Overview
Located about a 2-minute drive from the nearest Highway 5 on-ramp and a 12-minute drive from Des Moines International Airport (DSM), the Baymont Inn and Suites Airport Des Moines is geared towards car or air travellers who require a hotel with a free breakfast, a free airport shuttle and easy highway access.
Each of this smoke-free hotel's air-conditioned guest rooms offers free Wi-Fi, cable TV, a coffeemaker, a desk, an iron and ironing board and a hair dryer. Rooms with a kitchenette and a living area with a sofabed are also available, as are wheelchair-accessible rooms.
Hotel amenities include an indoor pool, a hot tub, a sauna, a fitness room, a games room, meeting/conference space, a business centre, a gift shop, guest laundry, vending machines, a free breakfast and free parking. A free airport shuttle is also provided (please contact the hotel for details). Pets are not permitted.
Downtown Des Moines is about a 20-minute drive from the hotel, while West Glen Town Center can be found 7 minutes away by car. Blank Park Zoo is roughly a 12-minute drive away and Willow Creek Golf Course is a 3-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted, wheelchair accessible. (Call Date: November 1, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's breakfast, rooms, staff and value.
Numerous travellers enjoyed the hotel's free breakfast, describing it as delicious, plentiful and excellent, with a good selection of hot and cold items, a clean and large dining area and friendly staff. One guest noted, "Best breakfast in any motel we've ever stayed".
Many guests were pleased with their accommodations at the hotel. They described their rooms as clean, spacious, quiet and well maintained, with comfortable beds and pillows.
The hotel's staff were the source of several compliments by reviewers. They were characterized as friendly, helpful and accommodating, providing a quick check-in service.
Several guests praised the hotel's value. They found the rates to be inexpensive, great and worth the money, and also cited the free breakfast as adding to the hotel's overall worth.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the location and noise transfer.
Although some guests were pleased with the hotel's proximity to the airport and the State Fairgrounds, some reviewers complained about its location. They described it as being "in the middle of nowhere" and were disappointed in the lack of restaurants nearby.
A few lodgers complained of noise disturbances during their stay. They reported noise from guests in adjacent rooms and the hallways, and also reported noisy in-room air-conditioning units.
Expedia.ca guest reviews rated the hotel 4.3 out of 5 with a 92% recommendation rate from 208 reviews.
TripAdvisor.com guest reviews ranked the hotel #4 of 45 Des Moines hotels with an average rating of 4 out of 5 from 173 reviews.
Booking.com guest reviews rated the hotel 8.9 out of 10 from 55 reviews.
The author called the hotel on November 1, 2013 to verify some information.
