Toll-free Reservations 1-866-899-8039

Westgate Palace

This is a 3 star hotel in Orlando
6145 Carrier Drive, Orlando, FL, U.S.A.
Photo 1 - Westgate Palace
11-min. drive from Disney with free shuttle, condo-style suites with full kitchens
  • Free parking, free theme park shuttle
  • Many guests praised the hotel's proximity to theme parks and restaurants
  • Numerous reviewers were pleased with the level of customer service they received
  • The guest rooms were described as modern and well equipped by several lodgers
  • Several guests were disappointed with the added Wi-Fi fee
  • A few lodgers reported small and dated rooms
All photos on this page are provided to us and hosted by Webscope and maintain no responsibility over the use or restrictions of these photos.
Check Rates
Compare rates to other hotels in Orlando
(will open in a new window)

Editor's Analysis

Back to Top
Updated on Nov 3, 2013
Located about an 11-minute drive from Disney World and a 3-minute drive from the nearest Highway 400 on-ramp, Westgate Palace is suitable for business or vacation travellers who prefer condo-style accommodations with full kitchens, easy highway access and meeting/banquet space.

Each of this non-smoking hotel's two-bedroom condos offers cable TV, an in-room safe, a full kitchen (with cooking utensils), a living room with a sofabed, a dining area, a washer and dryer, a jetted tub, a hair dryer, an iron and ironing board and a DVD player. In-room Wi-Fi is available for an additional $9.99 per day, per device.

Hotel amenities include an outdoor pool, a kiddie pool, a pool bar, a lake, a fitness centre, a steam room, meeting/banquet space, a games room, a playground, basketball and volleyball courts, BBQ facilities, DVD rentals and free parking. Pets under 50 lbs are permitted for $80 per pet, per stay.

Free scheduled transportation to Walt Disney World Resort, Universal Orlando Resort, SeaWorld Orlando and Orlando Premium Outlets is also available (please contact the hotel for details). Guests also have access to the hotel's sister property, Westgate Lakes Resort & Spa (please contact the hotel for details).

On-site dining is offered at the hotel's Deli (serving breakfast, lunch and snacks), and Westgate Resorts Pizza Company, which serves lunch, dinner and room service.

Wet 'n' Wild can be found roughly a 12-minute walk from the hotel, while Orlando Premium Outlets and SeaWorld can both be found roughly 13 minutes away by car. Orlando International Airport (MCO) is a 20-minute drive away. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Wi-Fi $10/day/device, free parking, pets under 50 lbs $80/pet/stay, wheelchair accessible. (Call Date: October 25, 2013)
The Good
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's location, staff and rooms.

The hotel's location was a source of many compliments by reviewers. They found it close to Disney World, Wet 'n' Wild, Universal Studios, highway access, restaurants and shopping.

Numerous guests were pleased with the level of customer service they received. They characterized the staff as efficient, helpful, knowledgeable and attentive.

Several travellers were pleased with the hotel's accommodations. They described their rooms as clean, well equipped, spacious and modern, with nice lake views and views of the Universal Studios fireworks and comfortable beds. It should be noted, however, that a few patrons were disappointed with their lodgings (see below).

The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the Wi-Fi fee, the rooms and parking.

Several guests complained about the hotel's additional Wi-Fi fee. They found it expensive (about $10 per day, per device), and felt it should have been included in the room rates.

Although several lodgers enjoyed their modern and comfortable rooms, a few reviewers criticized their lodgings. They reported dated decor, worn fixtures, small-sized rooms, uncomfortable beds and some cleaning issues.

A few travellers reported not being able to find a parking space in the hotel's lot, which they found very inconvenient. guest reviews rated the hotel 4.1 out of 5 with a 90% recommendation rate from 1,307 reviews.
guest reviews ranked the hotel #36 of 104 Orlando hotels with an average rating of 4 out of 5 from 561 reviews. guest reviews rated the hotel 8.1 out of 10 from 244 reviews.

The author called the hotel on October 25, 2013 to verify some information.

Guest Reviews

Back to Top
99.51 USD - 0.00 USD Westgate Palace
Out of 553 hotels
Guest Rating Explained
Rating: 7.0 / 10

No. of guest ratings: 3
No. of guest comments: 3
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #76 out of 553 hotels in Orlando ranked by guests.
Guest Recommendations
"Can't complain!"
Verified Guest from Hialeah, FL US rated Westgate Palace 9 out of 10 on October 03, 2011
"In all fairness, our stay at the hotel was when Hurricane Charley was ripping through Orlando. Services were non-existant (due to the hurricane, I'm sure). However, customer service needs a HUGE overhaul. Most employees spoke NO English and were useless to guests. The girl on duty at the front desk (on Sat. night)was rude to us on more than one occasion and was easily frustrated and in tears most of the evening. Again, I'm sure the hurricane was part of her frustration; however, she needs much more training in how to stay "cool" under stress and customer service."
Lorraine from Tarpon Sporings, FL US rated Westgate Palace 3 out of 10 on August 14, 2004
Jj from Barnwell, SC US rated Westgate Palace 9 out of 10 on July 07, 2004


Back to Top

Westgate Palace

  • Fitness Room/Gym
  • Swimming pool
  • Concierge
  • Tour Desk
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Conference Room(s)
  • Multilingual Staff
  • Refrigerator
  • Cable / Satellite TV
  • Bath / Hot Tub
  • Meeting Rooms
  • Microwave
  • Hair Dryer
  • TV
  • CD Player
  • DVD Player
  • Laundry service
  • Water Activities
  • Fishing
  • Playground
  • Photocopier
  • Ticket Service
  • Spa & Wellness Centre
  • Shower
  • En suite
  • Private Bathroom
  • Private Toilet
  • Child Pool
  • Pool Outdoor
  • Outdoor heated pool
  • Kids Club
  • Games Available
  • Picnic Area/Tables
  • Designated Smoking Area
  • Vending Machines
  • Express Check-In/Check-Out
  • Self Laundry

24 Hour Hotel Reservations call Toll Free 1-866-899-8039 from the USA or Canada
International Callers call Toll Free 00-800-86071350 or +1 210-507-5997 and mention Promo Code 6932
Published 09.01.2015
© Copyright 1994-2015 WebScope.
99 West Hawthorne Ave, Suite 420 Valley Stream, NY, US 11580 About Us | Privacy Policy