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The Palms Hotel and Villas

This is a 3 star hotel in Orlando
3100 Parkway Blvd, Orlando, FL, U.S.A.
Photo 1 - The Palms Hotel and Villas
Free breakfast & Disney shuttle, good staff, clean rooms, free on-site parking
  • Free Wi-Fi, free breakfast, free theme park shuttle, free parking
  • Numerous guests praised the hotel's proximity to Disney parks and highway access
  • The hotel's staff were praised for their efficient and attentive service
  • Several reviewers enjoyed their clean and well-equipped rooms
  • A few guests complained of dated decor and furniture
  • Noise transfer was reported by a few lodgers
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Editor's Analysis

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Updated on Oct 2, 2013
Located a 3-minute drive from Highway 192 and about a 7-minute drive from Walt Disney World, The Palms Hotel and Villas are geared towards travellers who prefer condo-style accommodations with full kitchens, a free breakfast, a free theme park shuttle and easy highway access.

Each of the hotel's air-conditioned one- and two-bedroom suites comes equipped with free Wi-Fi, cable TV, a full kitchen, a living room with a sofabed, a dining area/work space, an iron and ironing board and a hair dryer. The hotel is not wheelchair accessible.

Hotel amenities include an outdoor pool, a kiddie pool, a hot tub, a fitness centre, a basketball court, a games room, a business centre, BBQ facilities, guest laundry, a free breakfast and free parking. Pets are permitted for $100 per pet, per stay.

A complimentary scheduled shuttle to and from several Orlando attractions, including select Walt Disney World Resort, Universal Orlando Resort and SeaWorld theme parks, is also offered. A mandatory $8.95 resort fee will be charged per room, per night.

SeaWorld is about a 16-minute drive away, while Downtown Disney is 13 minutes away by car. Kissimmee's city centre is roughly a 20-minute drive away and Orlando International Airport (MCO) is a 25-minute drive away. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, pets $100/pet/stay, not wheelchair accessible. (Call Date: September 24, 2013)
The Good
The majority of the reviews sourced for this analysis were positive, with praise going to the hotel's location, staff and rooms.

The hotel's location was praised by many lodgers. They found it close to Disney World, SeaWorld, Universal Studios, restaurants, shopping, highway access and a grocery store.

Numerous guests were pleased with the level of customer service they received, and characterized the staff as efficient, attentive and accommodating. 

Several reviewers enjoyed their accommodations. They described their rooms as clean, spacious, well equipped and quiet, with fast Wi-Fi and comfortable beds. It should be noted, however, that a few lodgers were disappointed with their rooms (see below).

The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the rooms and noise transfer.

Although several guests enjoyed their clean and well-equipped rooms, a few lodgers were disappointed with their accommodations. They reported dated decor and furniture, worn carpets and linens and musty smells.

Noise disturbances were mentioned by a few reviewers. They reported noise from guests in adjacent rooms, rooms overhead and in the hallways. guest reviews rated the hotel 3.7 out of 5 with a 76% recommendation rate from 1,492 reviews. guest reviews ranked the hotel #21 of 163 Kissimmee hotels with an average rating of 4 out of 5 from 242 reviews. guest reviews rated the hotel 7.7 out of 10 from 29 reviews

The author called the hotel on September 24, 2013 to verify some information.

Guest Reviews

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0.00 USD - 0.00 USD The Palms Hotel and Villas
Out of 553 hotels
Guest Rating Explained
Rating: 6.8 / 10

