OverviewLocated about a 9-minute drive from Disney World, just off Route 192, the Comfort Suites Maingate East is geared towards travellers who prefer a hotel with a free breakfast, easy highway access and an outdoor pool.
Each of this smoke-free hotel's suites offers air conditioning, free Wi-Fi, cable TV, a mini-fridge, a microwave, a coffeemaker, a hair dryer, an iron and ironing board, an in-room safe and a desk. Rooms with a jetted tub and sleeping accommodations for up to six people are also available, as are wheelchair-accessible rooms.
Hotel amenities include a heated outdoor pool, a poolside bar, a hot tub, a fitness room, a playground, a games room, a meeting room, a business centre, a gift shop, a free breakfast and free parking. A free theme park shuttle is also available (please contact the hotel for details). Pets are not permitted.
SeaWorld Orlando is about a 13-minute drive away, while Lake Buena Vista Factory Stores can be found 6 minutes away by car. Fun Spot USA is across the street from the hotel, and Orlando International Airport (MCO) is a 24-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, no pets, wheelchair accessible. (Call Date: January 5, 2014)
The GoodThe majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's location, rooms, staff and breakfast.
The hotel's location was praised by numerous reviewers. They found it close to Disney parks, Downtown Disney, restaurants, Fun Spot USA, shopping, restaurants, Old Town Kissimmee, mini-golf and public transit.
Many lodgers enjoyed their accommodations at the hotel. They described their rooms as clean, quiet, well equipped and spacious, with comfortable linens and beds.
Several travellers were pleased with the level of customer service they received during their stay. They characterized the staff as friendly, accommodating, helpful and professional.
The hotel's breakfast was complimented by several guests. They described it as excellent, tasty, fresh, plentiful and frequently replenished, with a wide variety of hot and cold items and helpful staff.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about noise transfer.
A few lodgers complained of noise disturbances during their stay. They reported slamming doors and noisy children in the hallways, as well as noisy air conditioning, noise from guests in adjacent rooms and noise in rooms facing the Fun Spot amusement park.
Expedia.ca guest reviews rated the hotel 4.5 out of 5 with a 96% recommendation rate from 1,416 reviews.
TripAdvisor.com guest reviews ranked the hotel #5 of 161 Orlando hotels with an average rating of 4.5 out of 5 from 1,098 reviews.
Booking.com guest reviews rated the hotel 8.6 out of 10 from 120 reviews.
The author called the hotel on January 5, 2014 to verify some information.
