OverviewThis property is situated in the Downtown Disney area and is well suited for guests looking for a more spacious and simple property within the Disney Park.
All 761 guest units are smoke free and all rooms and villas include free Wi-Fi, a terrace or private balcony, blackout curtains, a hair dryer, an iron and ironing board, a microwave, a coffeemaker, a fridge, a TV, a safe and air conditioning. Studio rooms are equipped with a kitchenette, while one- and two-bedroom villas are equipped with full kitchens.
Deluxe studio rooms are furnished with two queen beds. One-bedroom villas are furnished with one king bed, one queen-sized sofabed and one single-sized sleeper chair, while two-bedroom villas are furnished with one king bed, two queen beds, one queen-sized sofabed and one single-sized sleeper chair.
Free parking is available on site and pets are not permitted.
There are multiple on-site dining options. The on-site Olivia's Cafe serves breakfast, lunch and dinner, while Good's Food To Go, Turtle Shack Snack Bar and the Gurgling Suitcase Libations & Spirits all serve lighter fare and beverages.
On-site recreational facilities include an outdoor pool, waterslide, fitness centre, tennis court and sauna. Other on-site amenities include an ATM, theme park transportation, child-care services, laundry and dry cleaning service, designated smoking areas, mail service and merchandise delivery.
Epcot Center, Typhoon Lagoon, Magic Kingdom and Disney's Hollywood Studios are all about a 5- to 10-minute drive away. Disney provides free scheduled bus transportation from their on-site hotels to theme parks.
SeaWorld Theme Park is about a 15-minute drive away, while Universal Studios Orlando, Orange County Convention Center, Orlando Premium Outlets, and Wet 'n' Wild (a waterpark) are all about 20 minutes away by car. The Orlando International Airport (MCO) is a 30-minute drive away. (All driving time estimates: Google Maps)
The GoodMany guests described overall pleasant experiences at this hotel, among the reviews used for this analysis.
Many guests found the location ideal for exploring Disney via the Disney transit system. One reviewer said that she never waited more than 10 minutes for one of the buses. However, there were a couple of complaints about the transit service (see below).
Many reviewers found the on-site pool area enjoyable and the grounds surrounding the property to be well maintained.
The rooms and villas were frequently described as spacious. A couple of guests appreciated having separate bedrooms when travelling with their children. Several guests agreed that their rooms were clean, well maintained, well appointed and comfortable. Several reviewers enjoyed having a private and furnished balcony.
Many guests described the staff as friendly and helpful. However, there were a couple of complaints about the housekeeping service (see below).
A couple of reviewers praised the food at Olivia's Cafe.
The Bad
There were several common concerns found for this property, among the reviews sourced for this editorial.
Several guests found the hotel property too large and spread out. These guests said that they had long walks from their units to the main hospitality house, where the restaurants and amenities were housed.
A couple of guests complained of a damp or musty smell in their rooms, while a couple of other reviewers said that the provided pillows were uncomfortable. A couple of guests expressed concerns about the housekeeping service. One reviewer was disappointed that they serviced her room around 3 pm, while another guest said that the staff did not always leave enough guest towels for all members of her party.
A couple of reviewers were disappointed that this resort only offered one on-site restaurant with table service.
While many guests found the location ideal for accessing Disney's theme parks, and specifically praised Disney's transportation, a couple of guests found the Disney transit system unreliable.
Expedia.ca gave this hotel an average score of 4.3 out of 5, with 88% of 72 guests recommending the property.
TripAdvisor.ca ranked this hotel #48 out of 329 hotels in Orlando, with an average score of 4.5 out of 5, from 1,043 reviews.
