Overview
Located just off Route 27 and about a 5-minute drive from Tallahassee's city centre, the Best Western Pride Inn & Suites is geared towards road travellers who require a centrally located hotel with an outdoor pool, a free breakfast and easy highway access.
Each of this hotel's air-conditioned guest rooms offers free Wi-Fi, cable TV, a microwave, a mini-fridge, a coffeemaker, an iron and ironing board and a hair dryer. Rooms with a living area and a sofabed are also available, as are smoking, non-smoking and wheelchair-accessible rooms.
Hotel amenities include an outdoor pool, guest laundry, a business centre, vending machines, free parking and a free hot breakfast. Pets are permitted for $10 per pet, per night.
Governor's Square offers shopping about 10 minutes away on foot, while Tallahassee Memorial HealthCare and Florida State University can both be found 6 minutes away by car. Tallahassee Regional Airport (TLH) is roughly a 17-minute drive from the hotel. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets $10/pet/night, wheelchair accessible. (Call Date: January 27, 2014)
The GoodThe majority of the reviews sourced for this analysis were positive, with praise going to the hotel's staff, location, breakfast and rooms.
Many guests praised the level of customer service they received during their stay. They characterized the staff as friendly, well trained, accommodating and helpful with directions.
Numerous travellers were pleased with the hotel's location. They described it as safe and close to shopping, restaurants, Tallahassee Memorial, Florida State University, government buildings and Kohls.
The hotel's free breakfast was enjoyed by several reviewers, who described it as excellent, plentiful and frequently refilled, with several hot and cold choices and attentive staff. One patron noted, "The breakfast spread was a whole lot more that your typical continental breakfast".
Several lodgers complimented the hotel's accommodations. They found their rooms to be clean, spacious, quiet, well maintained and well equipped, with comfortable beds. Some guests had complaints about their lodgings, however (see below).
The Bad
While the majority of reviews consulted for this analysis were positive, there were some common complaints about the rooms and rates.
Although the majority of reviewers were pleased with their clean and quiet rooms, some guests criticized their accommodations. They reported dated decor, worn bathrooms, old furniture, musty odours, cigarette odours in non-smoking rooms and no hair conditioner.
A few lodgers complained about the hotel's rates. They found them expensive and overpriced, especially when the city was hosting larger events.
TripAdvisor.com guest reviews ranked the hotel #39 of 60 Tallahassee hotels with an average rating of 4 out of 5 from 189 reviews.
Expedia.ca guest reviews rated the hotel 3.6 out of 5 with an 89% recommendation rate from 94 reviews.
Booking.com guest reviews rated the hotel 6.9 out of 10 from 22 reviews.
The author called the hotel on January 27, 2014 to verify some information.