OverviewLocated about a 3-minute drive from the nearest Interstate 4 on-ramp and a 9-minute drive from Universal Studios Orlando, The Enclave Hotel & Suites is geared towards travellers who require a hotel with easy highway access, extended kitchen amenities and outdoor pools.
Each of this non-smoking hotel's guest rooms and suites offers free wired Internet, cable TV, an in-room safe, a full kitchen (with a dishwasher and utensils), an iron and ironing board and a hair dryer. Rooms with a separate bedroom, a living room with a sofabed, a dining area and bunk beds are also available, and the hotel is wheelchair accessible. Pets are not permitted.
Hotel amenities include two outdoor pools, an indoor pool, two kiddie pools, two hot tubs, a fitness centre, a playground, a tennis court, a private lake, a games room, a convenience store, meeting/banquet space, a business centre, guest laundry, vending machines, free parking, a free breakfast to-go and a food court, which is open daily for breakfast, lunch and dinner.
A free scheduled shuttle to Universal Orlando, SeaWorld and Wet 'n' Wild is offered, while scheduled transportation to Disney theme parks is also available (charges apply). Please contact the hotel for full shuttle details.
Wet 'n' Wild is a 9-minute walk away, while SeaWorld is about a 13-minute drive from the hotel. Downtown Disney is 15 minutes away by car and Orlando International Airport (MCO) is a 20-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted, wheelchair accessible. (Call Date: October 8, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with praise going to the hotel's location, staff and rooms.
The hotel's location was praised by numerous guests. They described it as easy to find, and close to Universal Studios, Wet 'n' Wild, bars, shopping, restaurants and attractions.
Many reviewers complimented the hotel's staff, characterizing them as friendly, efficient during check-in and helpful with directions and recommendations. One patron remarked, "They had so many useful tips on using the trolley and nice restaurants to eat in, nothing was too much to ask".
Several travellers enjoyed their accommodations at the hotel. They described their rooms as spacious, clean, well equipped and well maintained, with comfortable beds and great views of the Disney fireworks. Some lodgers criticized their rooms, however (see below).
The Bad
While the majority of reviews consulted for this analysis were positive, there were some common complaints about the free breakfast and the rooms.
The hotel's breakfast was a source of disappointment for several lodgers. They described it as terrible, awful, pre-packaged and processed, with minimal options and limited seating.
Although several guests were satisfied with their spacious and well-equipped rooms, some lodgers complained about their accommodations. They reported uncomfortable beds, dated decor, worn fixtures, furniture and carpets, musty odours and some cleaning issues.
TripAdvisor.com guest reviews ranked the hotel #183 of 328 Orlando hotels with an average rating of 3.5 out of 5 from 1,859 reviews.
Expedia.ca guest reviews rated the hotel 3.1 out of 5 with a 66% recommendation rate from 836 reviews.
Booking.com guest reviews rated the hotel 7.5 out of 10 from 94 reviews.
The author called the hotel on October 8, 2013 to verify some information.
