OverviewLocated about a 10-minute drive from
Disney's Typhoon Lagoon Water Park, and a 7-minute drive from the nearest Interstate 4 on-ramp, Disney's Caribbean Beach Resort is popular with travellers who prefer a Disney-themed, beachfront hotel with on-site dining, a free Disney theme park shuttle and easy highway access.
This hotel has 2,112 air-conditioned guest rooms, each offering two double beds or one king bed, free Wi-Fi, cable TV, a coffeemaker, a mini-fridge, an in-room safe and a hair dryer. Irons and ironing boards are available upon request and the hotel is wheelchair accessible.
Hotel amenities include six outdoor pools, a poolside bar, two waterslides, two hot tubs, private beaches, bike rentals, an arcade, a jogging trail, a playground, volleyball courts, guest laundry, babysitting services and free parking. The resort consists of 200 acres, including a 45-acre bay, and several "villages". A free shuttle for transportation around the grounds is available.
A complimentary shuttle to and from Disney theme parks is also offered. Complimentary transportation is available one hour prior to Disney Theme Park opening time, and up to one hour after Disney Theme Park closing time. Pets are not permitted.
On-site dining is available at Old Port Royale Food Court (open for breakfast, lunch and dinner daily) and Shutters at Old Port Royale restaurant, which serves dinner daily.
Downtown Disney is a 10-minute drive northeast of the hotel, while Epcot Center is roughly a 13-minute drive northward. The Waldorf Astoria Golf Club is about a 10-minute drive southeast, and Orlando International Airport (MCO) is a 30-minute drive northeast. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted, wheelchair accessible. (Call Date: August 3, 2013)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's staff, rooms and location.
Numerous guests were pleased with the customer service they received while at the hotel, characterizing the staff as friendly, helpful, professional and accommodating.
Many lodgers enjoyed their accommodations at the hotel. They described their rooms as clean, spacious, well equipped and quiet, with comfortable beds, nice lake and beach views and cheerful decor. A few guests had complaints about their rooms, however (see below).
The hotel's location was complimented by several reviewers. They found it close to restaurants, shopping, Epcot Center, Typhoon Lagoon Water Park, Downtown Disney and highway access.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the hotel layout, the rooms and the food court.
Some reviewers were disappointed with the layout of the hotel. They reported long walks from the parking lot to the rooms, as well as long walks to the food court. Internal shuttles are available for those without a vehicle, however, some people reported long waits. It was recommended that guests ask for a preferred room near the food court when booking.
While many guests enjoyed their spacious and comfortable rooms, a few lodgers had complaints about their accommodations. They reported dated decor, musty smells and some cleaning issues.
The hotel's food court was a source of complaint for a few patrons. They described the food as average and the service as slow.
TripAdvisor.com guest reviews ranked the hotel #167 of 329 Orlando hotels with an average rating of 4 out of 5 from 3,072 reviews.
Expedia.ca guest reviews rated the hotel 4.1 out of 5 with an 85% recommendation rate from 1,331 reviews.
Hotels.com guest reviews rated the hotel 4 out of 5 from 574 reviews.
The author called the hotel on August 3, 2013 to verify some information.
