Deposit Box
  • ATM / Cash Machine
  • Refrigerator
  • Meeting Rooms
  • TV
  • Laundry service
  • Shops
  • Photocopier
  • Video Conferencing
  • Internet Connection (wireless)
  • Pool Indoor
  • Luggage Storage
  • Souvenirs/Gift Shop

User Contributed Info

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Book your stay at the Hilton Suites Chicago/Magnificent Mile hotel in downtown Chicago, Illinois and enjoy our upscale all-suite property in a prime downtown Chicago hotel location. Walk to Windy City hot spots like the John Hancock Center, Lakeshore Drive, Water Tower Place, Magnificent Mile shopping, American Girl, the Museum of Contemporary Art, and Northwestern University.

A Top Choice among Downtown Chicago, Illinois Hotels

Our modern, all suite-hotel provides comfortable, well-appointed two-room guest suites and executive accommodations. For business travel, family vacation or weekend getaway, the Hilton Suites Chicago/Magnificent Mile hotel is a great value in the middle of everything Chicago has to offer. Our hotel is close to the food and fun of State and Rush Streets. Our hotel in Chicago is only a mile north of the Chicago loop, and minutes away from Navy Pier, the famous Merchandise Mart and McCormick Place Convention Center. Chicago O'Hare and Chicago Midway Airports are 45 minutes or less travel time.

Category Accommodation and Food Services
Fax (312) 664-9881
Friday Closing Time 24:00
Friday Opening Time 00:00
General Amenities Suitcase Storage | Gift Shop / News Stand | Fitness Room | Convenience Store | Laundry Service | Concierge
General Property Info 24 hr Service
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 00:00
Number of Floors 30
Number of Rooms 345
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Place Status Open at this location
Public Access Open to the General Public
Saturday Closing Time 24:00
Saturday Opening Time 00:00
Sunday Closing Time 24:00
Sunday Opening Time 00:00
Thursday Closing Time 24:00
Thursday Opening Time 00:00
Tuesday Closing Time 24:00
Tuesday Opening Time 00:00
Wednesday Closing Time 24:00
Wednesday Opening Time 00:00

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Published 09.01.2015
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