OverviewThis property is situated in the Walt Disney World Resort, between Epcot Center and Disney's Hollywood Studios. This hotel is well suited for guests who are looking for convenient access to the Walt Disney Theme Parks and on-site recreational activities.
This hotel is 100% smoke free and all rooms include a 32" flat screen TV, a mini-fridge, an iron and ironing board, a make-up mirror, a hair dryer, a safe and individual climate control. Select rooms also include a balcony. Rooms are furnished with one king bed or two double beds.
Suites provide more spacious accommodations with separate dining/working and sleeping areas, a wet bar, a sofabed and a walk-in closet. Governor's suites, which are more spacious than other suites and include a parlour and conference tables, are also available. Suites are furnished with king beds and/or two double beds. Wheelchair-accessible rooms are also available.
A resort fee of $17 per room, per night, includes Wi-Fi service and fitness centre access. A pantry service is available to stock mini-fridges and wet bars with customized grocery items. Self-parking is available for an additional fee of $15 per night, while valet parking is available for an additional fee of $20 per night. Pets are not allowed.
This hotel has 17 on-site restaurants, including the Garden Grove, which serves breakfast, lunch and dinner. This restaurant features dining with Disney characters.
Other on-site amenities include a spa, five pools, a white sand beach, paddle boats, a playground, two health clubs, tennis, basketball and volleyball courts, jogging trails, shopping, an art gallery, games rooms, a business centre and concierge services.
Guests of this property also enjoy free parking at Walt Disney Theme Parks, additional park hours, free scheduled transportation throughout the parks and free delivery of purchases made at the parks. There are also on-site Disney ticket desks.
There are four golf courses within a 9-minute drive of this hotel, and Disney's Fantasia Gardens Miniature Golf Course is an 8-minute walk away. SeaWorld Orlando is 15 minutes away by car, while Wet 'n' Wild is a 20-minute drive away. Disney's Animal Kingdom is 10 minutes away by car, while Magic Kingdom is an 11-minute drive from the hotel.
Universal Studios Orlando is a 25-minute drive away, while shopping at Orlando Premium Outlets is about 30 minutes away by car. The Orlando International Airport (MCO) is a 32-minute drive away. (All driving time estimates: Google Maps)
The GoodMany guests seemed satisfied with their stays at this property, among the reviews sourced for this editorial.
The staff were the most complimented aspect of this hotel and reviewers described the front desk staff as helpful, friendly, professional and prompt.
Many reviewers found the location convenient for accessing various theme parks, especially Disney's, on foot or via the complimentary park shuttles.
The food at the on-site restaurants was frequently complimented by guests and one reviewer thought that the restaurants offered affordable kids' menus. However, there were a few complaints about restaurant prices (see below).
Several guests found their rooms clean and and their beds comfortable. A few reviewers thought their rooms offered pleasant views of the lake and theme parks.
Several reviewers enjoyed the on-site pools, beach and playground, while a couple of guests thought that the grounds appeared well maintained.
A few guests thought that this hotel offered good value for the money they spent. However, there were some complaints about prices and fees (see below for more details).
The Bad
There were several common concerns found for this property, among the reviews used for this analysis.
Several reviewers found their rooms and bathrooms to be small, while several other guests thought that their room interiors appeared somewhat dated. A couple of guests were disturbed by noise from doors slamming in the halls.
A few guests thought that the prices at the on-site restaurants were expensive, while a couple of other reviewers thought that the room rates and resort fees ($17 per room, per night) were expensive.
Expedia.ca gave this hotel an average score of 4.2 out of 5, with 87% of 3,257 guests recommending the property.
TripAdvisor.com ranked this hotel #173 out of 328 hotels in Orlando, with an average score of 3.5 out of 5, from 3,274 reviews.