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Sheraton Orlando Downtown Hotel

This is a 3 star hotel in Orlando
400 West Livingston Street, Orlando, FL, U.S.A.
Photo 1 - Sheraton Orlando Downtown Hotel
Good downtown locale, clean rooms, on-site dining, Wi-Fi and parking cost extra
  • Many guests were pleased with the hotel proximity to highway access and the Amway Center
  • The hotel's staff were complimented for their efficient and professional service
  • Several reviewers enjoyed their clean and comfortable rooms
  • Some guests were disappointed with the added parking and Wi-Fi costs
  • Noise transfer was reported by some reviewers
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Editor's Analysis

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Updated on Jun 1, 2013
Located about a 2-minute drive from the nearest Interstate 4 on-ramp and a 4-minute drive from Orlando's city centre, the Sheraton Orlando Downtown Hotel is geared towards travellers who prefer a centrally located hotel with easy highway access and on-site dining.

This hotel has 290 air-conditioned guest rooms and suites, each offering cable TV, a mini-bar, a desk, a hair dryer and an iron and ironing board. Standard rooms offer one king or two double beds. Rooms with a separate bedroom, dining area, a living room with a pull-down bed, a mini-fridge, a microwave and a bathrobe for each guest are available.

Club Level rooms give guests access to the Club Lounge, which serves a free breakfast and evening snacks, offers a bar, and is furnished with a TV area, dining area and computer workstation. The Club Lounge offers free Wi-Fi.

The hotel is wheelchair accessible. Hotel amenities include a seasonal outdoor pool, 16 meeting and event rooms, fitness facilities, a business centre, guest laundry facilities, a gift shop and a free shuttle service to locations within a 5-mile radius of the hotel (pre-booking required). This hotel also features a 24-hour front desk and concierge service.

On-site dining is offered at Livingston Street Cafe, which serves breakfast daily, and Spectators Bar and Grill, which serves lunch and dinner daily. Room service is available 24 hours a day.

There is no self-parking available at this hotel, but valet parking is available on site for $16 per day. Wi-Fi service is an additional $9.95 per 24 hours. One dog per room, weighing up to 40 lbs, is permitted free of charge.

Disney World is about a 30-minute drive southwest of the hotel, while SeaWorld Orlando is a 20-minute drive southwest. The Amway Arena is roughly a 9-minute walk northwest, and the Orlando Science Center is about a 10-minute drive northeast of the hotel. Orlando International Airport (MCO) is about a 25-minute drive southeast. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Wi-Fi $9.95/day, parking $16/day, one dog up to 40 lbs permitted free of charge, wheelchair accessible. (Call Date: May 31, 2013)

The Good
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's location, staff and rooms.

The hotel's location was praised by numerous lodgers, who found it close to highway access, bars, restaurants, Amway Center, shopping and Orlando's downtown area.

Many reviewers complimented the hotel's staff, and found them to be friendly, professional, efficient and accommodating.

Several guests were pleased with the hotel's accommodations. They described their rooms as clean, spacious, modern and well equipped, with comfortable beds.

The Bad
While the majority of reviews consulted for this analysis were positive, there were some common complaints about the value and noise transfer.

Some reviewers felt the hotel charged too many extra fees on top of the room rates. They were disappointed at having to pay for the valet-only parking, and also felt the added costs for the Wi-Fi and daily breakfast should have been included in the room rates.

Noise disturbances were noted by some guests. They reported train noise all through the night in pool-facing rooms, as well as highway noise and loud guests in the hallways. guest reviews rated the hotel 4.1 out of 5 with an 86% recommendation rate from 202 reviews. guest reviews ranked the hotel #212 out of 328 Orlando hotels with an average rating of 3.5 out of 5 from 154 reviews. guest reviews rated the hotel 8.6 out of 10 from 64 reviews.

The author called the hotel on May 31, 2013 to verify some information.

Guest Reviews

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0.00 USD - 0.00 USD Sheraton Orlando Downtown Hotel
Out of 553 hotels
Guest Rating Explained
Rating: 7.2 / 10

No. of guest ratings: 6
No. of guest comments: 6
Guest Recommended: Yes
Popularity Ranking Explained

Rating: #46 out of 553 hotels in Orlando ranked by guests.
Guest Recommendations
"Excellent service. Felt at home. No waitress in bar at lunch time meant a slight delay in food arriving. Made up for by friendly bar man"
Robin from Camberley, GB rated Sheraton Orlando Downtown Hotel 8 out of 10 on August 06, 2005
"I found the bed very uncomfortable. It was way too soft and I awoke with a slight back ache. I would also recommend that bottled water be available for guests either in the room or at the reception area."
Mike from Jacksonville, FL US rated Sheraton Orlando Downtown Hotel 8 out of 10 on August 06, 2004
"The hotel was good and convenient to the T.D. Waterhouse complex where we attented the Benny Hinn Crusade. The two items I thought were negative would be : The lack of a place to eat after 11:00 at night in the hotel. We got back to the hotel after the Crusade wanting something to eat ( sandwich or desert ) to find nothing open! I would think that a Marriott hotel would make it easy for a guest to be serviced after 11:00 for a after hours menu.We had to get the valet parking people to get our car and look for a suitable diner or cafe ( the hotel is not in the best of neighborhoods). We finally got back to our hotel after 1:00 am a little wary and tired. The shower valve needed repair was the other negative. Room# 611 Thanks for asking us to share our opinions.Rick from Spring Hill."
Rick from Spring Hill, FL US rated Sheraton Orlando Downtown Hotel 8 out of 10 on January 24, 2004
"Only problem was the room next door seemed to be talking at a regular volume level and yet we could hear every thing they were saying....kind of anoying, ya know."
Verified Guest from Palm Bay, FL US rated Sheraton Orlando Downtown Hotel 10 out of 10 on January 11, 2004
"Good everything was very good, excelent to be honest"
Rodrigo from N. Lauderdale, FL US rated Sheraton Orlando Downtown Hotel 10 out of 10 on January 04, 2004
Verified Guest from Tallahassee, FL US rated Sheraton Orlando Downtown Hotel 8 out of 10 on October 30, 2003


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Sheraton Orlando Downtown Hotel

  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Swimming pool
  • Pet Friendly
  • Disabled Access
  • Concierge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Banquet Facilities
  • Multilingual Staff
  • Safe-Deposit Box
  • ATM / Cash Machine
  • Meeting Rooms
  • Laundry service
  • Shops
  • Ballroom
  • Disabled Accessible Rooms
  • Internet Connection (wireless)
  • Pool Outdoor
  • Luggage Storage
  • Shops in Hotel
  • Souvenirs/Gift Shop

User Contributed Info

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Offering 290 spacious guest rooms and suites , our hotel in downtown Orlando FL gives you a great place to stay while enjoying  a night on the town or attending a game at the Amway Center. The Sheraton Orlando Downtown is centrally located to the business district and offers guests to the area a chance to see the other side of Orlando.

Category Accommodation and Food Services
Fax (407) 648-5414
Listing Type Place
Neighbourhood Central Business District
Number of Rooms 290
Place Activities Sleeping / Lodging (hotel, chalet, B&B, cabin...)
Place Status Open at this location
Postal Code 32801
Public Access Open to the General Public
Telephone (407) 843-6664

24 Hour Hotel Reservations call Toll Free 1-866-899-8039 from the USA or Canada
International Callers call Toll Free 00-800-86071350 or +1 210-507-5997 and mention Promo Code 6932
Published 09.01.2015
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