This property is situated within a 3-minute drive of Interstate Highway 35/80. Offering a free airport shuttle service, this hotel is a good choice for travellers flying in or out of Des Moines International Airport.
This hotel is 100% smoke free and all rooms and suites include free Wi-Fi, a 37" flat screen TV with video rental, a work desk, free local calls, two phones, a hair dryer, an iron and ironing board, a coffeemaker and individual climate control. Rooms are furnished with two queen beds or one king bed.
Suites also include a separate living area, a wet bar, a sofabed, a microwave, a mini-fridge and a dining table. Select suites also include a full kitchen (including a dishwasher) or a jetted tub. Suites are furnished with one king bed.
Guests staying in Executive Club rooms and suites also have access to the Executive Club Lounge, which features free snacks around lunch and dinner times.
Free parking is available on site. Pets under 50 lbs are permitted in select rooms for an additional fee of $20 per night.
The on-site Bennigan's Grill serves breakfast, lunch and dinner. This on-site restaurant also offers a lounge and alcoholic beverages.
On-site recreational facilities include an indoor pool, a fitness centre and a hot tub, which are all open 24 hours. Other on-site amenities include 15,000 square feet of meeting/conference space (including a ballroom that accommodates up to 600 people), a business centre, an ATM, an ice machine, porter services, safe deposit boxes, guest laundry facilities and free newspapers.
A free airport shuttle service, which also goes to local destinations within 2 miles, is available and operates on demand.
The Merle Hay Mall, which is a shopping centre that includes a movie theatre and restaurants, is a 5-minute drive away. The Iowa Law Enforcement Academy is 10 minutes away by car. Camp Dodge, a military base, is an 11-minute drive away. The Prairie Meadows Conference Center, Racetrack and Casino and Adventureland, an amusement park, are both about 15 minutes away by car. There are several golf clubs located within a 15-minute drive of this hotel. The Des Moines Softball Complex is a 16-minute drive away.
The Des Moines International Airport (DSM) is about 25 minutes away by car. (All driving time estimates: Google Maps)
Reviews of this property consulted for this analysis were somewhat mixed. For example, many guests agreed that the staff were friendly, helpful and accommodating, but there were a couple of complaints about staff (see below).
Several guests described their rooms as clean and their beds as comfortable. A few reviewers found their suites spacious and a few guests thought that their rooms were generally comfortable. However, many guests indicated some concerns about their room interiors and a few reviewers noticed cleanliness inconsistencies (see below for more details).
A few reviewers found the on-site restaurant to be an added convenience, while a couple of guests found the on-site fitness centre well equipped with modern exercise machines.
A few reviewers found the hotel well located for accessing the Interstate, while a couple of guests appreciated that this hotel permitted pets.
Many guests described dated room interiors, among the reviews sourced for this editorial. These guests thought that their rooms were in need of updates and several reviewers agreed that there was noticeable wear on the walls and furniture in their rooms.
While several reviewers thought that their rooms were clean, a few other guests noticed cleanliness inconsistencies. These guests generally gave the impression that housekeeping could have been more thorough.
Several guests complained that their bathrooms were too small and lacked counter space for storing personal items.
While the staff were frequently complimented for their service, as mentioned above, there were a couple of guests who thought that the front desk agents could have been more attentive. A couple of other reviewers thought that the room rates were expensive.
gave this hotel an average score of 3.5 out of 5, with 65% of 37 guests recommending the property.
TripAdvisor.com ranked this hotel #28 out of 44 hotels in Des Moines, with an average score of 3 out of 5, from 41 reviews.