No. of guest ratings: 18
No. of guest comments: 18
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #110 out of 553 hotels in Orlando ranked by guests.
Guest Recommendations
Verified Guest from Pass Christian, MS US rated The Palms Hotel and Villas 7 out of 10 on November 13, 2006
"breakfast could have been a little later , and dont get a front facing room the road will wake you up with traffic apart from thar very good .you will need to rent a car if staying here for comfort"
Muriel from Westmeath, IE rated The Palms Hotel and Villas 8 out of 10 on June 28, 2006
"The hotel is situated on a quiet street. The grounds are very well kept and the room was clean and very comfortable. The housekeeping staff was very friendly and helpful."
Nilda from Miami, FL US rated The Palms Hotel and Villas 9 out of 10 on June 24, 2006
"Our first night's stay was very noisy. We requested another room the following morning and got a room on the 3rd floor and it was definitely much more peaceful. The breakfast was really nice -- sausage, eggs, pancakes, waffles, cereal, assorted pastries and juices. The pool and jacuzzi were very clean. Overall we really enjoyed our stay and would definitely recommend it to others."
Verified Guest from Winston-salem, NC US rated The Palms Hotel and Villas 9 out of 10 on June 15, 2006
Mario from Wellington, FL US rated The Palms Hotel and Villas 7 out of 10 on May 29, 2006
"It would be great of the buffet breakfast had some more healthy options like fruit and yogurt. We enjoyed the pool area and thought the grounds (flowers etc.) were beautiful!"
Stephen from Reading, MA US rated The Palms Hotel and Villas 8 out of 10 on May 01, 2006
"Breakfast not as good - Did not look forward to it after two days straight of biscuits and gravy - Much better spread in October 2004....Missed the evening happy hour like October 2004. When I left thought I would investigate a new place to stay in 2008."
Verified Guest from Bexley, OH US rated The Palms Hotel and Villas 7 out of 10 on April 08, 2006
"We were pleasantly delighted to be able to choose our room location. With traveling with a young child, we selected a room close to the play yard. We also used the barbeque in the gazebo which we found very well maintained. The breakfast room was always well stocked with pasteries and breads. We would have liked to have had some fruit and yogurt selections for a heathier breakfast. The pool was always clean. We have a very enjoyable and rememberable stay. "
Maryann and joseph from Poughkeepsie, NY US rated The Palms Hotel and Villas 10 out of 10 on March 08, 2006
Betty from Fleetwood, NC US rated The Palms Hotel and Villas 7 out of 10 on February 06, 2006
"Hotel has changed hands recently & is now called the Palms Hotel & Villas. They do not maintain as well as they should. Staff was nice and friendly."
Todd from Cloquet, MN US rated The Palms Hotel and Villas 8 out of 10 on January 14, 2006
Gerald from New, NC US rated The Palms Hotel and Villas 9 out of 10 on July 08, 2005
"My only problem was not getting a no smoking room although that is what I requested."
Richard from Wesley Chapel, FL US rated The Palms Hotel and Villas 8 out of 10 on June 19, 2005
"Only place I've stayed where breakfast and dinner were included. This is a wonderful benefit for families in particular. The food was good, service was very friendly. I was extremely pleased with my stay and would most definitely return."
James from West Chester, OH US rated The Palms Hotel and Villas 10 out of 10 on June 09, 2005
"Avoid Block 7 too close to a busy noisy interstate H/way made for interrrupted sleep at night Breakfast did not vary from the first to the last day.... physical plant needs some work ;broken floor tiles , worn out carpets"
Verified Guest from Christ Church, BB rated The Palms Hotel and Villas 5 out of 10 on May 22, 2005
"Air conditioner leaked all night, the water from it was running over on to the floor."
Verified Guest from Davenport, FL US rated The Palms Hotel and Villas 8 out of 10 on May 08, 2005
"GREAT BREAKFAST BUFFET!!! And we loved being able to grill outside. Had a great time......will definately be back! Only wish you had an airport shuttle service."
Chris from Laurens, SC US rated The Palms Hotel and Villas 9 out of 10 on July 23, 2004
"I stayed at Homewood Suites in Savannah and was blown away with everything. This hotel had a terrible breakfast no Southern Foods served at all. The help could barely speak or understand English and the Maids spent more time making shapes out of towels then providing the proper amenities"
Kimberly from Nazareth, PA US rated The Palms Hotel and Villas 5 out of 10 on November 21, 2003
"Hotels proximity to the Interstate 4, (view out of the window) left me sleepless, sounded like the indy 500 all night long. Had ants to deal with every morning in the bathroom and kitchen, no food left out and they still would not go away, recommend you put everything in the frige or in plastic bags. The furniture was the uncomfortable, only one couch in the living room, nothing else to sit on. It felt like sitting on wooden crates. Stuffy rooms and way to much carpet deoderizer, left my sinuses gasping for air! breakfast buffet was the only thing i liked about the hotel."
Wesley from Sumter, SC US rated The Palms Hotel and Villas 5 out of 10 on November 14, 2003


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The Palms Hotel and Villas

  • Business Center
  • Fitness Room/Gym
  • Parking
  • Swimming pool
  • Tour Desk
  • Elevator / Lift
  • 24 Hour Reception
  • Air Conditioned
  • Multilingual Staff
  • Refrigerator
  • Cable / Satellite TV
  • Wake-up Service
  • Microwave
  • Hair Dryer
  • TV
  • Laundry service
  • Photocopier
  • Ticket Service
  • Jacuzzi
  • En suite
  • Private Bathroom
  • Private Toilet
  • Child Pool
  • Pool Outdoor
  • Games Available
  • Vending Machines
  • Self Laundry

User Contributed Info

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Category Accommodation and Food Services
Friday Closing Time 24:00
Friday Opening Time 0:00
Listing Type Place
Monday Closing Time 24:00
Monday Opening Time 0:00
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Saturday Closing Time 24:00
Saturday Opening Time 0:00
Sunday Closing Time 24:00
Sunday Opening Time 0:00
Thursday Closing Time 24:00
Thursday Opening Time 0:00
Tuesday Closing Time 24:00
Tuesday Opening Time 0:00
Wednesday Closing Time 24:00
Wednesday Opening Time 0:00

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Published 09.01.2015
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