OverviewThis property is situated on Gordon Highway and is less than a 1-minute drive of Interstate 520. Offering convenient highway access, this hotel is well located for exploring the area by car. The downtown area of Augusta is about 15 minutes away by car.
This hotel is smoke free and all rooms include free Wi-Fi, free local calls, a TV, a coffeemaker, a microwave, a mini-fridge, a hair dryer, an iron and ironing board, a desk and individual climate control. Select rooms also include a DVD player, a sofabed and/or a jetted tub, while accessible rooms are also available.
Free parking is available on site and pets are not permitted.
A free breakfast is served from 5 am to 9 am on weekdays and from 6:30 am to 10:30 am on weekends. This hotel does not have an on-site restaurant.
Other on-site amenities include an outdoor pool, a business centre, guest laundry facilities, ice/vending machines and safe deposit boxes.
There are several shopping centres, including the Augusta Mall, within a 5-minute drive, while the Augusta National Golf Club is 10 to 12 minutes away by car. The downtown area, which is a 15- to 20-minute drive away, includes the Savannah River, the Augusta Riverwalk, the Morris Museum of Art and the Georgia Carolina State Fair.
The Daniel Field Airport (DNL) is 5 minutes away by car. (All driving time estimates: Google Maps)
Verified by a front desk agent on December 18, 2013: Free breakfast hours.
The GoodAmong the reviews used for this analysis, many guests seemed generally disappointed with their stay at this hotel. However, many reviewers were happy with the customer service they received and complimented the staff for their friendly and accommodating service. One guest said, "the lady at the front desk was exceptionally helpful - she almost made up for the run-down hotel".
Several reviewers thought that the room rates were reasonable.
The Bad
Many guests were unhappy with their stay at this hotel, among the reviews sourced for this editorial.
The rooms were often described as poorly maintained and in need of renovations. Reviewers described stained carpeting, mould in the bathroom, and missing and broken appliances. One guest said, 'the carpet was very nasty, sticky. Had to wear shoes to walk on the carpet."
Several guests said that their rooms did not meet their cleanliness expectations and one reviewer said that cleanliness was "neglected".
A couple of guests complained about smelling cigarette smoke in the halls and in their non-smoking rooms.
A couple of reviewers were disturbed in their rooms by rowdy guests in the halls and in a neighbouring room. One of these reviewers specifically mentioned that some guests were drinking in the lobby.
Expedia.ca gave this hotel an average score of 2.6 out of 5, with 67% of 123 guests recommending the property.
TripAdvisor.ca ranked this hotel #66 out of 79 hotels in Augusta, with an average score of 2 out of 5, from 69 reviews.
The author called the hotel on December 18, 2013 to verify some information.
