OverviewThis hotel is situated within an 11-minute walk of The CityWalk at Universal Studios Orlando. Offering free scheduled shuttle service to Wet 'n' Wild and SeaWorld, this property is well suited for guests looking to visit area theme parks.
This hotel is smoke free and all rooms include free Wi-Fi, a 32" flat screen TV with pay-per-view movies, a mini-fridge, an iron and ironing board, a hair dryer and individual climate control. Select rooms also include a desk, a coffeemaker and a mini-fridge. Accessible rooms are also available.
Suites at this hotel provide more spacious accommodations and also include a kitchenette with a fridge, a microwave and a dishwasher.
Free parking is available on site and pets under 40 lbs are permitted in select rooms for an additional fee of $50 per stay.
The on-site TGI Fridays serves breakfast, lunch and dinner. Room service is available daily from 7 am to 11 pm.
Other on-site amenities include a splash zone, an outdoor pool, a fitness centre, a games room, a gift shop, a business centre, same-day dry cleaning, an ATM, concierge service, porter service, safe deposit boxes and an airline boarding pass printing kiosk.
Access to Interstate 4 and the Orlando Premium Outlets are about an 8-minute drive away, while the Wet 'n' Wild Theme Park is 12 minutes away by car. The Orange County Convention Centre is about a 15-minute drive away, while SeaWorld is about 20 minutes away by car. Walt Disney World is also a 20-minute drive away, while the Orlando International Airport (MCO) is 25 to 30 minutes away by car. (All walking and driving time estimates: Google Maps)
The GoodAmong the reviews used for this analysis, most guests agreed that the location was the highlight of this property. Many reviewers found the hotel within walking distance of Universal, while a couple of guests said that shopping and restaurants were nearby.
Several reviewers described their rooms as clean and comfortable, however, some guests expressed concerns about their rooms (see below for more details).
A couple of guests complimented the staff for their friendly and helpful service, while a couple of reviewers praised the foot at the on-site breakfast buffet (charges apply). A couple of reviewers enjoyed the outdoor pool.
The Bad
There were a couple of common concerns found for this property, among the reviews sourced for this editorial. Several guests thought that the rooms appeared dated and in need of upgrades. These guests specifically mentioned worn carpeting and an unpleasant odour in the room.
A few reviewers thought that the housekeeping staff were unfriendly and provided inconsistent service.
There were several other complaints found for this property, but they seemed to result from isolated experiences.
Expedia.ca gave this hotel an average score of 3.8 out of 5, with 84% of 583 guests recommending the property.
TripAdvisor.ca ranked this hotel #161 out of 328 hotels in Orlando, with an average score of 3.5 out of 5, from 603 reviews.
