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Chicago Lake Shore Hotel

This is a 3 star hotel in Chicago
4900 South Lake Shore Drive, Chicago, IL, U.S.A.
Photo 1 - Chicago Lake Shore Hotel
Overlooking Lake Michigan, free parking and free shuttle to downtown attractions
Pros 
  • Free Wi-Fi and free parking
  • Free shuttle to downtown
  • Several guests described their rooms as clean
  • Several reviewers found the location convenient for accessing the downtown area by public transit
  • The staff were complimented for their friendly service by several guests
  • Several guests thought that the room rates were reasonable
Cons 
  • Many guests described their rooms as dated and in need of upgrades
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Editor's Analysis

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Updated on Jan 18, 2014
Overview
Overlooking Lake Michigan, this property is within a 6-minute walk of the Hyde Park Art Centre. Well suited for guests looking to explore downtown attractions, this hotel is located within a 12-minute walk of the Metra Train and the hotel provides free scheduled shuttle service to and from the downtown area.

Both smoking and non-smoking accommodations are available. All rooms include free Wi-Fi, a 37" flat screen TV with pay-per-view movies, a coffeemaker, an iron and ironing board, a hair dryer and individual climate control. Wheelchair-accessible rooms are available.

Free parking is available on site and this hotel offers free scheduled shuttle service to downtown destinations. Pets are permitted in select rooms for an additional fee of $50 per stay. 

The on-site Lake Shore Cafe serves breakfast, lunch and dinner and is open daily from 6 am to 10 pm. Room service is also available.

Other on-site amenities include an outdoor pool, a fitness centre, a 24-hour front desk and dry cleaning service.

The downtown area is about a 15- to 30-minute drive away or a 30-minute train ride away via public transit. Downtown attractions include McCormick Place Convention Center, the Navy Pier, the Chicago Museum of Science and Industry, the University of Chicago, Willis Tower and the shopping and entertainment district on Michigan Avenue. 

Wrigley Field is about 25 to 40 minutes away by car, while the Chicago O'Hare International Airport (ORD) is a 40- to 50-minute drive away. (All walking, driving and public transit time estimates: Google Maps)

Verified by a front desk agent on January 9, 2014: Pet policy.
The Good
Among the reviews sourced for this editorial, many guests described generally satisfactory experiences at this hotel.

Several guests described their rooms as clean, while a couple of reviewers found their rooms spacious. A couple of other guests praised the views of the lake from their rooms. However, there were also many complaints about rooms (see below).

The staff were complimented for their helpful and friendly service by several guests and one couple said, "everybody we came into contact with were very friendly and went above and beyond." 

Several reviewers found the location convenient for accessing public transit for travel to the downtown area.

Several guests thought that the room rates were reasonable and a couple of reviewers appreciated the free parking.

The Bad
Many guests thought that the rooms were in poor condition, among the reviews used for this analysis. Reviewers thought that their rooms were in need of upgrades and renovations. One guest said that she found mold in her room, while another reviewer complained about a "musty" smell in the room.
Expedia.ca gave this hotel an average score of 3.2 out of 5, with 68% of 626 guests recommending the property.

TripAdvisor.ca ranked this hotel #123 out of 166 hotels in Chicago, with an average score of 3 out of 5, from 14 reviews.

The author called the hotel on January 9, 2014 to verify some information.

Guest Reviews

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52.81 USD - 0.00 USD Chicago Lake Shore Hotel
Rating:
6.2
Fair
Ranking:
#59
Out of 178 hotels
Guest Rating Explained
Rating: 6.2 / 10

No. of guest ratings: 3
No. of guest comments: 3
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #59 out of 178 hotels in Chicago ranked by guests.
Guest Recommendations
"The hotel is a good value for a short visit to Chicago downtown. The municipal bus service from next block brings you efficiently into the city. Do not insist on a room with lake view as a 6 lane highway runs in front of the hotel. The rooms to the back are more quiet. Carpets and wall paper may need some replacement, but the bath was clean and renovelled - a good value in comparison to other hotels. Breakfast is only possible in the near-by restaurant (maybe a bit expensive)"
Albrecht from Bonn, DE rated Chicago Lake Shore Hotel 7 out of 10 on August 16, 2004
"Although Price was very reasonable compared to others, it was a bit removed from the center of everything."
Verified Guest from Medfield, MA US rated Chicago Lake Shore Hotel 8 out of 10 on June 24, 2004
"2 main problems: 1)The AC didn't work and I had to call maintenance DAILY to fix...although he did come quickly and got it working. Housekeeping would either turn it on high and room was freezing when I returned or they'd turn it off and it would be hot/stuffy and wouldn't turn back on. 2)Biggest complaint is that I looked at the phone, notebook and rate card next to phone to see if local calls had a charge to determine whether I could use my dial-up internet access. There was NO indication ANYWHERE of a charge, yet I was charged $.75 PER MINUTE for my calls. I attempted to discuss my concerns with the front desk, who told me to pay the bill and call the manager later. The manager said she had to talk to another manager (I thought I was calling the top dog). Then she never got back to me. BEST 2 things about this hotel are: (1) under $100.00 and (2) FREE PARKING!!! In Chicago, the latter is a HUGE expensive problem!"
Jodeen from Springboro, OH US rated Chicago Lake Shore Hotel 5 out of 10 on May 16, 2004

Amenities

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Chicago Lake Shore Hotel

  • Business Center
  • Room Service
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Disabled Access
  • Elevator / Lift
  • 24 Hour Reception
  • Air Conditioned
  • Golf Course
  • Multilingual Staff
  • Refrigerator
  • Cable / Satellite TV
  • In Room Movies
  • Wake-up Service
  • Meeting Rooms
  • Hair Dryer
  • TV
  • Lake
  • Photocopier
  • Desk
  • Disabled Accessible Rooms
  • Internet Connection (wireless)
  • Shower
  • En suite
  • Private Bathroom
  • Private Toilet
  • Luggage Storage
  • Designated Smoking Area
  • Vending Machines
  • Free Parking

User Contributed Info

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Discover a Chicago hotel with breathtaking views, spacious rooms and modern banquet and conference facilities at the Ramada Chicago Hotel. This affordable hotel in Chicago overlooks the magnificent Lake Michigan, and is only minutes away from downtown Chicago and popular Chicago attractions such as McCormick Place Convention Center, the Navy Pier, the Chicago Museum of Science and Industry, and the Chicago White Sox. Relax in our family friendly hotel accommodations, get refreshed in our seasonal outdoor pool or indulge in the delicious Friday night Live Jazz Seafood Buffet at our popular Lake Shore Café.

Category Accommodation and Food Services
Fax (773) 288-5819
Friday Closing Time 24:00
Friday Opening Time 00:00
General Property Info 24 hr Service
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 00:00
Number of Floors 4
Number of Rooms 184
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Place Email info@ramada-chicago.com
Place Status Open at this location
Postal Code 60615
Public Access Open to the General Public
Saturday Closing Time 24:00
Saturday Opening Time 00:00
Sunday Closing Time 24:00
Sunday Opening Time 00:00
Telephone (773) 288-5800
Thursday Closing Time 24:00
Thursday Opening Time 00:00
Tuesday Closing Time 24:00
Tuesday Opening Time 00:00
Wednesday Closing Time 24:00
Wednesday Opening Time 00:00
WiFi Free


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Published 09.01.2015
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