OverviewThe Quality Inn Universal Studios (formerly Comfort Inn Universal Studios Area) is situated among other hotels and restaurants, within a 2-minute drive of Interstate 4. This hotel is well located for guests who are looking to access shopping and theme parks by car. There is also a public theme park shuttle service, I-RIDE Trolley, that stops in front of this hotel.
This hotel is 100% smoke free and all rooms include free Wi-Fi, free local calls, a coffeemaker, an iron and ironing board, a hair dryer, a TV with pay-per-view movies and individual climate control. Rooms are furnished with two double beds or one king bed. Select rooms feature a view of the pool and/or a microwave and mini-fridge.
Free parking is available on site and pets are permitted for an additional fee of $10 per pet, per night (maximum of two pets per room).
A free breakfast is served daily from 6:30 am to 9:30 am. This hotel does not have an on-site restaurant.
Other on-site amenities include an outdoor pool, a fitness centre, a games room, free newspapers, meeting facilities, a gift shop, guest laundry facilities, dry cleaning service and guest copy and fax service.
The Wet 'n' Wild Theme Park is a 3-minute drive or 20-minute walk away, while the Orlando Premium Outlets are 11 minutes away by car. SeaWorld and Universal Studios Resort Orlando are both about 10 minutes away by car. Walt Disney World is about 14 minutes away by car.
The Orlando International Airport (MCO) is about 17 minutes away by car, while the Kennedy Space Center is an 80-minute drive away. (All walking and driving time estimates: Google Maps)
Verified by a front desk agent on June 20, 2013: The free breakfast hours.
The GoodAmong the reviews used for this analysis, many guests found the location convenient for accessing shopping, restaurants and theme parks. A couple of reviewers accessed the theme park trolley that stopped outside the hotel and found it to be convenient.
Several guests found their beds to be comfortable, while several other reviewers praised the food and selection at the free breakfast.
The staff were complimented by several guests for their friendly service.
Several guests thought that the room rates were reasonable and that the hotel offered good value for the money they spent.
A few reviewers enjoyed the on-site pool and one guest described the pool area as clean.
Several guests described their rooms as clean, however, some other reviewers had concerns about the cleanliness of their rooms (see below for more details).
The Bad
Many guests were disappointed with the appearance of their rooms, among the reviews sourced for this editorial. Reviewers thought that their rooms were in need of upgrades and renovations. Some guests described dated fixtures and appliances, worn furniture and stained carpeting.
Several guests said that their rooms did not meet their cleanliness expectations and noted dirty carpeting and dusty surfaces. A couple of reviewers noticed unpleasant musty odours in their rooms.
Expedia.ca gave this hotel an average score of 3.1 out of 5, with 66% of 619 guests recommending the property.
TripAdvisor.com ranked this hotel #294 out of 330 hotels in Orlando, with an average score of 2.5 out of 5, from 130 reviews.
The author called the hotel on June 20, 2013 to verify some information.
