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Super 8 Atlanta Airport West

This is a 3 star hotel in Atlanta
4979 Old National Highway, Atlanta, GA, U.S.A.
Photo 1 - Super 8 Atlanta Airport West
5-min. drive from airport (ATL), many guests concerned with room condition
Pros 
  • Free Wi-Fi, free breakfast, free airport shuttle and free parking
  • Many guests found the location convenient for accessing the airport (ATL)
  • The staff were frequently complimented for their friendly service
  • A couple of reviewers thought that the room rates were reasonable
Cons 
  • No on-site restaurant
  • Many guests thought that their rooms were in need of upgrades and repairs
  • Several reviewers complained about unpleasant odours in their rooms
  • Several guests expressed concerns about the housekeeping service
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Editor's Analysis

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Updated on Sep 17, 2013
Overview
This hotel is situated in a business park area, within a 1-minute drive of Interstate 85. Offering free Wi-Fi, business services and a free airport shuttle, this property is well suited for business travellers.

Both smoking and non-smoking accommodations are available. All rooms include free Wi-Fi, free local calls, a TV, a coffeemaker, a mini-fridge, a microwave, a desk and chair, an iron and ironing board, a hair dryer and air conditioning. This hotel offers accessible entrances and guest rooms.

Free parking is available on site and pets are not permitted. This hotel offers a free 24-hour airport shuttle service to the Hartsfield Jackson Atlanta International Airport (ATL), which is a 5-minute drive away.

A free breakfast is served daily from 5 am to 9 am. This hotel does not have an on-site restaurant.
 
Other on-site amenities include an outdoor pool, a business centre, an ATM, ice/vending machines and guest laundry facilities.

There are several restaurants and shopping centres within a 5-minute drive of this hotel. Zoo Atlanta is about a 15-minute drive away. Downtown Atlanta is about 20 minutes away by car and features the Georgia Aquarium, the World of Coca Cola, the CNN Centre and Turner Stadium, which is the home of MLB's Atlanta Braves. Six Flags Over Georgia is 20 to 25 minutes away by car. (All driving time estimates: Google Maps)

Verified by a front desk agent on September 10, 2013: Free breakfast hours.
The Good
Among the reviews used for this analysis, many guests found the hotel conveniently located for accessing the airport (ATL) and the interstate. A couple of reviewers appreciated the free airport shuttle service.

The staff were frequently complimented for their friendly and helpful service.

A few guests praised the hotel for offering free parking, free Wi-Fi and a free breakfast, while a couple of reviewers thought that the room rates were reasonable.

Several guests found their rooms to be clean, but other reviewers expressed concerns about the condition of their rooms (see below for more details).

The Bad
Many guests thought that their rooms were in need of upgrades and repairs, among the reviews sourced for this editorial. Reviewers mentioned the following concerns about their rooms: worn carpeting, showers that did not work properly, a wobbly toilet, stained doors and walls in need of painting, burned-out light bulbs, stained furniture and a phone that was not in working order.

Several guests said that their rooms did not appear clean. A few reviewers complained about smelling cigarette smoke in their non-smoking rooms, while a few guests mentioned a generally unpleasant odour in their rooms.

A few reviewers thought that the housekeeping service could have been more thorough. Guests complained about a lack of in-room bath towels, toilet paper and tissues.

One guest was disturbed by noise from a neighbouring room, while another reviewer complained about hearing planes flying overhead.
Expedia.ca gave this hotel an average score of 2.4 out of 5, with 56% of 54 guests recommending the property.

TripAdvisor.ca ranked this hotel #21 out of 27 hotels in College Park, with an average score of 3 out of 5, from 120 reviews.

The author called the hotel on September 10, 2013 to verify some information.

Guest Reviews

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47.37 USD - 0.00 USD Super 8 Atlanta Airport West
Rating:
4.9
Poor
Ranking:
#93
Out of 236 hotels
Guest Rating Explained
Rating: 4.9 / 10

No. of guest ratings: 2
No. of guest comments: 2
Guest Recommended: No
Popularity Ranking Explained

Rating: #93 out of 236 hotels in Atlanta ranked by guests.
Guest Recommendations
"I was misled by the amenities advertised on the internet as being provided at this hotel. They do not have tea/coffee facilities in the room nor a fridge. The hotel apologised and took this up with the internet provider and asked if I wished to change hotel. Unfortunately as I was meeting others at this hotel - this was not an easy option. Whilst there I reported a broken bed - which they fixed. The hairdryer did not work - however I did not discover this until shortly before I was checking out and advised them then. I, personally, did not like the fact that if you opened the curtains to let light in you, could be seen by everyone who was walking to their own rooms. Breakfast was limited and they stopped serving at 8.00am. The Coffee Shop up the road was a muich better bet."
Carole from Leatherhead, GB rated Super 8 Atlanta Airport West 4 out of 10 on June 18, 2004
"the room was dirty. there was no soap, toilet paper or shampoo in the restroom. the bed sheets had not been changed because i found paper in it. the towels had stains all over them. when i called to complain about this the front desk gentleman was extremely rude and did not apologize. I feel like i basically got ripped off money wise because if i wanted to stay in a roach motel i would have. if it had not been 2am and i had a 10am flight out of atlanta i would not have stayed 2 minutes in that room."
Kim from Knoxville, TN US rated Super 8 Atlanta Airport West 2 out of 10 on May 24, 2004

Amenities

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Super 8 Atlanta Airport West

  • Business Center
  • Fitness Room/Gym
  • Airport shuttle
  • 24 Hour Reception
  • Air Conditioned
  • Golf Course
  • Refrigerator
  • Cable / Satellite TV
  • Wake-up Service
  • Microwave
  • Hair Dryer
  • TV
  • En suite
  • Private Bathroom
  • Private Toilet
  • Vending Machines
  • Self Laundry


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Published 09.01.2015
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