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Westgate Lakes Resort & Spa

This is a 4 star hotel in Orlando
10000 Turkey Lake Road, Orlando, FL, U.S.A.
Photo 1 - Westgate Lakes Resort & Spa
Resort with on-site recreational activities, close to several theme parks 
  • Free Wi-Fi, free parking and free shuttle service to some theme parks
  • Many reviewers found the location convenient for accessing area theme parks
  • Many guests described their units as clean
  • The staff were frequently complimented for their friendly service
  • Several guests enjoyed the selection of on-site pools
  • A few reviewers described this resort as family friendly
  • Several guests expressed concerns about the Wi-Fi service and complained about the additional fess ($9.95 per day)
  • A few reviewers thought that their units appeared dated
  • A few guests complained about being pressured into attending a timeshare presentation
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Editor's Analysis

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Updated on May 30, 2013
This resort is situated within a 3-minute drive of I-4, across the interstate from the Orange County Convention Center.

This property is 100% smoke free and studio, one-, two-, three- and four-bedroom villas are available. Each unit includes a furnished balcony or patio, a kitchenette (microwave, mini-fridge, toaster and coffeemaker), a jetted tub, a TV and DVD player, air conditioning, an iron and ironing board and a safe. 

All suites are furnished with one king bed and a sofabed. Two-bedroom suites feature a second bedroom with two double beds. Three-bedroom suites have two bedrooms with one king bed in each, and a third bedroom featuring two double beds. Four-bedroom suites feature three bedrooms with one king bed in each, a fourth bedroom with two double beds, and three sofabeds in total.

One-bedroom unit kitchenettes also come equipped with a stove, and some feature in-suite laundry facilities. Two-bedroom suites have two bathrooms. Three-bedroom units have three bathrooms, two of which feature a jetted tub. Four-bedroom units have four bathrooms, three of which feature a jetted tub.

A daily resort fee of $9.95 is applied to all rooms and includes free Wi-Fi, fitness centre access and use of an in-room safe. Free parking is available on site and pets are permitted in select rooms for an additional fee of $170 per stay (limited to one dog under 60 lbs or one cat per room). There are some breed limitations, and guests are urged to discuss the details with the hotel upon booking.

There are multiple on-site dining options. The Westgate Smokehouse Grill serves breakfast and dinner, while Sid's Deli serves coffee and light snacks. There is also a Pizza Hut Express on site that provides room service and a Marketplace, which sells snacks, groceries and gifts. Some of the pools also feature poolside bars.

On-site recreational facilities include seven outdoor pools, seven outdoor hot tubs, seven children's wading pools, a lakeside marina and dock, paddle boats, pontoon boats, kayaks, fishing pools, a fitness centre with trainers, sports courts, mini-golf, bicycle rentals, a playground, a games room, horseshoes, shuffleboard, BBQs and picnic tables.

Other on-site amenities include a spa, 24-hour business centre, meeting rooms, concierge service, an ATM, a DVD library, a gift shop, a 24-hour front desk, safe deposit boxes, laundry facilities and dry cleaning service. There are also regularly scheduled children's activities and a supervised, indoor Kids' Club, where parents can drop off potty-trained children between 2 and 12.

A free scheduled shuttle service is available for transportation to Walt Disney World, Universal Orlando Resort, and Orlando Premium Outlets.

SeaWorld Orlando is a 5-minute drive away, while Wet 'n' Wild is about 8 minutes away by car. Universal Orlando Resort is a 14-minute drive away, while Walt Disney World Resort is about 12 minutes away by car. Orlando Premium Outlets and Festival Bay Mall at International Drive are both about an 11-minute drive away.

The Orlando International Airport (MCO) is 23 minutes away by car. (All driving time estimates: Google Maps)
The Good
Many guests described pleasant experiences at this resort, among the reviews used for this analysis.

Many reviewers described their rooms as clean, while several guests thought that their units were spacious. A few reviewers found their rooms comfortable.

Many guests found the location convenient for accessing theme parks and shopping, while a few reviewers appreciated the free theme park shuttle service.

The staff were frequently complimented for their friendly, efficient and helpful service.

Several reviewers enjoyed having a selection of on-site pools and a couple of guests agreed that the pools were clean and comfortably heated.

