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Courtyard Chicago Downtown/Magnificent Mile

This is a 3 star hotel in Chicago
165 East Ontario Street, Chicago, IL, U.S.A.
Photo 1 - Courtyard Chicago Downtown/Magnificent Mile
Near Michigan Ave in downtown Chicago, among shopping and restaurants, indoor pool
  • Free Wi-Fi
  • Many guests described their rooms as clean and comfortable
  • The staff were frequently complimented for their helpful service
  • Many reviewers found the location ideal for accessing shopping and restaurants on Michigan Avenue
  • Several guests appreciated the on-site Starbucks
  • A couple of reviewers thought that the room rates were reasonable
  • A couple of guests were disturbed in their rooms by noise from traffic and sirens
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Editor's Analysis

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Updated on Aug 1, 2013
Situated in downtown Chicago, among restaurants, shopping and attractions, this property is well suited for guests who are looking to explore the downtown area on foot or via public transit. Access to shopping on Michigan Ave, also known as the Magnificient Mile, is a 1-minute walk away.

This hotel is 100% smoke free and all 306 rooms and suites include free Wi-Fi, a 37" flat screen TV with pay-per-view movies, two telephones, an iron and ironing board, a hair dryer, a coffeemaker, a desk and individual climate control. Rooms are furnished with one queen bed, two queen beds or one king bed.

Suites provide more spacious accommodations and also include a separate living room area, a second TV, a mini-fridge and a work desk. Suites are furnished with one king bed and a sofabed.

Self-parking is available on site for an additional fee of $49 per day, while valet parking is available for $62 per day. Pets are not permitted.

The on-site Viand Bar & Kitchen serves breakfast, lunch and dinner. This hotel also has an on-site Starbucks, and room service is available daily from 6:30 am to 10 pm.

Other on-site amenities include a fitness centre, an indoor pool, a 24-hour full-service business centre and dry cleaning/laundry service.

Public transit can be accessed within a 1-minute walk. The financial district on Division Street is about a 5-minute drive away, while the Navy Pier area, which features restaurants, the Chicago Shakespeare Theatre and the Children's Museum, is 6 minutes away by car. The Chicago Sun-Times building, Willis Tower, a skyscraper with glass-box lookout, and the Art Institute of Chicago (on Michigan Avenue) are all about a 5- to 10-minute drive away, depending on traffic. 

Wrigley Field, home of Major League Baseball's Chicago Cubs, is between 15  and 25 minutes away by car, while O'Hare International Airport (ORD) is a 30- to 50-minute drive away. (All walking and driving time estimates: Google Maps)
The Good
Many guests seemed to thoroughly enjoy their stay at this property, among the reviews used for this analysis.

Many reviewers agreed that their rooms were clean and comfortable, while some other guests added that their rooms were well appointed and spacious. A couple of guests specifically mentioned that the in-room Wi-Fi service was reliable.

The staff were frequently complimented for providing knowledgeable, helpful and friendly customer service.

Many reviewers found the location convenient for accessing shops and restaurants on Michigan Avenue on foot, while a few guests also found the Navy Pier within walking distance.

Several guests appreciated the convenience of the on-site Starbucks, while a couple of reviewers praised the food at the on-site restaurant.

A couple of reviewers also thought that the hotel's room rates were reasonable.

The Bad
There was only one common concern found for this hotel, among the reviews sourced for this editorial. A couple of guests were disturbed in their rooms by noise from traffic and sirens. gave this hotel an average score of 4.6 out of 5, with 98% of 325 guests recommending the property. ranked this hotel #30 out of 165 hotels in Chicago, with an average score of 4.5 out of 5, from 458 reviews.

Guest Reviews

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166.25 USD - 0.00 USD Courtyard Chicago Downtown/Magnificent Mile
Out of 178 hotels
Guest Rating Explained
Rating: 7.0 / 10

No. of guest ratings: 1
No. of guest comments: 1
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #16 out of 178 hotels in Chicago ranked by guests.
Guest Recommendations
Sean from Tucson, AZ US rated Courtyard Chicago Downtown/Magnificent Mile 8 out of 10 on January 17, 2013


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Courtyard Chicago Downtown/Magnificent Mile

  • Business Center
  • Room Service
  • Fitness Room/Gym
  • Parking
  • Valet Parking
  • Conference Room(s)
  • Multilingual Staff
  • Cable / Satellite TV
  • Wake-up Service
  • Meeting Rooms
  • Hair Dryer
  • TV
  • Laundry service
  • En suite
  • Private Bathroom
  • Private Toilet

User Contributed Info

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Experience the grandeur of the Windy City at the Courtyard Chicago Downtown/Magnificent Mile. Enjoy newly-renovated guest rooms with 32" LCD televisions, full-service amenities, an Art Deco-inspired design and renowned value and service of a Courtyard. Our Mag Mile hotel is ideally located, just minutes from the Loop business district, Navy Pier, Lincoln Park Zoo, McCormick Place and premium shopping at Macy's, Tiffany & Co., Nordstrom's, and Neiman Marcus along Chicago's famous Magnificent Mile. Pamper yourself with an indoor pool & fitness facility, Starbucks Coffee Shop, an upscale restaurant, as well as over 3,700 sq ft of meeting space, nine meeting rooms, on-site catering, and free fiber optic high-speed Internet access in your guestroom and throughout the lobby. Offering an upscale, full-service feel in the city, yet the value of a Courtyard, we're a leader among Downtown Chicago hotels near Magnificent Mile.

Accessibility Options Handicapped Parking | Wheelchair Accessible | Accessible Path of Travel
Bed Amenities Rollaway beds
Category Accommodation and Food Services
Fax (312) 573-0573
Friday Closing Time 24:00
Friday Opening Time 00:00
General Amenities Safe-deposit box (front desk) | Porter / Bellhop | Breakfast Available | Gift Shop / News Stand | Laundry Machines | Fitness Room | Laundry Service | Dry Cleaning Service
General Property Info Elevator/Lift | 24 hr Service | Smoke-free property | Air Conditioned
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 00:00
Neighbourhood Near North Side
Number of Floors 23
Number of Rooms 306
Parking Valet | Garage
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Place Status Open at this location
Public Access Open to the General Public
Room Amenities Blackout drapes/curtains | Electronic/magnetic keys | Air Conditioning | Iron/Ironing Board | Complimentary Newspaper | Voicemail
Room Details Non-smoking rooms
Room Entertainment Movies
Saturday Closing Time 24:00
Saturday Opening Time 00:00
Sunday Closing Time 24:00
Sunday Opening Time 00:00
Thursday Closing Time 24:00
Thursday Opening Time 00:00
Tuesday Closing Time 24:00
Tuesday Opening Time 00:00
Wednesday Closing Time 24:00
Wednesday Opening Time 00:00

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Published 09.01.2015
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