OverviewLocated about a 15-minute drive from Atlanta's city centre just off Highway 400, the TownePlace Suites Atlanta Buckhead is suitable for business or vacation travellers who require well-priced, short- or long-term accommodations with full kitchens, a free metro station shuttle, a free breakfast and easy highway access.
Each of this smoke-free hotel's air-conditioned guest rooms and suites offers free Wi-Fi, cable TV, a full kitchen (including a dishwasher and cooking utensils), a coffeemaker, an in-room safe, a desk, an iron and ironing board and a hair dryer. Rooms with a separate bedroom, a dining area and a living area with a sofabed are also available, as are wheelchair-accessible rooms.
The hotel also offers a hot tub, a fitness room, free guest laundry, a business centre, BBQ facilities, a free breakfast (available to-go) and free parking. Pets are permitted for an additional $75 per pet, per stay. A free shuttle to the Lindbergh MARTA Station is also offered (please contact the hotel for details).
Lenox Square Mall can be found roughly 5 minutes away by car, while the Georgia Aquarium is an 11-minute drive away. The Georgia World Congress Convention Center is about a 13-minute drive from the hotel and Hartsfield Jackson Atlanta International Airport (ATL) is a 22-minute drive (or 42-minute trip via public transit) away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets $75/stay, wheelchair accessible. (Call Date: October 28, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's location, staff, rooms and rates.
Numerous lodgers praised the hotel's location. They found it close to highway access, downtown Atlanta, public transit, shopping, restaurants, a convenience store, Turner Field and Georgia Aquarium.
The hotel's staff were the source of numerous compliments by reviewers, who characterized them as friendly, accommodating and attentive. One patron remarked, "Every member of the staff we encountered was incredibly professional - very kind, very warm, great hospitality".
Several guests enjoyed their accommodations at the hotel. They described their rooms as clean, spacious, quiet and well equipped, with good water pressure, fast Wi-Fi, updated appliances and comfortable beds and linens. A few travellers had complaints about their rooms, however (see below).
The hotel's rates were appreciated by several patrons, who described them as reasonable, affordable and great.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the rooms.
Although the majority of travellers were pleased with their clean and well-equipped rooms, a few guests had complaints about their accommodations. They reported small rooms, uncomfortable beds, dated decor, inefficient air conditioning and some noise transfer from guests in overhead rooms.
TripAdvisor.com guest reviews ranked the hotel #122 of 193 Atlanta hotels with an average rating of 3.5 out of 5 from 60 reviews.
Expedia.ca guest reviews rated the hotel 4 out of 5 with a 91% recommendation rate from 44 reviews.
Hotels.com guest reviews rated the hotel 3.8 out of 5 from 32 reviews.
The author called the hotel on October 28, 2013 to verify some information.