OverviewLocated in the Walt Disney World Resort and a 2-minute drive from Highway 535, the Hilton in Walt Disney World Resort is geared towards vacation travellers who prefer a hotel with on-site dining, free Disney Parks transportation and easy highway access.
This non-smoking hotel has 814 air-conditioned guest rooms, each offering free Wi-Fi, cable TV, a mini-fridge, an in-room safe, a coffeemaker, a desk, a hair dryer and an iron and ironing board. Standard rooms offer one king or two double beds, while rooms with a seating area and sofa and a dining table are also available. The hotel is wheelchair-accessible. Pets are not permitted.
Hotel amenities include two outdoor heated pools, a hot tub, a fitness centre, meeting/banquet facilities, jogging trails, a business centre, shopping, a games room, guest laundry and a gift shop.
A complimentary scheduled shuttle to and from all Walt Disney World Parks is offered, and begins one hour prior to the park opening, and ends two hours after the park closes. On-site dining is offered at six different restaurants, and a Disney Character Breakfast is offered each Sunday from 8:30 am to 11 am. Poolside dining is also available.
A mandatory resort fee of $22 per night per room is applicable, and self-parking is an additional $13 per night. Valet parking is available for $20 per night. Guests will be given extended-hours access to Disney Parks.
Downtown Disney is about a 10-minute walk southwest of the hotel, while Cirque du Soleil is a 4-minute drive westward. Downtown Orlando is roughly a 20-minute drive northeast, and Orlando International Airport (MCO) is a 25-minute drive northeast. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Mandatory $22 resort fee, free Wi-Fi, self-parking $13/night, pets not permitted, wheelchair accessible. (Call Date: July 1, 2013)
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's staff, location and rooms.
The hotel's staff were the source of numerous compliments by reviewers, who characterized them as efficient, helpful and personable.
Many lodgers were pleased with the hotel's location. They found it to be within walking distance of Downtown Disney, as well as close to Epcot, shopping, restaurants, nightlife and highway access.
Several patrons enjoyed their accommodations at the hotel. They described their rooms as clean, well equipped and spacious, with fast Wi-Fi and comfortable beds. It should be noted, however, that a few guests had complaints about their rooms (see below).
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the added fees and the rooms.
Several guests were disappointed with the extra costs they incurred while staying at the hotel. They complained about the hotel's resort fee, the added parking charge and the lack of a free breakfast. Some also felt the restaurants' food in general was overpriced and expensive.
While the majority of reviewers enjoyed their clean and well-equipped rooms, a few lodgers reported dated decor and furniture, as well as some cleaning issues.
guest reviews rated the hotel 4.3 out of 5 with a 91% recommendation rate from 2,066 reviews. TripAdvisor.com
guest reviews ranked the hotel #124 of 329
Orlando hotels with an average rating of 4 out of 5 from 1,429 reviews.
Booking.com guest reviews rated the hotel 8.6 out of 10 from 271 reviews.
The author called the hotel on July 1, 2013 to verify some information.