OverviewLocated a 15 minute-drive from Atlanta's city centre on Highway 141 and a 7-minute walk to Buckhead Metro Station, the Embassy Suites Atlanta Buckhead is popular with travellers who prefer an all-suite hotel with an indoor and outdoor pool, on-site dining and easy highway and public transit access.
This hotel has 316 air-conditioned suites, each offering two HDTVs, a coffeemaker, a mini-fridge, a microwave, a separate bedroom, a desk, a seating area with a sofabed, an iron and ironing board and a hair dryer. Suites with two bedrooms, two bathrooms and a 12-person boardroom table are also available, and the hotel is wheelchair accessible. Both smoking and non-smoking rooms are available.
Hotel amenities include an indoor pool, an outdoor pool, a hot tub, fitness facilities, meeting/banquet facilities, a business centre, guest laundry facilities, a free evening cocktail reception from 5 pm to 7:30 pm, and a free made-to-order breakfast daily. There is also a gift shop with Starbucks coffee.
Ruth's Chris Steakhouse is located on site, and is open for lunch and dinner daily. Wi-Fi is an additional $9.95 per day or free for guests staying on the Premium Floor. Self-parking is $20 per day, while valet parking is available for $25 per day. Pets are not permitted.
Georgia Aquarium is roughly a 10-minute drive south of the hotel, although guests should allow for up to a 1-hour driving time in peak traffic times. Lenox Square Mall can be found about 8 minutes away on foot. Chastain Park Amphitheater is approximately a 10-minute drive northwest of the hotel.
Hartsfield-Jackson Atlanta International Airport (ATL) is approximately a 25-minute drive southward, or up to about 1 hour and 20 minutes away, depending on traffic.. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Wi-Fi $9.95, parking $20/day, pets not permitted, wheelchair accessible. (Call Date: May 31, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's rooms, location and staff.
Numerous reviewers were pleased with their accommodations. They described their rooms as clean, spacious, well maintained, well equipped and modern, with nice city views and comfortable beds and linens.
The hotel's location was praised by many guests, who found it to be close to public transit, highway access, shopping, nightlife, restaurants and Lenox Square Mall. One reviewer remarked, "The location of this hotel is excellent, in a good area within walking distance to the MARTA station and lots of restaurants and bars".
Several lodgers complimented the hotel's staff, finding them to be attentive, friendly and helpful.
The Bad
While the majority of reviews consulted for this analysis were positive, there were some common complaints about the Wi-Fi, the breakfast and noise transfer.
Several reviewers complained about the hotel's Wi-Fi, and described it as slow, intermittent and inconvenient. These guests were also disappointed that the Wi-Fi was not included in the room rates, although it is included in some room rates.
While many guests were pleased with the quality and selection of the made-to-order breakfast, several reviewers had complaints. They reported long waits and line-ups for food, as well as a crowded breakfast area, and not enough utensils and plates for guests.
Noise transfer was mentioned by some lodgers, who reported traffic noise in rooms in the lowest floors, noise in rooms located near the elevator, and noise from guests in adjacent rooms.
Expedia.ca guest reviews rated the hotel 4.3 out of 5 with a 92% recommendation rate from 624 reviews.
TripAdvisor.com guest reviews ranked the hotel #97 out of 194 Atlanta hotels with a 4 out of 5 average rating from 333 reviews.
Booking.com guest reviews rated the hotel 8.1 out of 10 from 17 reviews.
The author called the hotel on May 31, 2013 to verify some information.