A few guests described this resort as family friendly and these reviewers enjoyed the on-site recreational facilities, including mini-golf, sports courts and pedal boats. A couple of guests thought that the room rates were reasonable.

The Bad
There were a few common concerns found for this property, among the reviews sourced for this editorial.

Several guests complained about the Wi-Fi service. A couple of reviewers found the service unreliable, while a couple of other guests complained about the additional fee of $9.95 per day. However, it should be noted that this is a mandatory resort fee that covers access to a variety of amenities and services, and is not a fee exclusively for Wi-Fi access. One reviewer did not appreciate that an access code was required for the Wi-Fi.

A few reviewers agreed that their units were aging and in need of upgrades.

A few guests complained that they were pressured by sales personnel into attending a timeshare presentation.

A couple of reviewers described slow service at the on-site restaurants. While many guests complimented the staff at this property, a couple of guests thought that the front desk agents could have been more helpful and responsive to their concerns. gave this hotel an average score of 3.9 out of 5, with 80% of 3,344 guests recommending the property. ranked this hotel #194 out of 328 hotels in Orlando, with an average score of 3.5 out of 5, from 1,753 reviews.

The author called the hotel on May 28, 2013 to verify some information.

Guest Reviews

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66.59 USD - 0.00 USD Westgate Lakes Resort & Spa
Out of 553 hotels
Guest Rating Explained
Rating: 6.8 / 10

No. of guest ratings: 1
No. of guest comments: 1
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #111 out of 553 hotels in Orlando ranked by guests.
Guest Recommendations
Janna from Wellington, FL US rated Westgate Lakes Resort & Spa 9 out of 10 on November 12, 2005


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Westgate Lakes Resort & Spa

  • Business Center
  • Room Service
  • Fitness Room/Gym
  • Restaurant
  • Swimming pool
  • Concierge
  • Tour Desk
  • Massage / Beauty Centre
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Babysitting / Child Services
  • Air Conditioned
  • Tennis Courts
  • Golf Course
  • Conference Room(s)
  • Multilingual Staff
  • Safe-Deposit Box
  • Refrigerator
  • Cable / Satellite TV
  • Meeting Rooms
  • Microwave
  • Hair Dryer
  • TV
  • DVD Player
  • Laundry service
  • Bicycle Rental
  • Shops
  • Garden
  • Water Activities
  • Fishing
  • Golf (miniature)
  • Playground
  • Volleyball
  • Photocopier
  • Ticket Service
  • Salon
  • Jacuzzi
  • Massage
  • Spa & Wellness Centre
  • En suite
  • Private Bathroom
  • Private Toilet
  • Child Pool
  • Pool Outdoor
  • Games Available
  • Supervised child care/activities
  • Picnic Area/Tables
  • Souvenirs/Gift Shop
  • Vending Machines
  • Self Laundry

User Contributed Info

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Westgate Lakes Resort & Spa in Orlando, Florida, provides guests all the comforts of a fully furnished home with accommodations ranging from studios to large four-bedroom spacious suites, all within minutes of Orlando’s world-class theme parks and tourist attractions, as well as many family-friendly restaurants. A nonsmoking Orlando resort, Westgate Lakes Resort & Spa is pet friendly, allowing pets under 60 lbs. With a variety of onsite amenities, Westgate Lakes Resort & Spa offers something for everyone!

Alcohol Served Liquor | Beer | Wine
Avg. Main Course Price $$ ($10 - $20)
Category Accommodation and Food Services
Fax 407.352.6666
General Amenities Breakfast Available | Fitness Room | Concierge
General Property Info Great for Children | Security Guard | 24 hr Service
Listing Type Place
Meals Served Dessert | Dinner | Breakfast
Place Activities Eating / Dining (restaurant, cafe, pizzeria...) | Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Place Status Open at this location
Postal Code 32819-8016
Public Access Open to the General Public
Telephone (407) 345-0000
Toll-free 1-866-499-9080
WiFi Paid

24 Hour Hotel Reservations call Toll Free 1-866-899-8039 from the USA or Canada
International Callers call Toll Free 00-800-86071350 or +1 210-507-5997 and mention Promo Code 6932
Published 09.01.2015
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