OverviewLocated just off Interstate 10 and about an 11-minute drive from Pensacola's city centre, the Fairfield Inn Pensacola is geared towards road travellers who prefer a hotel with a free breakfast, an indoor pool and easy highway access.
Each of this smoke-free hotel's guest rooms offers air conditioning, free Wi-Fi, cable TV, a coffeemaker, an iron and ironing board, a hair dryer and a desk. Rooms with a sitting area, a microwave and a mini-fridge are also available, as are wheelchair-accessible rooms.
Hotel amenities include an indoor pool, a meeting room, a business centre, free coffee in the lobby, a free breakfast and free parking. Pets are not permitted.
The University of West Florida is about a 9-minute drive away, while Ferry Pass Plaza offers shopping 4 minutes away by car. Sam's Fun City is roughly an 8-minute drive from the hotel and Pensacola International Airport (PNS) is a 9-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, no pets, wheelchair accessible. (Call Date: January 9, 2014)
The GoodThe majority of the reviews sourced for this analysis were positive, with praise going to the hotel's staff, location and rooms.
Numerous reviewers praised the hotel's staff, characterizing them as friendly, helpful, efficient and knowledgeable about the area. One patron remarked, "I was very impressed by the staff. Everyone was helpful, and so kind. I spent valentines day there alone and the maid Latoya was great, she left me chocolate and a note which was very nice to come home to".
The hotel's location was convenient for many lodgers. They described it as easy to find and close to highway access, shopping, restaurants, The University of Western Florida, the airport and the beach.
Several travellers were pleased with their accommodations at the hotel. They found their rooms to be clean, quiet and well maintained, with comfortable beds. A few guests had complaints about their lodgings, however (see below).
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the rooms and rates.
Although several guests were pleased with their clean and comfortable rooms, a few guests had complaints about their lodgings. They reported dated decor, worn furniture, small rooms and bathrooms and highway noise.
A few reviewers were disappointed with the hotel's rates. They felt the hotel was overpriced and expensive for its quality.
Expedia.ca guest reviews rated the hotel 4.1 out of 5 with an 89% recommendation rate from 131 reviews.
TripAdvisor.com guest reviews ranked the hotel #24 of 61 Pensacola hotels with an average rating of 3.5 out of 5 from 73 reviews.
Booking.com guest reviews rated the hotel 7 out of 10 from 17 reviews.
The author called the hotel on January 9, 2014 to verify some information.
